The London Bath Co

After a lot of bathroom installer research I opted to use the London Bath Co because it offered a one stop shop for design and installation....and I wasn't disappointed. We already had a good idea of what we wanted the bathroom to look like and our designer Andre brought it to life via a very cool 3D online presentation following on from a zoom call. Our installer Tom was brilliant, clean, tidy, polite and hard working. The installation took slightly longer than anticipated but it was worth the wait and the LBC was in regular contact to check all was going to plan. The few snags were immediately resolved and I feel very comfortable knowing that there is a good warranty period to cover any unforeseen problems in the future. As other reviewers have said, it is not a cheap service but I believe you get what you pay for. I would definitely recommend the London Bath Co.

An absolutely faultless experience from start to finish. We loved our fitter, who was tireless and uncomplaining up and down stairs through hot weather. The quality of his work is outstanding and he has been a pleasure to have in the house. I would thoroughly recommend.

Two bathrooms completed. Quick, efficient and good communication throughout. The sub contractors were highly efficient. Not cheap but good value. Thank you

Needed a complete refurbishment of our main bathroom, including fitting a new boiler in a new location. Steve had a relatively small space to work with, but created a lovely design, incorporating all our needs. Initial problems with appropriate tiles were rapidly resolved, with aesthetic and practical solutions being found. Tomasz, our installer was excellent from day one, despite encountering major challenges almost immediately. Significant additional work was required, and solutions quickly identified, albeit at additional cost. Because of this, the project took twice as long as expected. However, throughout the installation, Tomasz was extremely professional, hard-working, efficient and courteous, even though the project was much more onerous than expected. Throughout, all the team at London Bath Co. were helpful and supportive. The final outcome is stunning to look at, and a pleasure to use. We look forward to many years enjoying it.

3 weeks into lockdown we suffered a major leak from our family bathroom. Having decided it was time to refresh the design completely we started to look for a company who could take on the complete job from design through to installation. The London Bath Company had taken a very proactive approach towards Covid preparedness and we were able to swap photos, measurements via email and discuss the bathroom design via Zoom meetings. We were very grateful for Steve's patience as he worked through our questions and fine tuned the design to meet our needs. The communication between ourselves, the office and the installation team were excellent throughout and we felt we knew exactly what was going on at every stage. The bathroom installation was such a success that we decided then to go ahead and ask The London Bath Company to refit our ensuite bathroom as well. Both bathrooms look stunning with good quality fixtures and fittings and well designed storage. Where problems did arise the team was tenacious in tracking down the issue until it was properly resolved. Really impressed by everyone in the team and can heartily recommend.

I stumbled upon the London Bath Co while trying to find a company to change up my girls bathrooms from their bath to a more mature looking bathroom with a shower. I had the initial consultation which led to me receiving a really well organised design plan of what I could expect. I went in to choose my tiles and fixtures and the project commenced a week later. The whole process was so well organised and the biggest compliment I can offer aside from how the bathroom came out, is how well each player communicates with one another, so that the original selections are exactly what the end guy is installing. The guys on the job spent the first day laying down mats and wall sheets to ensure that everything was covered so well. They were kind and came and went without a big noise. The process was very smooth, I would use them again. The bathroom looks great! Very pleased.

I contacted the London Bath Company in April for a quotation for complete renewal of a thirty year old bathroom. Someone immediately came to measure up and in early May I had remote and then showroom consultations to discuss a design which faithfully reflected my preferences and in many ways surpassed them. I asked for work to be undertaken in the first three weeks of August and these dates were respected. The work was done by Yurii and his team, all of them craftsmen of the highest calibre, skilled, quick workers who were a pleasure to have in the house. The job was finished three days ahead of schedule and the result is breathtakingly good. Beautiful materials used throughout and Jonathan's good taste and keen eye for detail show throughout. The final cherry on the cake, Wioletta came on the Monday after installation to clean thoroughly not only the new bathroom but also the surrounding area. This is not the cheapest option but I think it was money very well spent and I appreciated the efficiency and integrity of all involved.

We’re delighted with our finished bathroom. Klaid and his team were very easy to work with. Their attention to detail and tiling skills are excellent, which shows in the finished job. Minor snagging issues, were dealt with very promptly. Wouldn’t hesitate to use Klaid again.

I had a great experience with Andre, Piotr and Jamie at The London Bath Co. Andre was very responsive to my very general ideas and brought his expertise to coming up with a stunning redesign of a small and dated bathroom. Jamie and Piotr did an absolutely fantastic job project managing and carrying out the works, respectively, especially as I was away during the renovation period. They kept me updated with photos and emails and worked efficiently and courteously. I returned to such a beautiful bathroom that all worked absolutely perfectly. I'm so happy with my experience and wholeheartedly recommend this company.

We used The London Bath Co for three full bathroom renovations and are delighted with the outcome. The entire process and customer service was exceptional from the moment we first walked into the showroom, to the several exhanges back and forth to get the perfect design we wanted, to the on the job workmen who were professional, tidy and really went out of their way to ensure we were happy with every aspect of the work. Can't rate the company and team high enough and would highly recommend them to anyone looking for beautifully designed bathroom renovations.

As we're not always resident at the property we wanted a company that would manage the complete renovations at our central London flat - and cleaning afterwards. The London Bath Company (TLBC) fit the bill. Online CAD design to view the expected final product is a really nice feature and project management services with regular updates on progress were all included. We discovered a licence for the works was needed by the building management company and TLBC were extremely helpful in satisfying their surveyor's requirements and rescheduling the project. The Managing Director himself got involved and helped in obtaining permissions. Tanko the lead installer and his team were professional, extremely competent, pleasant, and responded immediately to every question and request. They did amazing tiling, fitting, woodwork, and painting. The plumbing and electrical were all done to spec and met code for the surveyor. They even fixed a small pipe leak they discovered in the central heating line. The project was completed efficiently and on time. Great clean-up everywhere afterwards by TLBC cleaner. Would thoroughly recommend The London Bath Co. to anyone for quality work at a good price.

We have had a complete bathroom refit and have been really impressed by LBC - great communication, professionalism, personal service and attention to detail. They understood our needs right from the outset and worked with us at all stages. They turned up when they said they would, kept everything as clean and tidy as possible and were really respectful of the people living in the space during the project. They really care about their work and their clients.

I came to the London Bath Co with the hopes of revamping my Master bathroom, it was dark, cold and had absolutely no space/storage at all. From the outset communication was great. They were quick to book me in for a visit for their home measure and Design Meeting. Valeriya was amazing and used my mood board to create exactly what I was looking for. From there, it was a quick turnaround to the start of the build. Yuri and his team were efficient, professional, talented and super tidy. With Jamie making sure throughout that I was happy with everything. In just over 2 weeks they completely revamped the room into my absolute Dream Bathroom! Having Wioletta come in once the build was finished and thoroughly clean all the areas used was such a nice touch. I am super impressed with everyone I came to contact with at the London Bath company- I cannot thank them enough, I've had so many compliments on my new bathroom. I would not hesitate to recommend them to anyone and will definitely be using them for future projects.

We have used London Bath Co three times now and the service is impeccable. The installation is immaculate and Piotr, the installer and plumber, is so good. Very tidy and great at solving any issues that arise. We would use them again if we had another bathroom!

The London Bath Company did an excellent job on the master bathroom at my son’s residence. We had used them for bathroom and kitchen renovations at our own flat before. Egis, the installer, worked solo but completed the project on time and according to budget. This included some unexpected extra work on vent piping and fireproofing of some walls at the request of building management. We agreed extra charges with TLBCO which were reasonable but importantly this did not impact the overall project time. Egis is a pleasant, extremely hardworking professional who pays attention to detail. He also managed to contain most of the dirt and dust within the confines of the bathroom and the impact on the surrounding area was minimal. The final product, done exactly to design, is lovely. The bathroom is now modern and functional. There were no snag items to address at the end which is a testament to Egis’s dedication to delivering a first class product. TLBCO are a pleasure to deal with from design by Andre to project management by Jamie (regular updates with pictures) to post-work cleaning by Wioletta. They also helped with providing information to the building management company to obtain the necessary licence for works. Overall, an excellent company to deal with and my son was very happy with the completed project.

I contacted the London Bath Co to completely redesign my bathroom in a Victorian conversion flat (with all the plumbing, gas&electric delights that Victorian properties hide). From the beginning each person I spoke with and attended the property were, without fail, available, calm, capable, professional and kind. Following a very quick and precise measurement of the space, the design was produced by André according to email specifications and an in person meeting to decide on colours, tiles and fixtures all of which I could see in person at the show room. André's expertise and architectural background was clear from the start, I am so grateful. Very quickly, 2 days in fact, after I agreed and paid the deposit I was connected to my project manager Jamie and given start date options. 1 week later I had the pleasure of meeting Yurii who led the build team. Yurii came with an incredible wealth of experience, nothing was a problem and everything was explained at the level which I desired (no vague responses and no extensive lessons in plumbing). Yurii and his team extensively protected the flat from dust. No decisions or Victorian surprises were made on my behalf and no communication was delayed. Ultimately my bathroom, a space I dreaded, was delivered with immaculate detail well within the time. I was immensely apprehensive of the process and I can absolutely say I wouldn't hesitate for a moment to work with these professionals again. Thank you to each of them.

The fact that The London Bath Co offers a service from design through to build was the principal reason we refurbed our bathroom with them. Their examples of previous builds gave us the confidence they could certainly create what we were looking for. Working with their designer, Nasser, the process was reassuring / exciting as he walked us through layout designs, materials and options. We had a good idea of likes and dislikes before starting this process and it was certainly a positive collaborative journey to design sign off. The build itself was remarkably stress free and most importantly the craftsmanship, excellent. People turned up when they said they would and did the work they said they'd do. No juggling, no frustrations. Finally, it's really impressive to see such skills and attention to detail by Yurii and a team that obviously cares. Any issues were sorted proactively and without fuss by both Yurii and their project manager, Jamie. Considering the project was significant we're delighted with the end result and the bathroom totally fulfils the brief.

A full design and build solution for a bathroom in our house. The design work was innovative and sensitive blending to existing architectural features. The work was quoted. The amount paid was as quoted. Completed to agreed timeline and budget. The build was managed well and they take great pride in their work. The tiling work was exceptionally good. Full service and solution delivered. Good team work between all of them - helpful and a desire to get the best results for us. We had some issues with our old plumbing system but they worked through and rectified it quickly and professionally. We asked them to to an upgrade on soe plumbing areas. Peace of mind full solution.

The service received by the London Bath Co was second to none. Right from the design with Andre, though the project management with Jamie and the fit with Michal. I couldn’t have asked for anything more. Everyone was incredibly helpful, attentive and on hand to provide advice. While they are not the cheapest they are worth every penny and I would use them again immediately if I had another need. First class outfit.

We are thrilled with our newly renovated kitchen, bathroom and cloakroom and would highly recommend The London Bath Co. The designer Nasser was speedy, thorough, responsive with great attention to detail. Yurri the installer completed the job to a brilliant standard and Jamie kept us updated on progress and communicated throughout the project. The team were professional and reliable and left our space clean and in excellent order. Well done to the team.

We are very pleased with our new bathroom from London Bath Co. We had our bath removed to install a walk-in shower and the design provided for a much better use of the available space. The quality of the workmanship was superb, Viktor is a true craftsman, and the project came in on time and on budget. We would have no hesitation in recommending London Bath Co.

I'd just had a new bathroom fitted by the London Bathroom Company. Right from the start, they were friendly, helpful and most of all honest about the time it would take and cost. After a very pleasant visit to their showroom in Blackheath, the contract was signed for them to begin work. I was impressed and surprised at the amount of work involved in such a small bathroom. I did wonder at the cost but now with the finished product, WOW! This is the best bathroom I've ever paid for! Even my Dad's impressed and that's saying something! Egis is an ARTISAN, no doubting that. Thanks to: The designer Tellisa, project manager Joanna, installer Egis and Wioletta, the very engaging cleaner.

Steve and all the London Bath team were an absolute dream to work with - from initial design to final tidying up. The bathroom concepts Steve came up with and developed to suit my tastes were vividly brought to life in glorious CAD and match perfectly with the finished products. His staff on the ground were polite, tidy and kept me in the loop throughout and together the team took care of everything seamlessly leaving me free to get on with business as usual, and they worked overtime to get things done, and came back without any fuss to take care of any minor snagging. The bathrooms are now my favourite part of the flat hands-down. I would recommend the London Bath Co in a heartbeat.