The London Bath Co

After a terrible experience with renovating our own bathroom, we decided to use London Bath Co for the guest bathroom. We really wanted a service that had one point of contact who was responsible for everything. Each time I asked for a change to the design, the price seemed to go up so when the final quote came through, it did feel expensive - However, the service was great, everyone turned up at the right time and each day, mostly Tom but not always - no disappearing on the job. At the end of each week I received an update from Jamie as to what had been achieved and what would be happening in the coming week. There were a couple of issues that arose along the way (as there always are) that were resolved clearly - and by e-mail, so there was always a trail about what needed to be done and when it would be done. The follow-up on a few small snagging items has been thorough. Renovating a bathroom is a really disruptive job and London Bath Co made the experience as smooth and unobtrusive as I think it could have been.

We asked The London Bath Co to design and fit a new bathroom and toilet in our apartment on the South Bank. As it’s a converted industrial building we went for the urban industrial look. The team prepared a great design, practical and great to look at. Lots of light, and addressed the limited light we have in the bathroom as it has no windows. The fitting was really smooth, the supplies were all organised for us, it ran to time, and budget. When we needed some extras (we needed to replace the doors to the rooms for example) it was done smoothly, cost effectively, and to a great standard. The whole LBC team were super to work with, and we are delighted with what they have done. Very highly recommend, especially if you are in Central London and know how much complexity that can add to getting a smooth job done.

I'm very happy with the service provided by the London Bath Company. From design to completion they were professional, courteous, and efficient. Nasser's design suited my style, requirements, and preferences. The builders LBC engaged to do the work were considerate and very skilled at what they do. The cost of my bathroom rose considerably after the initial quote, but this was because of structural and plumbing issues the builders discovered during the initial stages. At every step I was fully informed of the potential additional costs and the various options that were open to me. Yurri and his team did an excellent job. The quality of the tiling and the attention to detail were excellent. There was a small amount of damage done to my garden during the works but this was addressed after the work was finished and resolved to my satisfaction. The London Bath Company is certainly an expensive option, but you get what you pay for. I did not have to organise a thing. At one point the wrong tiles were delivered and LBC sorted it out in less than a day. I absolutely love the finished product, it is exactly what I pictured in my mind as my dream bathroom.

Full rip-out and installation of a new bathroom in a Victorian Terrace. Included underfloor heating and all decoration. Full design and project management service in addition to installation. Slight over-run on schedule but work done to budget. Good communication with the office team and the installer. Clear commitment to delivering a high quality installation. Minor issue arose during installation (small leak) but was quickly resolved and remediated. Not the cheapest service but worth the extra cost for the full design, procure, install and manage service.

London Bath Co were great - no hassle and very clean. They were meticulous and did a great job. The finish is excellent and they solved pre existing issues.

This is the 2nd bathroom London Bath has installed for me. Excellent service as before, André did a superb design and installation by Michal was professional, efficient and very high quality. Given the environment and supply difficulties etc. The whole process was as smooth and efficient as one could hope for. Jason

Plus points: - The design/layout was excellent, especially considering the awkward space the fittings had to go into - The finished product was of a very high quality - The house was kept very tidy throughout - Good customer experience and communication throughout Minus points: - It was a pricey quote compared with other fitters, though perhaps understandable given the quality of the work, however a few extra costs had to be added on top of the initial quote

We have undertaken a complete refurbishment of a bathroom, the work including design, provision of fittings and all building works. This was done through the London Bath Co who have provided a very helpful and responsive service. The work was started and completed on time to a very high standard and to the agreed budget. The fitter Michal was excellent. We are very happy with the result.

The London Bath Co designed and completed work on our master bathroom. From start to finish the project was completely covered which gave us peace of mind. Andre incorporated all the details we asked for into the design (and more) and ultimately created a haven for us! Florin and team completed the building work to an outstanding quality and were a pleasure to have in the house. The project was overseen by Jamie who kept us updated all the way through and was very responsive to any questions we had. We love using the space everyday and would highly recommend the team. Thank you all for an amazing job!

From my first meeting with The London Bath Co. to discuss a bathroom re-design, to the final installation and clean, the experience and finished result has been excellent. Andre created a beautiful design that met all my requirements and budget. However the skill is then ensuring that the finished product looks exactly like the pictures and that is where Eigis (who completed the full installation) excelled. The quality of finish, care and pride that Eigis took in transforming our bathroom was the best workmanship I have seen. He was extremely quiet and respected our neighbours, incredibly tidy and left the site immaculate. I am so delighted that we had Eigis manage our installation and would highly recommend him. It was a pleasure to have him work in our home.

This is the second time we have used The London Bath Co. for a bathroom renovation. We chose them again because we were so pleased with the service and quality of the work provided for the first project. We are equally satisfied with the outcome of the recent renovation. On both occasions, the process has been very straightforward and stress-free thanks to the help and responsiveness of the designer Andre and the project manager Joanna. The quality of the building work, attention to detail and finish provided by Michal, the fitter, has been exceptional both times. The work started on the agreed dates and was completed in the predicted time. We have been kept informed of progress throughout both builds with clear, regular communication. We would happily recommend this company based on our experience.

Two bathrooms completed. Quick, efficient and good communication throughout. The sub contractors were highly efficient. Not cheap but good value. Thank you

Needed a complete refurbishment of our main bathroom, including fitting a new boiler in a new location. Steve had a relatively small space to work with, but created a lovely design, incorporating all our needs. Initial problems with appropriate tiles were rapidly resolved, with aesthetic and practical solutions being found. Tomasz, our installer was excellent from day one, despite encountering major challenges almost immediately. Significant additional work was required, and solutions quickly identified, albeit at additional cost. Because of this, the project took twice as long as expected. However, throughout the installation, Tomasz was extremely professional, hard-working, efficient and courteous, even though the project was much more onerous than expected. Throughout, all the team at London Bath Co. were helpful and supportive. The final outcome is stunning to look at, and a pleasure to use. We look forward to many years enjoying it.

The London Bath Company designed our shower room and managed the project courteously and efficiently. Above all we were very impressed by the standard of work carried out by Michal and his attention to detail. Above all, we were impressed by Mike and Joanna did a great job of keeping us informed.

We trusted the London Bathroom company with our new master bathroom, from design to execution. Design with Valeriya was very enjoyable, she made great suggestions and was very helpful. Yurii was our project manager - great job and super communications skills. We are very happy with the end results - note that this is a premium company so you pay the price for it...

We were looking for a totally stress free, project managed renovation of our shower room. From having London based show rooms, free design consultation, no waiting times to them handling all deliveries/quality management, high quality fittings and excellent craftmanship, they delivered it all. We barely noticed them working for the 3 weeks they were with us and they left it cleaner than they found it! If you are willing to spend a little more, they certainly deliver to the highest of expectations. It is expensive, thus the value score, but you certainly get what you pay for, which is very high quality.

We chose this company because of the promise of a seamless and stress free process. This was not our experience. In hindsight, problems began at the design stage. The interview was hurried with no opportunity to take the plans home to study them at our leisure. The survey failed to highlight issues which bathroom companies must have seen many times in basement flats. Accessible for someone with mobility issues was emphasised as being of paramount importance at the design stage. However, the design was changed during installation rendering the shower room hazardous. A solution of sorts was reached which included a shower surround which was not delivered. In fairness the company did offer to do remedial work but by this time we just wanted our relationship ended asap. The designer decided unilaterally to change the colour of grout from white to blue without any discussion with us. More positively once alerted the company tried to find solutions. But we thought we were paying to avoid problems occurring. Luckily we stayed on site otherwise we would have come home to a shower room not fit for our purposes. It seems many people had positive experiences with this company. The installers were excellent and the end product is aesthetically pleasing. But it was not a stress free process. If you decide to engage with the co I’d advise you spend as long as you need in the design meeting and don’t go away, as the designer suggested we should, whilst the work is being done.