The London Bath Co

Needed a complete refurbishment of our main bathroom, including fitting a new boiler in a new location. Steve had a relatively small space to work with, but created a lovely design, incorporating all our needs. Initial problems with appropriate tiles were rapidly resolved, with aesthetic and practical solutions being found. Tomasz, our installer was excellent from day one, despite encountering major challenges almost immediately. Significant additional work was required, and solutions quickly identified, albeit at additional cost. Because of this, the project took twice as long as expected. However, throughout the installation, Tomasz was extremely professional, hard-working, efficient and courteous, even though the project was much more onerous than expected. Throughout, all the team at London Bath Co. were helpful and supportive. The final outcome is stunning to look at, and a pleasure to use. We look forward to many years enjoying it.

The service received by the London Bath Co was second to none. Right from the design with Andre, though the project management with Jamie and the fit with Michal. I couldn’t have asked for anything more. Everyone was incredibly helpful, attentive and on hand to provide advice. While they are not the cheapest they are worth every penny and I would use them again immediately if I had another need. First class outfit.

A full design and build solution for a bathroom in our house. The design work was innovative and sensitive blending to existing architectural features. The work was quoted. The amount paid was as quoted. Completed to agreed timeline and budget. The build was managed well and they take great pride in their work. The tiling work was exceptionally good. Full service and solution delivered. Good team work between all of them - helpful and a desire to get the best results for us. We had some issues with our old plumbing system but they worked through and rectified it quickly and professionally. We asked them to to an upgrade on soe plumbing areas. Peace of mind full solution.

The London Bath Co did complete refurbishments of my bathroom and my ensuite. The results are just what I wanted and have been widely admired. Everyone I spoke to at TLBC was patient, helpful, friendly and professional: Nasser, the designer, responded with good humour to my tweaks. There was no problem when I chose wall tiles from a different supplier and very fortunately Nasser obtained samples which enabled me to make the right choice of flooring. He told me the quantities I had to order, and even spoke to the company to make sure they could store them until my project start date. Jamie, in the office, kept me informed at all times. Florin, the site manager, went out of his way to be helpful and to alleviate my anxiety, and his team were extremely hard working. The inevitable kinks were handled with no fuss and I was involved in the decision-making at every stage. They made an effort to keep mess to a minimum, covered all the floor services and made sure I had access to my wardrobe despite the mountain of tools in my bedroom (I was fortunate to be able to move into the spare room temporarily), and they cleaned up at the end of each day. The process was as fast, efficient and as stress-free as possible. I would have no hesitation in recommending The London Bath Co.

From my first meeting with The London Bath Co. to discuss a bathroom re-design, to the final installation and clean, the experience and finished result has been excellent. Andre created a beautiful design that met all my requirements and budget. However the skill is then ensuring that the finished product looks exactly like the pictures and that is where Eigis (who completed the full installation) excelled. The quality of finish, care and pride that Eigis took in transforming our bathroom was the best workmanship I have seen. He was extremely quiet and respected our neighbours, incredibly tidy and left the site immaculate. I am so delighted that we had Eigis manage our installation and would highly recommend him. It was a pleasure to have him work in our home.

We trusted the London Bathroom company with our new master bathroom, from design to execution. Design with Valeriya was very enjoyable, she made great suggestions and was very helpful. Yurii was our project manager - great job and super communications skills. We are very happy with the end results - note that this is a premium company so you pay the price for it...

I had a new bathroom and guest loo installed which included moving walls to re shape the footprint. The available space was very small making it a challenge to design against my stringent criteria. Andre, the designer listened very carefully to my requirements and added thoughts and ideas, may of which I adopted. The result is magnificent and much admired by those who have seen it ( including contractors doig other work in the property). What makes TLBC exceptional is the team they employ. Led by the excellent Yurii, they offer a one stop shop service which means anything to do with the installation is their responsibility and they take that very seriously. Jamie, co-ordinating, was in regular contact to ensure that I was happy and did not close the project until I had used the bathroom for some weeks to ensure there was no 'snagging'. Any little adjustments were dealt with quickly and efficiently and with great courtesy. I cannot recommend these professionals highly enough.

We were looking for a totally stress free, project managed renovation of our shower room. From having London based show rooms, free design consultation, no waiting times to them handling all deliveries/quality management, high quality fittings and excellent craftmanship, they delivered it all. We barely noticed them working for the 3 weeks they were with us and they left it cleaner than they found it! If you are willing to spend a little more, they certainly deliver to the highest of expectations. It is expensive, thus the value score, but you certainly get what you pay for, which is very high quality.

The fact that The London Bath Co offers a service from design through to build was the principal reason we refurbed our bathroom with them. Their examples of previous builds gave us the confidence they could certainly create what we were looking for. Working with their designer, Nasser, the process was reassuring / exciting as he walked us through layout designs, materials and options. We had a good idea of likes and dislikes before starting this process and it was certainly a positive collaborative journey to design sign off. The build itself was remarkably stress free and most importantly the craftsmanship, excellent. People turned up when they said they would and did the work they said they'd do. No juggling, no frustrations. Finally, it's really impressive to see such skills and attention to detail by Yurii and a team that obviously cares. Any issues were sorted proactively and without fuss by both Yurii and their project manager, Jamie. Considering the project was significant we're delighted with the end result and the bathroom totally fulfils the brief.

Second time using London Bath Co, really happy with all of the work carried out. Very easy deign process, communication and finished to a really high standard. Thank you to Nasser and Tomasz.

Our bathroom renovation was completed in a very professional way from start to finish. Nasser’s design met our needs perfectly. Communication with Jamie our project manager was excellent. Tomas and Pavel were pleasant and considerate whilst installing our new bathroom. Everything from the old bathroom was cleared away at the end and Wioletta arrived to give a thorough clean to our new one.

We used The London Bath Company to refurbish two bathrooms sequentially in our Westminster flat. The whole experience has been first rate, from the design meetings with Andre, through to the installation process and the final finishing touches. Florian and his team of fitters have done an exceptional job and we are really pleased with the results. Andre worked hard to keep to our budget, but still delivered luxurious bathrooms with high quality fittings and underfloor heating. There was an issue with the tiles for one bathroom (they didn’t look as we had expected) and this was quickly resolved with Andre suggesting two alternatives, sourcing our preferred choice quickly and arranging them to be ordered and delivered promptly so that we didn’t lose any time. Florian and his team worked cleanly, arriving promptly at 8am every morning and even finished two weeks ahead of schedule. Throughout the process, the communication was excellent and the whole team worked together to iron out the inevitable issues that arise in refurbishment projects. We would definitely recommend The London Bath Company without any hesitation.

We had a great experience with The London Bath Company and are very pleased with the result. They completely replaced our old bathroom with only the ceiling, walls and door remaining. The design was thoughtful and resulting work carried out to a high standard. The installation was carried out very efficiently, cleanly and to budget, with the team proving very reliable, adaptable and able to overcome the inevitable minor problems and complications they encountered without trouble. The team was very responsive to changes and additions to the inital schedule of works, and we have had no problems in the months following the work and would recommend them to friends.

The London Bath Company did an excellent job on the master bathroom at my son’s residence. We had used them for bathroom and kitchen renovations at our own flat before. Egis, the installer, worked solo but completed the project on time and according to budget. This included some unexpected extra work on vent piping and fireproofing of some walls at the request of building management. We agreed extra charges with TLBCO which were reasonable but importantly this did not impact the overall project time. Egis is a pleasant, extremely hardworking professional who pays attention to detail. He also managed to contain most of the dirt and dust within the confines of the bathroom and the impact on the surrounding area was minimal. The final product, done exactly to design, is lovely. The bathroom is now modern and functional. There were no snag items to address at the end which is a testament to Egis’s dedication to delivering a first class product. TLBCO are a pleasure to deal with from design by Andre to project management by Jamie (regular updates with pictures) to post-work cleaning by Wioletta. They also helped with providing information to the building management company to obtain the necessary licence for works. Overall, an excellent company to deal with and my son was very happy with the completed project.

We had a lovely experience with The London Bath Co. who installed our new master bathroom. They were very professional throughout and our experience was stress free as they took care of everything from start to finish. The end result is a stunning luxury bathroom which is designed to our specific requirements. Nasser was our designer and from our initial design consultation we were impressed with his various design ideas, many of which we had not thought of and he was patient throughout as we tweaked the design a number of times to get to something which was perfect for us. Our installer Tomasz did an amazing job and the quality of his workmanship and finish is exceptional. He prided himself on keeping the house clean and tidy and carried out additional unforeseen work without any issue. Jamie, our Project Manager kept in regular contact throughout the process and quickly dealt with any issues as they arose. Overall we are happy that we used The London Bath Co. and would not hesitate to use them again in the future.

Our experience with London Bath Co was seamless from start to finish. Taking it from the top, first the team visited the house for measurements - they were courteous and insisted on wearing plastic shoe covers before entering so as to protct our floors. We quickly had a first meeting with Andre, the Design Director - Andre was lovely to work with, he was intuitive and showed good active listening when it came to taking on board what we wanted (he was also very patient with us through multiple changes to the design!) Sigis carried out the work, he was incredibly professional, timely, he protected all relevant areas of our house/stairs to protect them from damage and was discreet and helpful the entire way through the process. Karen emailed us every 2 days to keep us appraised of Sigis'work/where he was at in the process and was lovely to work with. They are not the cheapest outfit, but in the scheme of things - we have the bathroom we wanted, done in record time, with no mess, no fuss and a level of professional courtesy and reliability we haven't experienced before with other trade businesses (and at every point of the value chain). A huge plus is that they do 'everything' - removal of the pre-existing bathroom, electricals, plumbing, flooring etc. so no faffing around with multiple vendors. We are now considering them for our kitchen & bedrooms!

The entire process with the London Bath Co. was absolutely fantastic from start to finish. Egis the installer did an absolutely phenomenal job! Both the bathroom and bathroom area look absolutely phenomenal and I couldn’t be happy with the end result. I will most definitely use them again when I move onto my next bathroom project.

The London Bath Co designed and completed work on our master bathroom. From start to finish the project was completely covered which gave us peace of mind. Andre incorporated all the details we asked for into the design (and more) and ultimately created a haven for us! Florin and team completed the building work to an outstanding quality and were a pleasure to have in the house. The project was overseen by Jamie who kept us updated all the way through and was very responsive to any questions we had. We love using the space everyday and would highly recommend the team. Thank you all for an amazing job!

I contacted the London Bath Co to completely redesign my bathroom in a Victorian conversion flat (with all the plumbing, gas&electric delights that Victorian properties hide). From the beginning each person I spoke with and attended the property were, without fail, available, calm, capable, professional and kind. Following a very quick and precise measurement of the space, the design was produced by André according to email specifications and an in person meeting to decide on colours, tiles and fixtures all of which I could see in person at the show room. André's expertise and architectural background was clear from the start, I am so grateful. Very quickly, 2 days in fact, after I agreed and paid the deposit I was connected to my project manager Jamie and given start date options. 1 week later I had the pleasure of meeting Yurii who led the build team. Yurii came with an incredible wealth of experience, nothing was a problem and everything was explained at the level which I desired (no vague responses and no extensive lessons in plumbing). Yurii and his team extensively protected the flat from dust. No decisions or Victorian surprises were made on my behalf and no communication was delayed. Ultimately my bathroom, a space I dreaded, was delivered with immaculate detail well within the time. I was immensely apprehensive of the process and I can absolutely say I wouldn't hesitate for a moment to work with these professionals again. Thank you to each of them.

We needed our bathroom to be renovated quickly as we knew we had a leak that was going into our basement below. We had a design appointment with Andre at London Bath Co's St. John's Wood showroom and he was fantastic. We weren't sure exactly what we were looking for, but he was so patient with us and gave us his advice and we arrived at a design we were delighted with. Because London Bath Co have their own directly employed installers, we had a really quick turnaround between design and installation. We did have some additional costs as it was necessary to replace rotten joists in the floor, but we'd anticipated this and the project was still completed on schedule. We were out of the country while the work was done, but Jamie gave us regular progress reports with photos and when we returned home the property was in immaculate condition. Our installer Yuuri did an incredible job and we absolutely love our new bathroom. London Bath Co were not the cheapest, but I do think they're the best.

I couldn't be happier with my new en-suite bathroom from London Bath Co. They managed to meet the challenge of matching my tastes (expensive!) with my budget (limited!). Two visits with the designer and three weeks of stripped-to-the-studwork renovation and I have a fabulous new en-suite. They even managed to find me an early start date for construction. Sophie-Anne (designer), Karen (project manager), Tom and Pavel (construction team) were amazing from start to finish. Tom especially kept the project moving at pace and was extremely patient in answering my many questions. This project was definitely an investment... and worth every penny!

We have undertaken a complete refurbishment of a bathroom, the work including design, provision of fittings and all building works. This was done through the London Bath Co who have provided a very helpful and responsive service. The work was started and completed on time to a very high standard and to the agreed budget. The fitter Michal was excellent. We are very happy with the result.

I had been very stressed about the idea of updating my bathroom, and did a lot of research prior to assigning the London Bathroom Co to do the job. Nasser the designer was most helpful in ensuring the placement of the items I wanted would fit well, plus made some good finer detail suggestions. The project manager was also helpful and prompt with answering any questions and it was a great relief I didn’t have to order anything myself except the tiles, two wall lights and a lock for the door. Tomasz who did the whole refurbishment was a very respectful person who works incredibly hard and is a genius at what he does. As a solo woman I can wholeheartedly recommend this company. There was some extra costs on top of the quote because the walls in my bathroom were ancient and I fully accepted that the extra work was necessary to obtain the beautiful finish Tomasz achieved. There was of course a snagging list which was dealt with very quickly and Wioletta did a lovely job of cleaning my house so I could use my bathroom and have my house as it was before all the building work started. As I say I was stressed during the process but I’m thinking of doing my kitchen and would not hesitate to ask Tomasz to do the work if he had time. Looking back I need not have been stressed to the level I was, so I hope if you choose the bathroom Co you can trust them to do the lovely job they will.

We are delighted with the new bathroom and adjoining toilet installed by the London Bath Co. We wanted a company that would take care of the whole process. The work started on schedule and Tomasz worked very hard each day and completed the work to a very high standard. He was proactive in dealing with any issues and was clearly motivated to deliver a quality finish. We live in quite an old property whose walls and floorboards needed a bit of attention in order to accommodate the new facilities. This was all done quickly and without any hassle. The company was also happy to accommodate our individual design requests. Although quite expensive, the service was very professional and I would certainly be happy to use LBC again or recommend the company to others.

I came to the London Bath Co with the hopes of revamping my Master bathroom, it was dark, cold and had absolutely no space/storage at all. From the outset communication was great. They were quick to book me in for a visit for their home measure and Design Meeting. Valeriya was amazing and used my mood board to create exactly what I was looking for. From there, it was a quick turnaround to the start of the build. Yuri and his team were efficient, professional, talented and super tidy. With Jamie making sure throughout that I was happy with everything. In just over 2 weeks they completely revamped the room into my absolute Dream Bathroom! Having Wioletta come in once the build was finished and thoroughly clean all the areas used was such a nice touch. I am super impressed with everyone I came to contact with at the London Bath company- I cannot thank them enough, I've had so many compliments on my new bathroom. I would not hesitate to recommend them to anyone and will definitely be using them for future projects.