Fabulous bathroom excellent workmanship
Completely over the moon with the fantastic workmanship done by Egis from the London Bath Company. The completed bathroom is exactly the same as the initial designs, that we worked closely with Lawrence and Nasser on. It was project managed from start to finish with regular updates and check-in. Excellent service! They have transformed our bathroom from a plain 1980's suit to a room you could find in a 5 star hotel 😊
Customer in Greater London
Posted on 03/08/2023
, work completed 21/07/2023
Recommended
Great job
We have used London Bath Co three times now and the service is impeccable. The installation is immaculate and Piotr, the installer and plumber, is so good. Very tidy and great at solving any issues that arise. We would use them again if we had another bathroom!
Customer in Greater London
Posted on 28/06/2023
, work completed 01/05/2023
Recommended
A high standard of work and service
The London Bath Company designed our shower room and managed the project courteously and efficiently. Above all we were very impressed by the standard of work carried out by Michal and his attention to detail. Above all, we were impressed by Mike and Joanna did a great job of keeping us informed.
Jane in Greater London
Posted on 05/06/2023
, work completed 06/05/2023
Recommended
Renovation of bathroom, powder room and kitchen floor
As we're not always resident at the property we wanted a company that would manage the complete renovations at our central London flat - and cleaning afterwards. The London Bath Company (TLBC) fit the bill. Online CAD design to view the expected final product is a really nice feature and project management services with regular updates on progress were all included. We discovered a licence for the works was needed by the building management company and TLBC were extremely helpful in satisfying their surveyor's requirements and rescheduling the project. The Managing Director himself got involved and helped in obtaining permissions. Tanko the lead installer and his team were professional, extremely competent, pleasant, and responded immediately to every question and request. They did amazing tiling, fitting, woodwork, and painting. The plumbing and electrical were all done to spec and met code for the surveyor. They even fixed a small pipe leak they discovered in the central heating line. The project was completed efficiently and on time. Great clean-up everywhere afterwards by TLBC cleaner. Would thoroughly recommend The London Bath Co. to anyone for quality work at a good price.
Customer in Greater London
Posted on 04/06/2023
, work completed 10/03/2023
Recommended
Feels expensive, but a good job done with piece of mind and great follow-up
After a terrible experience with renovating our own bathroom, we decided to use London Bath Co for the guest bathroom. We really wanted a service that had one point of contact who was responsible for everything. Each time I asked for a change to the design, the price seemed to go up so when the final quote came through, it did feel expensive - However, the service was great, everyone turned up at the right time and each day, mostly Tom but not always - no disappearing on the job. At the end of each week I received an update from Jamie as to what had been achieved and what would be happening in the coming week. There were a couple of issues that arose along the way (as there always are) that were resolved clearly - and by e-mail, so there was always a trail about what needed to be done and when it would be done. The follow-up on a few small snagging items has been thorough. Renovating a bathroom is a really disruptive job and London Bath Co made the experience as smooth and unobtrusive as I think it could have been.
Customer in Greater London
Posted on 17/04/2023
, work completed 17/03/2023
Recommended
Bathroom refurbishment - West London
The London Bath Co did a fantastic job refurbishing our very dated bathroom. The design was done by Nasser, following some initial instructions from us, and was exactly what we were looking for. Our bathroom is fairly small and Nasser made sure we were using every inch of space, and he also incorporated in to the design the type of colour and pattern detail which we had told him was our personal taste, so it really felt like “ours”. The installation was then done by Yurii and his team, who could not have been easier people to have around the house. They were polite, considerate and tidy- and completed the work well within the estimated timeframe. The project was managed by Joanna, who kept in touch with us regularly to ensure everything was going smoothly and very quickly responded to any questions we had. We were very pleased we chose the London Bath Co because we really did need no involvement once the design was agreed and could get on with our own busy jobs and lives. The pricing was also very transparent. We paid what was agreed in advance. There was one additional charge related to some rotting in our floor which wasn’t known about in advance but the additional work was clearly explained to us, and the additional price charged was very reasonable for what was needed. I would highly recommend.
Customer in Greater London
Posted on 11/04/2023
, work completed 04/04/2023
Recommended
Bathroom refit
We have had a complete bathroom refit and have been really impressed by LBC - great communication, professionalism, personal service and attention to detail. They understood our needs right from the outset and worked with us at all stages. They turned up when they said they would, kept everything as clean and tidy as possible and were really respectful of the people living in the space during the project. They really care about their work and their clients.
Customer in Greater London
Posted on 04/04/2023
, work completed 28/03/2023
Recommended
Outstanding work
The London Bath Company has been a fantastic experience from start to finish. The initial design and in-store consultation was great, with great consideration to my needs and some cool suggestions and options. But what really wowed me was the actual building phase. Not only was it done incredibly well, but the builders involved took incredible care of my home and very extremely considerate. The work itself was beautiful craftsmanship, I was frequently consulted along the way and the final delivery was better than I had expected. The whole experience won't be the cheapest bathroom you can get, but this end to end service (including cleaning and warranty) is not just hassle free, it's enjoyable and the outcome is a bathroom you will love.
Customer in Greater London
Posted on 03/04/2023
, work completed 31/03/2023
Recommended
Fantastic job
I have recently had a new en-suite bathroom installed with The London Bath co. - it was a smooth process from design to installation and the result is better than I could of imagined. My installer Tomasz was excellent taking care of my house and going the extra mile with every little detail whilst patiently answering all my questions. I am looking forward to getting my family bathroom done next and will definitely be asking for Tomasz.
Customer in Greater London
Posted on 05/03/2023
, work completed 27/02/2023
Recommended
Delighted with all three bathroom renovations
We used The London Bath Co for three full bathroom renovations and are delighted with the outcome. The entire process and customer service was exceptional from the moment we first walked into the showroom, to the several exhanges back and forth to get the perfect design we wanted, to the on the job workmen who were professional, tidy and really went out of their way to ensure we were happy with every aspect of the work. Can't rate the company and team high enough and would highly recommend them to anyone looking for beautifully designed bathroom renovations.
Customer in Greater London
Posted on 20/02/2023
, work completed 28/01/2023
Recommended
High quality work, lovely service
We took the plunge to spend a little extra on our bathroom and must say its been a fantastic experience. From the initial chats with Andre in store through to Joanna's management and Egis' installation - the experience has been a dream. Proper care was taken at every stage to understand our needs and guide us when we ere making strange choices! Communication was excellent and the install was neat and tidy with barely any disruption (we continued to work from home throughout). We're left with a high quality, beautiful bathroom. We would definitely use The London Bath Co. again.
Alex in Greater London
Posted on 10/02/2023
, work completed 02/02/2023
Recommended
Luxury hotel inspired bathroom
After thorough research, I have chosen the London Bath Company to design and build our bathroom on the third floor of our property. I am very happy with my decision to proceed with them as the process has gone smoothly and quickly. This included measurement, design, ordering the products, building the bathroom, attend post build issues, and cleaning. Andre the designer has followed my brief and designed a beautiful hotel inspired bathroom. Michal our builder was nothing less than exceptional and was a pleasure to work with. The leaks we had in this bathroom over the years are now gone. I highly recommend the London bath company due to their attention to detail, customer service, and taking away the stress when it comes to complex renovations.
Customer in Greater London
Posted on 31/01/2023
, work completed 15/12/2022
Recommended
Great team and results
I contacted London Bath Co after I bought a one bathroom flat and needed to have it done before I moved in 3 months. I've contacted other companies before. However, everyone I contacted requires me to use only their product, or I have to project manage it myself. As I have wanted a deep soak tub which was only made and sold by one company in the UK, as well as having a full-time job, I need to work with a company that understands what I want and can manage it from start to finish. London Bath Co is precisely that. I sent over pictures of the bathroom I liked during the consultation, and they helped me design my dream bathroom. They take into account things that are important to me and make sure I get the items that I like. In this case, a deep soak tub and a Japanese-style toilet. They accommodated me in such a short time, and it was done before the time to move in. During the process, they maintained open communication and updated me at every step. They also accommodated some changes I needed to be done after installation. I never had to worry about the entire process, which enabled me to concentrate on everything else. I have also recommended this company to my other friends and family, and I would wholeheartedly work with them again if I ever build a new bathroom.
Jane in Greater London
Posted on 12/01/2023
, work completed 29/11/2022
Recommended
Great experience
The team at the London Bath Company were quick to respond to the brief for the bathroom renovation project. Our needs were quite specific and everyone we dealt with was very mindful of these, and went out of their way to listen and accommodate them wherever possible. The design process was very quick and the construction team were able to start work soon afterwards because of the time pressure involved for us. This did mean that some issues arose once work started, which may have been ironed out beforehand if we hadn’t had to move so fast. But the upside was that the work was completed pretty much within the timeframe. Tomasz and his team were extremely easy to work with and took care to seal off the rest of the rooms to minimise dust etc. Tomasz is a great communicator and always responded to any questions or issues that came up. The finish on the bathroom is exceptional and the fittings are very high quality. The bathroom looks fantastic. We are very happy with the end result and wouldn’t hesitate to use the company again.
Customer in Greater London
Posted on 10/01/2023
, work completed 19/12/2022
Recommended
Fantastic and beautifully finished bathroom renovation work
I had a great experience with Andre, Piotr and Jamie at The London Bath Co. Andre was very responsive to my very general ideas and brought his expertise to coming up with a stunning redesign of a small and dated bathroom. Jamie and Piotr did an absolutely fantastic job project managing and carrying out the works, respectively, especially as I was away during the renovation period. They kept me updated with photos and emails and worked efficiently and courteously. I returned to such a beautiful bathroom that all worked absolutely perfectly. I'm so happy with my experience and wholeheartedly recommend this company.
Customer in Greater London
Posted on 07/01/2023
, work completed 20/12/2022
Recommended
Very impressive bathroom company
We have been beyond impressed with the London bath co from start to finish. Their hard work and professionalism was more than we ever expected. Not only do you get weekly catch up emails you also get to see the progress each day and have a chat to see if everything is going in the right direction. They are an extremely talented team who work very hard and make sure everything they do is perfect for you. They are very clean and tidy and we honestly never expected to have such an amazing experience. They will always out your needs first and adapt whatever they do to suit you. They are right on the end of their emails and their correspondence and customer service is impeccable. We have been and will be recommending them to everyone we know. Will never use another company other than them.
Customer in Greater London
Posted on 19/12/2022
, work completed 09/12/2022
Recommended
My own luxury hotel bathroom
I'm very happy with the service provided by the London Bath Company. From design to completion they were professional, courteous, and efficient. Nasser's design suited my style, requirements, and preferences. The builders LBC engaged to do the work were considerate and very skilled at what they do. The cost of my bathroom rose considerably after the initial quote, but this was because of structural and plumbing issues the builders discovered during the initial stages. At every step I was fully informed of the potential additional costs and the various options that were open to me. Yurri and his team did an excellent job. The quality of the tiling and the attention to detail were excellent. There was a small amount of damage done to my garden during the works but this was addressed after the work was finished and resolved to my satisfaction. The London Bath Company is certainly an expensive option, but you get what you pay for. I did not have to organise a thing. At one point the wrong tiles were delivered and LBC sorted it out in less than a day. I absolutely love the finished product, it is exactly what I pictured in my mind as my dream bathroom.
Customer in Greater London
Posted on 08/11/2022
, work completed 05/11/2022
Recommended
Fantastic new bathroom.
The London Bathroom Company did a great job installing my new bathroom. The design makes great use of the limited space available and the work was completed to time. The builder was also excellent, keeping me updated with developments and quick to make me aware of any necessary adjustments. Would definitely work with this company again.
David in Greater London
Posted on 09/10/2022
, work completed 23/09/2022
Recommended
Fantastic experience with the London Bath Company - we are now doing the second bathroom with them!
We have had a flawless experience with the London Bath Company. So much so that we are going to use them to do our second bathroom. Firstly, the communication right from the start to finish was excellent, which is so important to us. The company are extremely responsive on email and phone and very good at keeping us up to date. Everything just worked. Andre is an incredibly talented designer who is extremely knowledgeable. We did not believe the bathroom he presented could fit in our space. It was far beyond what we imagined (in a great way!). The design was fabulous and Andre was great at going through it, highlighting different features with honest advice. Michal was a wonderful fitter. Punctual from start to finish and always in communication with the team, he was very pleasant and made the process as smooth as possible. We are most grateful He was also very clean. At the end of the job, the bathroom was professionally clean and we are just in love. The transformation is incredible- we now can't bear to look at the other bathroom! Thank you to all the team and also to Emma who was an excellent communicator and helped to ensure the project ran smoothly.
Customer in Greater London
Posted on 30/09/2022
, work completed 23/09/2022
Recommended
Quality bathroom refurbishment
Full rip-out and installation of a new bathroom in a Victorian Terrace. Included underfloor heating and all decoration. Full design and project management service in addition to installation. Slight over-run on schedule but work done to budget. Good communication with the office team and the installer. Clear commitment to delivering a high quality installation. Minor issue arose during installation (small leak) but was quickly resolved and remediated. Not the cheapest service but worth the extra cost for the full design, procure, install and manage service.
Customer in Greater London
Posted on 23/09/2022
, work completed 01/09/2022
Recommended
A great design, delivered on time and at cost from a company that go above and beyond.
We were delighted with the service from start to finish. The design team came up with a really clever design that completely transformed a small and awkward space into a lovely bathroom with great storage. The fitting took place weeks earlier than we were initially told it might, which was a huge bonus. The work was completed on time and to a very high standard. The finished product matched the plans exactly. The fitters communicated with us throughout to keep us up to date. The cost was high but there were no hidden extras and when we had a very minor snagging issue they dealt with it really quickly. An added bonus was that the company sent a cleaner afterwards so that the flat was spotless.
Anna in Greater London
Posted on 04/09/2022
, work completed 11/08/2022
Recommended
Well designed bathroom, fitted to a high standard of quality
Plus points: - The design/layout was excellent, especially considering the awkward space the fittings had to go into - The finished product was of a very high quality - The house was kept very tidy throughout - Good customer experience and communication throughout Minus points: - It was a pricey quote compared with other fitters, though perhaps understandable given the quality of the work, however a few extra costs had to be added on top of the initial quote
Customer in Greater London
Posted on 01/09/2022
, work completed 23/08/2022
Recommended
Good communication and attention to detail
I researched a number of companies that do bathroom renovations and decided on the London Bath Company. This was based on their standing on review sites and their willingness to take on a fairly small bathroom. Throughout the planning stage the designer, Andre, demonstrated his experience and detailed knowledge of the mechanics of bathrooms. The attention given to detail and the companies' willingness to listen to what their customers really want ensured that the final bath bathroom was exactly what we were after. Installation was just as competently executed and the installer, Michal, worked exceedingly hard and finished the job within the initial estimated time despite encountering a number of problems arising from the poor condition of the original bathroom. He was courteous, responsive and helpful throughout the construction process and visited us afterwards to ensure that there were no problems and everything was completed to our satisfaction. At all the stages of the process Emma was in email contact with us, ensuring that we were happy with the process. I am happy to recommend this company to anyone. They are not cheap but they are probably still good value for money given the high standard of the materials, fixtures and fittings and workmanship.
Customer in Greater London
Posted on 26/08/2022
, work completed 19/08/2022
Recommended
hugely recommend
An absolutely faultless experience from start to finish. We loved our fitter, who was tireless and uncomplaining up and down stairs through hot weather. The quality of his work is outstanding and he has been a pleasure to have in the house. I would thoroughly recommend.
Customer in Greater London
Posted on 16/08/2022
, work completed 10/08/2022
Recommended
What a service!
When my 24 year old bathroom started experiencing issues I went to the London Bath Company to see what they could do for me. They sent a surveyor round to measure up and the following week I was in the showroom discussing their design recommendations, choosing tiles and getting a look at some of the actual fittings. A few days after the design meeting I received the quote and a video of what the bathroom would look like. Having accepted the quote, the installer came round to ensure that the design would work with regard to the electrics and plumbing available in the existing bathroom area. Three days later work began. On the first day all floor areas that would be accessed by the install team were protected with plastic and cardboard coverings. The install team then managed all the deliveries and installation and all I had to do was make the odd coffee. The installers worked really hard and to a high standard from 8 in the morning until 5 in the evening, 6 days a week for 3 weeks and 1 day and the result was amazing. When the job was complete all rubbish and my old bathroom was removed from site and the following day they sent a cleaner in who did a brilliant job of removing 3 weeks of dust and making the bathroom all shiny.
Customer in Greater London
Posted on 06/07/2022
, work completed 04/07/2022
Recommended