The London Bath Co

We had a bathroom re-done. Emailed the website and 6 minutes later I received a phone call. We arranged a visit to our house for their surveyor that week, and a showroom visit for us the next weekend. Happened as planned, Nasser had designs ready, which we tweaked over a couple of hours in the showroom, chose tiles, taps etc etc, and a fully costed proposal was with us a couple of days later. We confirmed and due to a cancellation, work started almost immediately. First day they cleared the drainage issue that had been plaguing us for ages. Pleasant experience having 3 professional and friendly Ukrainian guys in the house - excellent workmanship, really responsive to the small tweaks required, cleaned up thoroughly every day. Thank you Yuri, Ruslan and Sergei! Although we spent more than we had initially planned, the quote Nasser gave us was respected, and the finish is brilliant. It is a super job. Time-wise we were lucky and due to a cancellation, a month after my first email to the website, we had a brand new bathroom. Build time was just under two weeks. Summary - they are not cheap, but the final outcome is impeccable, the experience of the builders in the house was one of the best we have had, and the overall customer service is extremely good.

We designed our bathroom with the London Bath Company and we couldn’t be happier with the end result. Andre did a fantastic job of bringing our vision to life and finding the perfect tiles based off of some images we had sent him. He made brilliant suggestions and helped us design a space perfect for us. We then waited about 8 weeks for works to begin as some of our finishes were custom. But Nisha, Emma and the team kept us up to date and were really helpful putting us at ease. When the works finally began, Yurii and his team were polite, friendly and extremely talented and competent. The tiling is beautiful and the whole bathroom looks incredible. We asked for dimmer switches to be installed and he made sure this happened even though it wasn’t on the original plan. The next day they even sent a cleaner to leave the bathroom and surrounding rooms spotless! We couldn’t be happier!

We’re delighted with our finished bathroom. Klaid and his team were very easy to work with. Their attention to detail and tiling skills are excellent, which shows in the finished job. Minor snagging issues, were dealt with very promptly. Wouldn’t hesitate to use Klaid again.

London Bath's premium service has been a fantastic investment and their excellent reputation is well-deserved. Our bath's complete renovation was handled by them A-to-Z in a most professional & competent way, and the lead builder on the project—Tomasz—is a hugely gifted jack-of-all-trades with an outstanding eye for detail and a work ethic that is second to none—truly a rare gem in this day&age! In short, we're in love with our new bath and the end-product has turned out even better than projected. 'would highly, _highly_ recommend!

We were very happy with our two bathrooms, they were completed to a great standard and the team were on hand all the way to ensure all our needs were met. We would highly recommend the London Bath co. if you are looking for bathroom upgrades.

The whole experience was painless and so much better than other firms we have used in the past - would thoroughly recommend the London Bathroom Co. The whole team was very professional and responsive. The work and payment schedule was agreed upfront. They kept us informed every step of the way and the work carried out by Egis (our installer) was to a very high standard. He was clearly skilled and very respectful and organised while in our home and we are very happy with the end result - it's a beautiful bathroom. Any questions raised were immediately dealt with and the before, during and aftercare from the whole team was fantastic. Great job.

Mario and the whole team at LBC have been amazing to work with right the way through the process from Nasser’s incredible design ideas right through to the installation and finishing touches. Mario is a perfectionist and made sure every element was exactly as it should be. The materials were high quality. The finish perfect and the aftercare above and beyond. When installing a bathroom, you always expect the odd hiccup once installed and I was expecting a few things to go wrong once I started using the bathroom but aside from a tiny issue with a little sealant around the shower, which was resolved instantly and the need for a stronger flush because of the water pressure in our townhouse, which was also addressed swiftly, there was nothing. It was not a cheap bathroom but I didn’t want something cheap that I’d need to replace in ten years. This bathroom feels like it will stand the test of time so I feel it is good value for what it is. I’m so impressed with them, I’m planning to do my second bathroom with them also. So happy with my bathroom! Thank you Mario, Nasser, Emma and Nisha!

Fantastic experience, great, truly great job done on my two bathrooms and the cloakroom. Tomek, Pavel and Pavel were professional workers and exceptionally nice people to be with. Everything finished to the highest standard and on time. Not a speck of hesitation would I have to recommend them to whoever. I am sorry I do not have more bathrooms for them to work on. The people in the office were also most helpful with any questions I had, Nasser, Nisha, Emma. Do not look anywhere else, go for them.

I recently had a whole new bathroom installed by Yurii from the London Bath Co. I literally can’t fault anything about the experience. Both the support and contact from the shop team and the hard work and care of Yurii were exemplary. I was even chased to see if I had any snagging issues after completion which was certainly a pleasant new experience! I’m delighted and I would thoroughly recommend them to others.

We commissioned the London Bath Company to carry out a complete renovation of the two bathrooms in our apartment. Tomasz led the works, together with a colleague for the initial weeks. Although the project timeline was affected by factors outside of everybody’s control, Tomasz was one hundred percent professional at all times. His workmanship has been outstanding and his attention to detail second to none. Tomasz always took the time to explain decisions that had been made, double checking what we wanted before proceeding. We felt totally confident leaving him to carry out the work as planned and he communicated very efficiently with the concierges in our building. I would recommend Tomasz without hesitation for a thoroughly professional, high quality service.