Successful small bathroom renovation
LBC designed, spec’d all materials and installed a new bathroom in a 1BR flat. After Steve proposed a design to completely reconfigure the placement of the shower, WC and sink to better use the space, we worked with Veronika on all of the design finish details. We were able to schedule the work to begin on exactly the date that worked for us. The work took about 3.5 weeks. Tomasz, the builder, was prompt everyday and very communicative. We had updates via WhatsApp regularly and he was happy to explain the progress along the way. It’s finished beautifully and we are very happy. There were a few snags of course in an 1895 building but everyone at LBC was super fast to respond and follow-up with every detail. Our only regret is that we didn’t have this work done sooner. I had anticipated all sorts of hassles and overseeing such a project but Steve’s whole team actually made it really easy for us as clients. I would highly recommend.
Bermondsey
Posted on 03/12/2019
, work completed 03/12/2019
Recommended
Fantastic bathroom design and build company.
Three bath/shower rooms were totally redesigned, everything was newly specified and installed within a central London block of flats. Each stage was meticulously carried out with care and professionalism. As a result these (tiny) spaces were totally transformed from cheap, poorly plumbed ’cupboards’ into fully tiled, luxurious well-lit and heated spas. Everything was planned and executed by London Bath Company staff who overcame every difficulty (including the 4th flat with a tiny lift and no parking outside the building ) with a timely and tidy solution. Always responsive, polite and punctual they were a pleasure to do business with. We are delighted with the result of their efforts.
LouiseLaw
Posted on 01/08/2019
, work completed 01/08/2019
Recommended
Wonderful bathroom company!
We have just had both bathrooms in our house re- built by the London Bathroom Company. They are wonderful - everything went according to plan, all materials, fixtures and fittings arrived on time and are of very high quality. Tom, the person who fitted both bathrooms, has done an absolutely expert job on both bathrooms, which are different in design and layout. He was extremely tidy, considerate, hard- working , helpful, warm and friendly, and a joy to have around the house. The whole operation is meticulously organised, and any trouble- shooting is dealt with straight away. Nothing is too much trouble for them and I am sure that I could not have found a better outfit to do the work.
Customer in Greater London
Posted on 15/02/2020
, work completed 15/02/2020
Recommended
My review
After trying three other companies to replace our small challenging bathroom, I came across the London Bath Company, Steve Baker produced a stunning design, my response was that if that bathroom could be achieved in that space they had the job! I really did not believe it was possible then I met the installer - Piotr. He undertook the whole process - surveyor, tiler, electrician, plumber and builder. I felt part of the whole process, always being asking for my input. The final result is totally down to his his attention to detail and perfectionism. Always punctual, he worked tirelessly throughout the whole day with the minimum break, considerate and always cheerful. He made sure I had a functioning toilet during the whole process! My office contact Emma regularly checked that I was happy with the progress, addressed any queries or passed them on to the relevant person. A date was set to remove the contents of the old bathroom and the timing was spot on and completed in less than hour, I would mention that access to the property is very difficult, with narrow twisty stairs. Upon completion a cleaner appeared to clean the bathroom, adjoining room, patio door windows and stairs Steve advised that it was the smallest bathroom they had to deal with and Piotr, that it was the most complicated! I am unreservedly pleased with the result and still find it amazing that it was achieved exactly as Steve's original video. It makes me smile every time I open the bathroom door!
Posted on 20/11/2020
, work completed (undated)
Recommended
Top-notch!
London Bath's premium service has been a fantastic investment and their excellent reputation is well-deserved. Our bath's complete renovation was handled by them A-to-Z in a most professional & competent way, and the lead builder on the project—Tomasz—is a hugely gifted jack-of-all-trades with an outstanding eye for detail and a work ethic that is second to none—truly a rare gem in this day&age! In short, we're in love with our new bath and the end-product has turned out even better than projected. 'would highly, _highly_ recommend!
Customer in Greater London
Posted on 12/05/2022
, work completed 03/05/2022
Recommended
Good communication and attention to detail
I researched a number of companies that do bathroom renovations and decided on the London Bath Company. This was based on their standing on review sites and their willingness to take on a fairly small bathroom. Throughout the planning stage the designer, Andre, demonstrated his experience and detailed knowledge of the mechanics of bathrooms. The attention given to detail and the companies' willingness to listen to what their customers really want ensured that the final bath bathroom was exactly what we were after. Installation was just as competently executed and the installer, Michal, worked exceedingly hard and finished the job within the initial estimated time despite encountering a number of problems arising from the poor condition of the original bathroom. He was courteous, responsive and helpful throughout the construction process and visited us afterwards to ensure that there were no problems and everything was completed to our satisfaction. At all the stages of the process Emma was in email contact with us, ensuring that we were happy with the process. I am happy to recommend this company to anyone. They are not cheap but they are probably still good value for money given the high standard of the materials, fixtures and fittings and workmanship.
Customer in Greater London
Posted on 26/08/2022
, work completed 19/08/2022
Recommended
Bathroom Refurbishment
The whole experience was painless and so much better than other firms we have used in the past - would thoroughly recommend the London Bathroom Co. The whole team was very professional and responsive. The work and payment schedule was agreed upfront. They kept us informed every step of the way and the work carried out by Egis (our installer) was to a very high standard. He was clearly skilled and very respectful and organised while in our home and we are very happy with the end result - it's a beautiful bathroom. Any questions raised were immediately dealt with and the before, during and aftercare from the whole team was fantastic. Great job.
Customer in Greater London
Posted on 25/04/2022
, work completed 14/04/2022
Recommended
Fantastic experience with the London Bath Company - we are now doing the second bathroom with them!
We have had a flawless experience with the London Bath Company. So much so that we are going to use them to do our second bathroom. Firstly, the communication right from the start to finish was excellent, which is so important to us. The company are extremely responsive on email and phone and very good at keeping us up to date. Everything just worked. Andre is an incredibly talented designer who is extremely knowledgeable. We did not believe the bathroom he presented could fit in our space. It was far beyond what we imagined (in a great way!). The design was fabulous and Andre was great at going through it, highlighting different features with honest advice. Michal was a wonderful fitter. Punctual from start to finish and always in communication with the team, he was very pleasant and made the process as smooth as possible. We are most grateful He was also very clean. At the end of the job, the bathroom was professionally clean and we are just in love. The transformation is incredible- we now can't bear to look at the other bathroom! Thank you to all the team and also to Emma who was an excellent communicator and helped to ensure the project ran smoothly.
Customer in Greater London
Posted on 30/09/2022
, work completed 23/09/2022
Recommended
Luxury hotel inspired bathroom
After thorough research, I have chosen the London Bath Company to design and build our bathroom on the third floor of our property. I am very happy with my decision to proceed with them as the process has gone smoothly and quickly. This included measurement, design, ordering the products, building the bathroom, attend post build issues, and cleaning. Andre the designer has followed my brief and designed a beautiful hotel inspired bathroom. Michal our builder was nothing less than exceptional and was a pleasure to work with. The leaks we had in this bathroom over the years are now gone. I highly recommend the London bath company due to their attention to detail, customer service, and taking away the stress when it comes to complex renovations.
Customer in Greater London
Posted on 31/01/2023
, work completed 15/12/2022
Recommended
Outstanding work
The London Bath Company has been a fantastic experience from start to finish. The initial design and in-store consultation was great, with great consideration to my needs and some cool suggestions and options. But what really wowed me was the actual building phase. Not only was it done incredibly well, but the builders involved took incredible care of my home and very extremely considerate. The work itself was beautiful craftsmanship, I was frequently consulted along the way and the final delivery was better than I had expected. The whole experience won't be the cheapest bathroom you can get, but this end to end service (including cleaning and warranty) is not just hassle free, it's enjoyable and the outcome is a bathroom you will love.
Customer in Greater London
Posted on 03/04/2023
, work completed 31/03/2023
Recommended
Fabulous bathroom excellent workmanship
Completely over the moon with the fantastic workmanship done by Egis from the London Bath Company. The completed bathroom is exactly the same as the initial designs, that we worked closely with Lawrence and Nasser on. It was project managed from start to finish with regular updates and check-in. Excellent service! They have transformed our bathroom from a plain 1980's suit to a room you could find in a 5 star hotel 😊
Customer in Greater London
Posted on 03/08/2023
, work completed 21/07/2023
Recommended
High quality work, lovely service
We took the plunge to spend a little extra on our bathroom and must say its been a fantastic experience. From the initial chats with Andre in store through to Joanna's management and Egis' installation - the experience has been a dream. Proper care was taken at every stage to understand our needs and guide us when we ere making strange choices! Communication was excellent and the install was neat and tidy with barely any disruption (we continued to work from home throughout). We're left with a high quality, beautiful bathroom. We would definitely use The London Bath Co. again.
Alex in Greater London
Posted on 10/02/2023
, work completed 02/02/2023
Recommended
Highly recommended
The London Bath Co did complete refurbishments of my bathroom and my ensuite. The results are just what I wanted and have been widely admired. Everyone I spoke to at TLBC was patient, helpful, friendly and professional: Nasser, the designer, responded with good humour to my tweaks. There was no problem when I chose wall tiles from a different supplier and very fortunately Nasser obtained samples which enabled me to make the right choice of flooring. He told me the quantities I had to order, and even spoke to the company to make sure they could store them until my project start date. Jamie, in the office, kept me informed at all times. Florin, the site manager, went out of his way to be helpful and to alleviate my anxiety, and his team were extremely hard working. The inevitable kinks were handled with no fuss and I was involved in the decision-making at every stage. They made an effort to keep mess to a minimum, covered all the floor services and made sure I had access to my wardrobe despite the mountain of tools in my bedroom (I was fortunate to be able to move into the spare room temporarily), and they cleaned up at the end of each day. The process was as fast, efficient and as stress-free as possible. I would have no hesitation in recommending The London Bath Co.
Customer in Greater London
Posted on 13/06/2024
, work completed 07/06/2024
Recommended
Great 10/10 experience with London Bath Company
We were so happy with our bathroom renovation with London Bath Company. From the first contact until completion we felt really well looked after by Andre and Karen. Michal, who completed the works, was very friendly and easygoing. He worked quickly and was very capable, coming up with solutions for every request we had. I would definitely work with the London Bath Company again. They are on the pricey side but the sorry free turnkey service they offer makes it all worth it.
Customer in Greater London
Posted on 19/10/2024
, work completed 14/09/2024
Recommended
Bathroom Renovation in Kew
We are very pleased with our recent bathroom renovation, undertaken from start to finish in just under three weeks by the London Bath Co. It's been an absolute pleasure dealing with Nasser and his entire team. A highly professional service. From the planning stage, the meticulous measuring through to the proposed plans and subsequent work, they provided great advice and dealt with snags and complications with impressive efficiency in addition to keeping us informed at every stage of the project. Rules and regulations at the property were followed at all times, and besides protecting the floors and walls perfectly during the actual works, the flat was left spotless on completion. The budget overran marginally due to outdated electrical fittings, but the upgrade now in place also facilitates planned future renovations in the kitchen. So, in all, a good recommendation and necessary expense. We most heartily recommend the London Bath Co.
Customer in Cambridgeshire
Posted on 24/09/2025
, work completed 29/08/2025
Recommended
Kitchen remodel
We had our kitchen totally gutted and redone, the team were highly professional, clean, very nice and created our dream kitchen. The work is exceptional, Andre and Taylor made the entire process so easy and smooth. They were always on the end of the phone, which was really reassuring. Everything was cross checked to make sure nothing went wrong and as always they smashed it. This is our second time working together and we can’t wait to do more together in the future. We have recommended them to all our friends and family.
Customer in Greater London
Posted on 07/10/2025
, work completed 01/10/2025
Recommended
Great service from start to finish
We were attracted to the London Bath Company by their offer of a complete service from design to installation. Jonathan’s design was superb - we hardly had to do anything except choose the tiles. The work undertaken by Yurii and his team was of the highest quality, with any issues we raised tackled quickly and efficiently. We felt well looked after by Emma throughout the whole process. It was also useful to know exactly what we were going to pay with a fixed price quotation, which meant no nasty surprises. We would thoroughly recommend the London Bath Company.
Customer in Greater London
Posted on 19/11/2020
, work completed 15/11/2020
Recommended
Amazing work, amazing people
Fantastic experience, great, truly great job done on my two bathrooms and the cloakroom. Tomek, Pavel and Pavel were professional workers and exceptionally nice people to be with. Everything finished to the highest standard and on time. Not a speck of hesitation would I have to recommend them to whoever. I am sorry I do not have more bathrooms for them to work on. The people in the office were also most helpful with any questions I had, Nasser, Nisha, Emma. Do not look anywhere else, go for them.
Customer in Greater London
Posted on 18/03/2022
, work completed 02/03/2022
Recommended
Stellar work and the nicest tradespeople
We designed our bathroom with the London Bath Company and we couldn’t be happier with the end result. Andre did a fantastic job of bringing our vision to life and finding the perfect tiles based off of some images we had sent him. He made brilliant suggestions and helped us design a space perfect for us. We then waited about 8 weeks for works to begin as some of our finishes were custom. But Nisha, Emma and the team kept us up to date and were really helpful putting us at ease. When the works finally began, Yurii and his team were polite, friendly and extremely talented and competent. The tiling is beautiful and the whole bathroom looks incredible. We asked for dimmer switches to be installed and he made sure this happened even though it wasn’t on the original plan. The next day they even sent a cleaner to leave the bathroom and surrounding rooms spotless! We couldn’t be happier!
Customer in Greater London
Posted on 26/05/2022
, work completed 25/05/2022
Recommended
Great experience from start to finish
I recently had a whole new bathroom installed by Yurii from the London Bath Co. I literally can’t fault anything about the experience. Both the support and contact from the shop team and the hard work and care of Yurii were exemplary. I was even chased to see if I had any snagging issues after completion which was certainly a pleasant new experience! I’m delighted and I would thoroughly recommend them to others.
Customer in Greater London
Posted on 03/03/2022
, work completed 25/02/2022
Recommended
Great team and results
I contacted London Bath Co after I bought a one bathroom flat and needed to have it done before I moved in 3 months. I've contacted other companies before. However, everyone I contacted requires me to use only their product, or I have to project manage it myself. As I have wanted a deep soak tub which was only made and sold by one company in the UK, as well as having a full-time job, I need to work with a company that understands what I want and can manage it from start to finish. London Bath Co is precisely that. I sent over pictures of the bathroom I liked during the consultation, and they helped me design my dream bathroom. They take into account things that are important to me and make sure I get the items that I like. In this case, a deep soak tub and a Japanese-style toilet. They accommodated me in such a short time, and it was done before the time to move in. During the process, they maintained open communication and updated me at every step. They also accommodated some changes I needed to be done after installation. I never had to worry about the entire process, which enabled me to concentrate on everything else. I have also recommended this company to my other friends and family, and I would wholeheartedly work with them again if I ever build a new bathroom.
Jane in Greater London
Posted on 12/01/2023
, work completed 29/11/2022
Recommended
Exceptional Products, Communication and Workmanship
We needed our bathroom to be renovated quickly as we knew we had a leak that was going into our basement below. We had a design appointment with Andre at London Bath Co's St. John's Wood showroom and he was fantastic. We weren't sure exactly what we were looking for, but he was so patient with us and gave us his advice and we arrived at a design we were delighted with. Because London Bath Co have their own directly employed installers, we had a really quick turnaround between design and installation. We did have some additional costs as it was necessary to replace rotten joists in the floor, but we'd anticipated this and the project was still completed on schedule. We were out of the country while the work was done, but Jamie gave us regular progress reports with photos and when we returned home the property was in immaculate condition. Our installer Yuuri did an incredible job and we absolutely love our new bathroom. London Bath Co were not the cheapest, but I do think they're the best.
Customer in Greater London
Posted on 03/11/2023
, work completed 25/08/2023
Recommended
Fabulous new bathroom
I couldn't be happier with my new en-suite bathroom from London Bath Co. They managed to meet the challenge of matching my tastes (expensive!) with my budget (limited!). Two visits with the designer and three weeks of stripped-to-the-studwork renovation and I have a fabulous new en-suite. They even managed to find me an early start date for construction. Sophie-Anne (designer), Karen (project manager), Tom and Pavel (construction team) were amazing from start to finish. Tom especially kept the project moving at pace and was extremely patient in answering my many questions. This project was definitely an investment... and worth every penny!
Customer in Greater London
Posted on 31/10/2023
, work completed 27/10/2023
Recommended
Amazing result and service
We are delighted with the work done by London Bath Company on the complete refit of our family bathroom - Jonathan Middel produced a great 3D design and completely took our feedback on board to optimise the space and create our dream including walk-in shower. As a result we could totally visualise what to expect - a Covid safe showroom made it super easy to finalise our choices - lots of tile options were delivered to us to allow us to choose colours in situ (hence able to judge colours during day / evening) - Pawel was amazing at building the entire bathroom and coordinating the whole process with the electrician where necessary - always on time, friendly, hard working, checking with us when there were options, great attention to detail, craftmanship etc we just could not fault him - the entire team in the office was also always checking we were happy with the progress and we felt our project was very professionally managed throughout. Deliveries arrived on time, and the project was completely substantially on schedule (1 day behind which I think is amazing on any building project especially in old Victorian houses when things always turn up to address) In a nutshell we could not recommend a better firm to manage your bathroom refit.
Customer in Greater London
Posted on 14/05/2021
, work completed 03/05/2021
Recommended
Outstanding service.
We commissioned the London Bath Company to carry out a complete renovation of the two bathrooms in our apartment. Tomasz led the works, together with a colleague for the initial weeks. Although the project timeline was affected by factors outside of everybody’s control, Tomasz was one hundred percent professional at all times. His workmanship has been outstanding and his attention to detail second to none. Tomasz always took the time to explain decisions that had been made, double checking what we wanted before proceeding. We felt totally confident leaving him to carry out the work as planned and he communicated very efficiently with the concierges in our building. I would recommend Tomasz without hesitation for a thoroughly professional, high quality service.
Debbie in Cambridgeshire
Posted on 21/01/2022
, work completed 18/01/2022
Recommended