High quality, great service
An excellent service. Nothing was too much trouble. Florin and the whole team were extremely attentive and professional. And the end result is of an extremely high quality.
Jonathan in Greater London
Posted on 16/07/2021
, work completed 05/07/2021
Recommended
Highly recommended
I contacted the London Bath Company in April for a quotation for complete renewal of a thirty year old bathroom. Someone immediately came to measure up and in early May I had remote and then showroom consultations to discuss a design which faithfully reflected my preferences and in many ways surpassed them. I asked for work to be undertaken in the first three weeks of August and these dates were respected. The work was done by Yurii and his team, all of them craftsmen of the highest calibre, skilled, quick workers who were a pleasure to have in the house. The job was finished three days ahead of schedule and the result is breathtakingly good. Beautiful materials used throughout and Jonathan's good taste and keen eye for detail show throughout. The final cherry on the cake, Wioletta came on the Monday after installation to clean thoroughly not only the new bathroom but also the surrounding area. This is not the cheapest option but I think it was money very well spent and I appreciated the efficiency and integrity of all involved.
Customer in Greater London
Posted on 24/08/2021
, work completed 23/08/2021
Recommended
100% Peace of Mind
After searching far and wide for a company that would really do it all and also truly care about the project as if they were an owner themselves, we found London Bath Co. The whole process was super smooth, professional, and reassuring throughout. After having done the design consultation via Webex and gone back and forth a bit on different tile samples we agreed on a plan. We then left the country and handed over our keys to our 1 bed London flat knowing we were in safe hands. Despite being out of the country, Nisha and Emma were providing progress updates almost daily via email including pictures (this was our preference) and flagged important questions that needed our attention. They really cared that the bathroom be exactly according to our specs and wishes and genuinely went above and beyond to make that happen. Sigis, the installer or should I say artist, has the best workmanship I have seen with real attention to detail. For e.g. Sigis aligned tiles, put things together with the same care and thought he would as if he were installing this bathroom in his own house. You cannot wish or ask for more! Even now with the bathroom complete everyone on the team made sure that everything was exactly to our liking and there were a few things we wanted to change a bit and modify, and without any issues Sigis and his team were here within a few days and did everything. Trust me you will be extremely happy you went with London Bath Co.
Customer in Greater London
Posted on 27/09/2021
, work completed 27/09/2021
Recommended
Great work and no fuss
London Bath Co were great - no hassle and very clean. They were meticulous and did a great job. The finish is excellent and they solved pre existing issues.
Sharon in Greater London
Posted on 13/01/2022
, work completed 24/12/2021
Recommended
High quality service
This is the 2nd bathroom London Bath has installed for me. Excellent service as before, André did a superb design and installation by Michal was professional, efficient and very high quality. Given the environment and supply difficulties etc. The whole process was as smooth and efficient as one could hope for. Jason
Customer in Greater London
Posted on 19/01/2022
, work completed 10/12/2021
Recommended
Outstanding service.
We commissioned the London Bath Company to carry out a complete renovation of the two bathrooms in our apartment. Tomasz led the works, together with a colleague for the initial weeks. Although the project timeline was affected by factors outside of everybody’s control, Tomasz was one hundred percent professional at all times. His workmanship has been outstanding and his attention to detail second to none. Tomasz always took the time to explain decisions that had been made, double checking what we wanted before proceeding. We felt totally confident leaving him to carry out the work as planned and he communicated very efficiently with the concierges in our building. I would recommend Tomasz without hesitation for a thoroughly professional, high quality service.
Debbie in Cambridgeshire
Posted on 21/01/2022
, work completed 18/01/2022
Recommended
Great experience from start to finish
I recently had a whole new bathroom installed by Yurii from the London Bath Co. I literally can’t fault anything about the experience. Both the support and contact from the shop team and the hard work and care of Yurii were exemplary. I was even chased to see if I had any snagging issues after completion which was certainly a pleasant new experience! I’m delighted and I would thoroughly recommend them to others.
Customer in Greater London
Posted on 03/03/2022
, work completed 25/02/2022
Recommended
Amazing work, amazing people
Fantastic experience, great, truly great job done on my two bathrooms and the cloakroom. Tomek, Pavel and Pavel were professional workers and exceptionally nice people to be with. Everything finished to the highest standard and on time. Not a speck of hesitation would I have to recommend them to whoever. I am sorry I do not have more bathrooms for them to work on. The people in the office were also most helpful with any questions I had, Nasser, Nisha, Emma. Do not look anywhere else, go for them.
Customer in Greater London
Posted on 18/03/2022
, work completed 02/03/2022
Recommended
Superlative experience
Mario and the whole team at LBC have been amazing to work with right the way through the process from Nasser’s incredible design ideas right through to the installation and finishing touches. Mario is a perfectionist and made sure every element was exactly as it should be. The materials were high quality. The finish perfect and the aftercare above and beyond. When installing a bathroom, you always expect the odd hiccup once installed and I was expecting a few things to go wrong once I started using the bathroom but aside from a tiny issue with a little sealant around the shower, which was resolved instantly and the need for a stronger flush because of the water pressure in our townhouse, which was also addressed swiftly, there was nothing. It was not a cheap bathroom but I didn’t want something cheap that I’d need to replace in ten years. This bathroom feels like it will stand the test of time so I feel it is good value for what it is. I’m so impressed with them, I’m planning to do my second bathroom with them also. So happy with my bathroom! Thank you Mario, Nasser, Emma and Nisha!
Customer in Greater London
Posted on 22/04/2022
, work completed 07/03/2022
Recommended
Bathroom Refurbishment
The whole experience was painless and so much better than other firms we have used in the past - would thoroughly recommend the London Bathroom Co. The whole team was very professional and responsive. The work and payment schedule was agreed upfront. They kept us informed every step of the way and the work carried out by Egis (our installer) was to a very high standard. He was clearly skilled and very respectful and organised while in our home and we are very happy with the end result - it's a beautiful bathroom. Any questions raised were immediately dealt with and the before, during and aftercare from the whole team was fantastic. Great job.
Customer in Greater London
Posted on 25/04/2022
, work completed 14/04/2022
Recommended
Great work
We were very happy with our two bathrooms, they were completed to a great standard and the team were on hand all the way to ensure all our needs were met. We would highly recommend the London Bath co. if you are looking for bathroom upgrades.
Customer in Greater London
Posted on 04/05/2022
, work completed 04/05/2022
Recommended
Top-notch!
London Bath's premium service has been a fantastic investment and their excellent reputation is well-deserved. Our bath's complete renovation was handled by them A-to-Z in a most professional & competent way, and the lead builder on the project—Tomasz—is a hugely gifted jack-of-all-trades with an outstanding eye for detail and a work ethic that is second to none—truly a rare gem in this day&age! In short, we're in love with our new bath and the end-product has turned out even better than projected. 'would highly, _highly_ recommend!
Customer in Greater London
Posted on 12/05/2022
, work completed 03/05/2022
Recommended
Excellent job.
We’re delighted with our finished bathroom. Klaid and his team were very easy to work with. Their attention to detail and tiling skills are excellent, which shows in the finished job. Minor snagging issues, were dealt with very promptly. Wouldn’t hesitate to use Klaid again.
Customer in Greater London
Posted on 20/05/2022
, work completed 06/04/2022
Recommended
Stellar work and the nicest tradespeople
We designed our bathroom with the London Bath Company and we couldn’t be happier with the end result. Andre did a fantastic job of bringing our vision to life and finding the perfect tiles based off of some images we had sent him. He made brilliant suggestions and helped us design a space perfect for us. We then waited about 8 weeks for works to begin as some of our finishes were custom. But Nisha, Emma and the team kept us up to date and were really helpful putting us at ease. When the works finally began, Yurii and his team were polite, friendly and extremely talented and competent. The tiling is beautiful and the whole bathroom looks incredible. We asked for dimmer switches to be installed and he made sure this happened even though it wasn’t on the original plan. The next day they even sent a cleaner to leave the bathroom and surrounding rooms spotless! We couldn’t be happier!
Customer in Greater London
Posted on 26/05/2022
, work completed 25/05/2022
Recommended
Great job
We had a bathroom re-done. Emailed the website and 6 minutes later I received a phone call. We arranged a visit to our house for their surveyor that week, and a showroom visit for us the next weekend. Happened as planned, Nasser had designs ready, which we tweaked over a couple of hours in the showroom, chose tiles, taps etc etc, and a fully costed proposal was with us a couple of days later. We confirmed and due to a cancellation, work started almost immediately. First day they cleared the drainage issue that had been plaguing us for ages. Pleasant experience having 3 professional and friendly Ukrainian guys in the house - excellent workmanship, really responsive to the small tweaks required, cleaned up thoroughly every day. Thank you Yuri, Ruslan and Sergei! Although we spent more than we had initially planned, the quote Nasser gave us was respected, and the finish is brilliant. It is a super job. Time-wise we were lucky and due to a cancellation, a month after my first email to the website, we had a brand new bathroom. Build time was just under two weeks. Summary - they are not cheap, but the final outcome is impeccable, the experience of the builders in the house was one of the best we have had, and the overall customer service is extremely good.
Customer in Greater London
Posted on 03/07/2022
, work completed 07/06/2022
Recommended
Excellent work, very well coordinated team
I am so very glad I got In contact with the London Bath Co. Nasser and his team have been absolutely brilliant in coordination and making sure the project was delivered on time. The experience was seamless, I did not have to coordinate deliveries with the contractor. I am thankful to the whole team for making this happen in a timely manner and the end product looks very good. Yuri and his building team were fantastic, the guys did a very good quality job and were super professional throughout. I will not hesitate to recommend the London Bath company to my friends and if we were to redo bathrooms or kitchen in the future, they will be my first call.
Customer in Greater London
Posted on 04/07/2022
, work completed 29/06/2022
Recommended
What a service!
When my 24 year old bathroom started experiencing issues I went to the London Bath Company to see what they could do for me. They sent a surveyor round to measure up and the following week I was in the showroom discussing their design recommendations, choosing tiles and getting a look at some of the actual fittings. A few days after the design meeting I received the quote and a video of what the bathroom would look like. Having accepted the quote, the installer came round to ensure that the design would work with regard to the electrics and plumbing available in the existing bathroom area. Three days later work began. On the first day all floor areas that would be accessed by the install team were protected with plastic and cardboard coverings. The install team then managed all the deliveries and installation and all I had to do was make the odd coffee. The installers worked really hard and to a high standard from 8 in the morning until 5 in the evening, 6 days a week for 3 weeks and 1 day and the result was amazing. When the job was complete all rubbish and my old bathroom was removed from site and the following day they sent a cleaner in who did a brilliant job of removing 3 weeks of dust and making the bathroom all shiny.
Customer in Greater London
Posted on 06/07/2022
, work completed 04/07/2022
Recommended
hugely recommend
An absolutely faultless experience from start to finish. We loved our fitter, who was tireless and uncomplaining up and down stairs through hot weather. The quality of his work is outstanding and he has been a pleasure to have in the house. I would thoroughly recommend.
Customer in Greater London
Posted on 16/08/2022
, work completed 10/08/2022
Recommended
Good communication and attention to detail
I researched a number of companies that do bathroom renovations and decided on the London Bath Company. This was based on their standing on review sites and their willingness to take on a fairly small bathroom. Throughout the planning stage the designer, Andre, demonstrated his experience and detailed knowledge of the mechanics of bathrooms. The attention given to detail and the companies' willingness to listen to what their customers really want ensured that the final bath bathroom was exactly what we were after. Installation was just as competently executed and the installer, Michal, worked exceedingly hard and finished the job within the initial estimated time despite encountering a number of problems arising from the poor condition of the original bathroom. He was courteous, responsive and helpful throughout the construction process and visited us afterwards to ensure that there were no problems and everything was completed to our satisfaction. At all the stages of the process Emma was in email contact with us, ensuring that we were happy with the process. I am happy to recommend this company to anyone. They are not cheap but they are probably still good value for money given the high standard of the materials, fixtures and fittings and workmanship.
Customer in Greater London
Posted on 26/08/2022
, work completed 19/08/2022
Recommended
Well designed bathroom, fitted to a high standard of quality
Plus points: - The design/layout was excellent, especially considering the awkward space the fittings had to go into - The finished product was of a very high quality - The house was kept very tidy throughout - Good customer experience and communication throughout Minus points: - It was a pricey quote compared with other fitters, though perhaps understandable given the quality of the work, however a few extra costs had to be added on top of the initial quote
Customer in Greater London
Posted on 01/09/2022
, work completed 23/08/2022
Recommended
A great design, delivered on time and at cost from a company that go above and beyond.
We were delighted with the service from start to finish. The design team came up with a really clever design that completely transformed a small and awkward space into a lovely bathroom with great storage. The fitting took place weeks earlier than we were initially told it might, which was a huge bonus. The work was completed on time and to a very high standard. The finished product matched the plans exactly. The fitters communicated with us throughout to keep us up to date. The cost was high but there were no hidden extras and when we had a very minor snagging issue they dealt with it really quickly. An added bonus was that the company sent a cleaner afterwards so that the flat was spotless.
Anna in Greater London
Posted on 04/09/2022
, work completed 11/08/2022
Recommended
Quality bathroom refurbishment
Full rip-out and installation of a new bathroom in a Victorian Terrace. Included underfloor heating and all decoration. Full design and project management service in addition to installation. Slight over-run on schedule but work done to budget. Good communication with the office team and the installer. Clear commitment to delivering a high quality installation. Minor issue arose during installation (small leak) but was quickly resolved and remediated. Not the cheapest service but worth the extra cost for the full design, procure, install and manage service.
Customer in Greater London
Posted on 23/09/2022
, work completed 01/09/2022
Recommended
Fantastic experience with the London Bath Company - we are now doing the second bathroom with them!
We have had a flawless experience with the London Bath Company. So much so that we are going to use them to do our second bathroom. Firstly, the communication right from the start to finish was excellent, which is so important to us. The company are extremely responsive on email and phone and very good at keeping us up to date. Everything just worked. Andre is an incredibly talented designer who is extremely knowledgeable. We did not believe the bathroom he presented could fit in our space. It was far beyond what we imagined (in a great way!). The design was fabulous and Andre was great at going through it, highlighting different features with honest advice. Michal was a wonderful fitter. Punctual from start to finish and always in communication with the team, he was very pleasant and made the process as smooth as possible. We are most grateful He was also very clean. At the end of the job, the bathroom was professionally clean and we are just in love. The transformation is incredible- we now can't bear to look at the other bathroom! Thank you to all the team and also to Emma who was an excellent communicator and helped to ensure the project ran smoothly.
Customer in Greater London
Posted on 30/09/2022
, work completed 23/09/2022
Recommended
Fantastic new bathroom.
The London Bathroom Company did a great job installing my new bathroom. The design makes great use of the limited space available and the work was completed to time. The builder was also excellent, keeping me updated with developments and quick to make me aware of any necessary adjustments. Would definitely work with this company again.
David in Greater London
Posted on 09/10/2022
, work completed 23/09/2022
Recommended
My own luxury hotel bathroom
I'm very happy with the service provided by the London Bath Company. From design to completion they were professional, courteous, and efficient. Nasser's design suited my style, requirements, and preferences. The builders LBC engaged to do the work were considerate and very skilled at what they do. The cost of my bathroom rose considerably after the initial quote, but this was because of structural and plumbing issues the builders discovered during the initial stages. At every step I was fully informed of the potential additional costs and the various options that were open to me. Yurri and his team did an excellent job. The quality of the tiling and the attention to detail were excellent. There was a small amount of damage done to my garden during the works but this was addressed after the work was finished and resolved to my satisfaction. The London Bath Company is certainly an expensive option, but you get what you pay for. I did not have to organise a thing. At one point the wrong tiles were delivered and LBC sorted it out in less than a day. I absolutely love the finished product, it is exactly what I pictured in my mind as my dream bathroom.
Customer in Greater London
Posted on 08/11/2022
, work completed 05/11/2022
Recommended