Exceptional Products, Communication and Workmanship
We needed our bathroom to be renovated quickly as we knew we had a leak that was going into our basement below. We had a design appointment with Andre at London Bath Co's St. John's Wood showroom and he was fantastic. We weren't sure exactly what we were looking for, but he was so patient with us and gave us his advice and we arrived at a design we were delighted with. Because London Bath Co have their own directly employed installers, we had a really quick turnaround between design and installation. We did have some additional costs as it was necessary to replace rotten joists in the floor, but we'd anticipated this and the project was still completed on schedule. We were out of the country while the work was done, but Jamie gave us regular progress reports with photos and when we returned home the property was in immaculate condition. Our installer Yuuri did an incredible job and we absolutely love our new bathroom. London Bath Co were not the cheapest, but I do think they're the best.
Customer in Greater London
Posted on 03/11/2023
, work completed 25/08/2023
Recommended
Fabulous new bathroom
I couldn't be happier with my new en-suite bathroom from London Bath Co. They managed to meet the challenge of matching my tastes (expensive!) with my budget (limited!). Two visits with the designer and three weeks of stripped-to-the-studwork renovation and I have a fabulous new en-suite. They even managed to find me an early start date for construction. Sophie-Anne (designer), Karen (project manager), Tom and Pavel (construction team) were amazing from start to finish. Tom especially kept the project moving at pace and was extremely patient in answering my many questions. This project was definitely an investment... and worth every penny!
Customer in Greater London
Posted on 31/10/2023
, work completed 27/10/2023
Recommended
Excellent service
We used The London Bath Company to refurbish two bathrooms sequentially in our Westminster flat. The whole experience has been first rate, from the design meetings with Andre, through to the installation process and the final finishing touches. Florian and his team of fitters have done an exceptional job and we are really pleased with the results. Andre worked hard to keep to our budget, but still delivered luxurious bathrooms with high quality fittings and underfloor heating. There was an issue with the tiles for one bathroom (they didn’t look as we had expected) and this was quickly resolved with Andre suggesting two alternatives, sourcing our preferred choice quickly and arranging them to be ordered and delivered promptly so that we didn’t lose any time. Florian and his team worked cleanly, arriving promptly at 8am every morning and even finished two weeks ahead of schedule. Throughout the process, the communication was excellent and the whole team worked together to iron out the inevitable issues that arise in refurbishment projects. We would definitely recommend The London Bath Company without any hesitation.
Customer in Greater London
Posted on 21/02/2024
, work completed 20/02/2024
Recommended
Superb Bathroom Renovation
The London Bath Co were amazing from start to finish. We thoroughly enjoyed our discussions and bathroom design meetings with Andre. We met in person 3 times at the office in St John's wood. Andre was patient and very helpful in bringing together ideas. The attention to detail and input from Andre (beside the 3D mock-up software) really helped us visualise our dream bathroom. We knew from the beginning that we were in safe hands, the 3 year guarantee was the cherry on the top - a brilliant unique selling point which made us feel confident that London Bath Co took pride in their materials and installation. Jamie handled the communications throughout the project and was always very clear and prompt. At no point did we feel uncomfortable or worried. The strong communication throughout the project really added to the peace of mind. Sigis fit our bathroom and the operation was a slick and tidy. Sigis is clearly very skilled. Tom finished off the paint, the concrete textured finish looks brilliant. Sigis and Tom (and the rest of the team) clearly take pride in their work and we could not be happier with the result. A brilliant bathroom delivered by an outstanding team - very happy customers!
Customer in Greater London
Posted on 27/08/2024
, work completed 01/03/2024
Recommended
Outstanding Design and Installation – Highly Recommend!
I recently had my bathroom remodeled by London Bath Co, and the entire experience was outstanding from start to finish. I had very high expectations, and I can confidently say that the final product far exceeded them in every way. A huge shoutout to Andre, who came up with the incredible design. His creativity and keen attention to detail brought my vision to life in a way I couldn’t have imagined. Tom, who handled the installation, showcased incredible craftsmanship—every element was installed with precision and care, making the bathroom look flawless. And I can’t forget Karen, the project manager, who was fantastic at keeping me informed throughout the entire process. She provided timely updates and made sure everything stayed on track, meeting key milestones with ease. The quality of the work is exceptional, and the team’s professionalism, communication, and dedication to excellence made the entire remodel process seamless and stress-free. If you’re looking for a company that delivers superb results and values top-notch craftsmanship, I wholeheartedly recommend London Bath Co. Thank you, Andre, Tom, Karen, and the rest of the team, for transforming my bathroom into a beautiful space that exceeded my every expectation!!
Customer in Greater London
Posted on 10/09/2024
, work completed 09/08/2024
Recommended
Full bathroom design and installation, excellent service and workmanship.
The London Bath Co. did a full redesign and renovation of our family bathroom. We had a great experience from design through to installation. The staff we engaged with were all thoughtful, courteous, professional and consistently demonstrated they had the customer's interests at heart. In particular, the workmanship of our installer Tomasz was superb and we are very happy with the quality of the bathroom that has been delivered. The project was on time, and on budget. Communication was always timely and effective. Going through this company made the entire process very easy.
Customer in Greater London
Posted on 08/12/2024
, work completed 03/12/2024
Recommended
Exceeded our expectations !
The London bath co exceeded our expectations! From start to finish all aspects of the renovation were done so professionally. Our designer Nasser was so easy and patient to work with. And Yuri and his team were extremely clean, respectful, hard working and efficient! We love our dream bathroom
Customer in Greater London
Posted on 21/01/2025
, work completed 16/01/2025
Recommended
Superb.
Efficient from the very beginning. Andre came up with a great design and then the whole team led by Florian did the work in under three weeks despite a problem with underlying boards. Looks amazing. Everything finished beautifully. It’s a start to finish service and they do it very very well.
Customer in Greater London
Posted on 03/02/2025
, work completed 01/02/2025
Recommended
Cloakroom Refurbishment
The London Bath Co fully remodelled our main bathroom back in 2018, including expanding it into a spare bedroom and doubling the size. They did an excellent job from start to finish. The result was a hotel quality bathroom which has stood the test of time and we enjoy to this day. We had no hesitation in asking them to take on a full refurbishment of our cloakroom. Andre, our designer, provided great advice, took time to listen to our ideas and preferences, and came through with a design that we are very pleased with. The toilet, basin, tiles and fittings are all top quality, very modern and stylish. The installation went without a hitch. Project Manager Jamie was very helpful, kept us regularly updated on progress and the installation began and was completed to the promised timescales. Installer Tom was very friendly, talked to us frequently throughout the build to seek guidance on our preferences, and ultimately achieved an excellent finish. He went out of his way to minimise disruption and left the house clean and tidy at the end of each day. We are extremely please with the final outcome and will certainly be using them again in the future. All aspects of their service is top notch. They provide a top quality result at reasonable prices. Excellent value.
Customer in Greater London
Posted on 31/10/2024
, work completed 25/10/2024
Recommended
Our wonderful bathroom, with thanks to the London Bath Co.
We recommend London Bath and Kitchen with great pleasure, full satisfaction, confidence and (re)commitment. From start to finish, the experience was professionally conducted and also personally warm. Now that we have had a chance to use the bathroom conversion in our daily routine, we find happy surprises in the design that we had forgotten, and, more important, we see that under an expert eye, a small space could become bright and roomy. It’s a genuine showpiece and a home comfort. Finally, I’ll mention in particular the brilliance of the design by Andre Miller, the precise workmanship of Piotr Psionka, and the unflaggingly attentive and helpful supervision of Joanna Nibbs.
Customer in Greater London
Posted on 04/06/2025
, work completed 30/01/2025
Recommended
100% Peace of Mind
After searching far and wide for a company that would really do it all and also truly care about the project as if they were an owner themselves, we found London Bath Co. The whole process was super smooth, professional, and reassuring throughout. After having done the design consultation via Webex and gone back and forth a bit on different tile samples we agreed on a plan. We then left the country and handed over our keys to our 1 bed London flat knowing we were in safe hands. Despite being out of the country, Nisha and Emma were providing progress updates almost daily via email including pictures (this was our preference) and flagged important questions that needed our attention. They really cared that the bathroom be exactly according to our specs and wishes and genuinely went above and beyond to make that happen. Sigis, the installer or should I say artist, has the best workmanship I have seen with real attention to detail. For e.g. Sigis aligned tiles, put things together with the same care and thought he would as if he were installing this bathroom in his own house. You cannot wish or ask for more! Even now with the bathroom complete everyone on the team made sure that everything was exactly to our liking and there were a few things we wanted to change a bit and modify, and without any issues Sigis and his team were here within a few days and did everything. Trust me you will be extremely happy you went with London Bath Co.
Customer in Greater London
Posted on 27/09/2021
, work completed 27/09/2021
Recommended
Fab new bathroom.
We had our family bathroom refitted. The company came up with a design and suggested fixtures and fittings but worked with us on the finished design. The bathroom was completely stripped out and fitted with new bath, loo, sink, wall and floor tiles. The craftsmanship was excellent. The work finished on time and on budget. We are very pleased.
Clerkenweller
Posted on 31/10/2019
, work completed 31/10/2019
Recommended
Quality service and work
London Bath Company carried out a complete refurbishment of our bathroom, ripping out everything there previously. I found them a joy to work with; communicative, honest and flexible. The work was completed to a high standard and I'd absolutely recommend them.
tomparker81
Posted on 25/11/2019
, work completed 25/11/2019
Recommended
Transforming a Victorian conversion flat
A decrepit bathroom in the ground floor conversion flat in a 120-year-old terraced property was completely re-thought and transformed into a smart, comfortable, modern, wet room which is now a pleasant extension of the living area. It's made the worst area in the flat into the best area. Richard Taylor gave excellent advice based on carefully listening to my needs, experiences and concerns, and came up with an outstanding and deliverable plan for the (extensive) works needed. The bathroom now has a new suspended ceiling with LED lighting included, a new extractor fan, new plastering on one wall and plasterboard on another, and the two main walls have been , and a completely new floor, beautifully tiled and sealed, with entirely new drains underneath. There is a new double-glazed window with a tiled windowsill. There is a new electric shower with a shower-screen - to protect the wash-basin and mirrored cabinet, which also has a charging point for my toothbrush and shaver. Plus a new heated towel rail, and storage for towel, toiletries and cleaning materials. They trimmed and re-hung the door, to fit with the new flooring, and included the hallway immediately outside the bathroom which also gives access to the garden. Switches and isolation valves are all now accessible and in sensible locations, which was not previously the case. This work took longer than first expected, because some of the challenges were not obvious at first and required additional structures, but the company stood by the initial quote and has delivered an excellent result. The fitting team worked very hard and thoroughly, didn't cut corners, and have followed through in sorting out minor issues afterwards. I'd have no hesitation in recommending them.
JulianM
Posted on 12/12/2019
, work completed 12/12/2019
Recommended
The Challenge
The project we gave the London Bath Co. was really quite a challenge from the problems of a very poor untouched 1966 pink bathroom being made into a modern, light, habitable, efficient bathroom. From Steve's original creative ideas, through Emma and Jonathan's administration and communication skills, which we are sure were put to the test. To Yuri, Pavel, Sacha and Roman's practical skills the project was well conceived, well thought out, well timed and executed and kept to deadline. The complete team where flexible in the sense that any problems that occurred or presented themselves where quickly and professionally addressed. Our overall feeling was one of confidence and competence with the London Bath Co. in what we where trying to achieve and that they where completely behind us and there to give us advice when needed and keep us up to date on any on-going costs. We where so encouraged by the finished product that another project may be proposed next year. Again, Thank you the London Bath Co.
Customer in Greater London
Posted on 09/11/2020
, work completed 21/10/2020
Recommended
Superlative experience
Mario and the whole team at LBC have been amazing to work with right the way through the process from Nasser’s incredible design ideas right through to the installation and finishing touches. Mario is a perfectionist and made sure every element was exactly as it should be. The materials were high quality. The finish perfect and the aftercare above and beyond. When installing a bathroom, you always expect the odd hiccup once installed and I was expecting a few things to go wrong once I started using the bathroom but aside from a tiny issue with a little sealant around the shower, which was resolved instantly and the need for a stronger flush because of the water pressure in our townhouse, which was also addressed swiftly, there was nothing. It was not a cheap bathroom but I didn’t want something cheap that I’d need to replace in ten years. This bathroom feels like it will stand the test of time so I feel it is good value for what it is. I’m so impressed with them, I’m planning to do my second bathroom with them also. So happy with my bathroom! Thank you Mario, Nasser, Emma and Nisha!
Customer in Greater London
Posted on 22/04/2022
, work completed 07/03/2022
Recommended
High Quality Bathroom
We are delighted with the new bathroom and adjoining toilet installed by the London Bath Co. We wanted a company that would take care of the whole process. The work started on schedule and Tomasz worked very hard each day and completed the work to a very high standard. He was proactive in dealing with any issues and was clearly motivated to deliver a quality finish. We live in quite an old property whose walls and floorboards needed a bit of attention in order to accommodate the new facilities. This was all done quickly and without any hassle. The company was also happy to accommodate our individual design requests. Although quite expensive, the service was very professional and I would certainly be happy to use LBC again or recommend the company to others.
Customer in Greater London
Posted on 27/08/2023
, work completed 27/07/2023
Recommended
Master Bathroom & Bath Area
The entire process with the London Bath Co. was absolutely fantastic from start to finish. Egis the installer did an absolutely phenomenal job! Both the bathroom and bathroom area look absolutely phenomenal and I couldn’t be happy with the end result. I will most definitely use them again when I move onto my next bathroom project.
Customer in Kent
Posted on 17/11/2023
, work completed 16/11/2023
Recommended
Stunning master bathroom
We had a lovely experience with The London Bath Co. who installed our new master bathroom. They were very professional throughout and our experience was stress free as they took care of everything from start to finish. The end result is a stunning luxury bathroom which is designed to our specific requirements. Nasser was our designer and from our initial design consultation we were impressed with his various design ideas, many of which we had not thought of and he was patient throughout as we tweaked the design a number of times to get to something which was perfect for us. Our installer Tomasz did an amazing job and the quality of his workmanship and finish is exceptional. He prided himself on keeping the house clean and tidy and carried out additional unforeseen work without any issue. Jamie, our Project Manager kept in regular contact throughout the process and quickly dealt with any issues as they arose. Overall we are happy that we used The London Bath Co. and would not hesitate to use them again in the future.
Customer in Greater London
Posted on 26/01/2024
, work completed 15/12/2023
Recommended
Complete bathroom renovation
We had a great experience with The London Bath Company and are very pleased with the result. They completely replaced our old bathroom with only the ceiling, walls and door remaining. The design was thoughtful and resulting work carried out to a high standard. The installation was carried out very efficiently, cleanly and to budget, with the team proving very reliable, adaptable and able to overcome the inevitable minor problems and complications they encountered without trouble. The team was very responsive to changes and additions to the inital schedule of works, and we have had no problems in the months following the work and would recommend them to friends.
Customer in Greater London
Posted on 07/02/2024
, work completed 21/10/2023
Recommended
Fantastic
Second time using London Bath Co, really happy with all of the work carried out. Very easy deign process, communication and finished to a really high standard. Thank you to Nasser and Tomasz.
Customer in Greater London
Posted on 27/04/2024
, work completed 03/04/2024
Recommended
Happy returning customer
After a really successful but expensive first experience with London Bath Company refurbishing a large en-suite bathroom, I thought I would save a little money by going with a local independent tradesman to refurbish my small hallway cloakroom. What a mistake! The job was thoroughly botched, but London Bath Company came to the rescue. Not only did Andre (designer) and Yurii (foreman) and team fix the mess the previous builders had made, but they also refurbished a third bathroom as part of the same project. Both are gorgeous, and were completed exactly to specification and in record time. I couldn't be happier.
Customer in Greater London
Posted on 03/11/2024
, work completed 14/08/2024
Recommended
Extremely professional, high standards, very smooth experience
The London Bath Co (TLB) have just renovated our master bathroom. We are extremely happy with the result. No doubt a huge amount of complex organisation was required behind the scenes, but we experienced minimal disruption and everything was very smooth. There were no surprises, everything was done on time and to budget and with minimal stress. More details: Many thanks to TLB for the exceptional work you and your team have done on our bathroom renovation. The final result exceeds our expectations. The bathroom is airy and elegant, all fittings are very comfortable , and the cleverly designed storage keeps everything neatly hidden away. We were impressed with how well-informed Karen Herbert (the Project manager) kept us throughout each stage of the project. The professional skill and cleanliness of the installation team (Sigis lead & Victor assisting) was outstanding. The whole experience from the design (by Andre) to the final clean (by Wioletta) and final handover was very smooth. Also, thank you to TLB for completing the project in just 3 weeks - we had a tight deadline with family visiting- the speedy completion is very much appreciated. Please extend our thanks to everyone involved in making this project such a success. We will certainly be coming back to TLB in a year or two when we need to renovate our other bathroom.
Customer in Greater London
Posted on 24/07/2024
, work completed 23/07/2024
Recommended
Bathroom
We have just had our bathroom completed by London Bath co, we are thrilled with the result, from start to finish the guys were communicative and delivered a great bathroom. Would highly recommend
Customer in Greater London
Posted on 22/10/2025
, work completed 17/10/2025
Recommended
First class, all the way through
The London Bath Company have just finished a complete refit of the bathroom of my small London flat. I couldn't be happier - the result is simply beautiful, despite challenges (a tiny space, imposing constraints on the design; hideous 1970s plumbing, which all had to come out; and an awkwardly placed boiler). The office team could not have been friendlier or more flexible; Jonathan did a fabulous design, and adapted it as we went along; and Tanko and his installers were lightning quick, inspired confidence, and finished everything to an amazingly high standard. LBC aren't cheap, but I wanted something top notch, with no fuss, and they delivered that well above my expectations, so I would say that they are good value (such a slick bathroom is a massive asset to the property) and would recommend them without hesitation. First class, all the way through.
Customer in Greater London
Posted on 22/04/2021
, work completed 15/04/2021
Recommended