The London Bath Co

We were delighted with the service from start to finish. The design team came up with a really clever design that completely transformed a small and awkward space into a lovely bathroom with great storage. The fitting took place weeks earlier than we were initially told it might, which was a huge bonus. The work was completed on time and to a very high standard. The finished product matched the plans exactly. The fitters communicated with us throughout to keep us up to date. The cost was high but there were no hidden extras and when we had a very minor snagging issue they dealt with it really quickly. An added bonus was that the company sent a cleaner afterwards so that the flat was spotless.

Plus points: - The design/layout was excellent, especially considering the awkward space the fittings had to go into - The finished product was of a very high quality - The house was kept very tidy throughout - Good customer experience and communication throughout Minus points: - It was a pricey quote compared with other fitters, though perhaps understandable given the quality of the work, however a few extra costs had to be added on top of the initial quote

I researched a number of companies that do bathroom renovations and decided on the London Bath Company. This was based on their standing on review sites and their willingness to take on a fairly small bathroom. Throughout the planning stage the designer, Andre, demonstrated his experience and detailed knowledge of the mechanics of bathrooms. The attention given to detail and the companies' willingness to listen to what their customers really want ensured that the final bath bathroom was exactly what we were after. Installation was just as competently executed and the installer, Michal, worked exceedingly hard and finished the job within the initial estimated time despite encountering a number of problems arising from the poor condition of the original bathroom. He was courteous, responsive and helpful throughout the construction process and visited us afterwards to ensure that there were no problems and everything was completed to our satisfaction. At all the stages of the process Emma was in email contact with us, ensuring that we were happy with the process. I am happy to recommend this company to anyone. They are not cheap but they are probably still good value for money given the high standard of the materials, fixtures and fittings and workmanship.

An absolutely faultless experience from start to finish. We loved our fitter, who was tireless and uncomplaining up and down stairs through hot weather. The quality of his work is outstanding and he has been a pleasure to have in the house. I would thoroughly recommend.

When my 24 year old bathroom started experiencing issues I went to the London Bath Company to see what they could do for me. They sent a surveyor round to measure up and the following week I was in the showroom discussing their design recommendations, choosing tiles and getting a look at some of the actual fittings. A few days after the design meeting I received the quote and a video of what the bathroom would look like. Having accepted the quote, the installer came round to ensure that the design would work with regard to the electrics and plumbing available in the existing bathroom area. Three days later work began. On the first day all floor areas that would be accessed by the install team were protected with plastic and cardboard coverings. The install team then managed all the deliveries and installation and all I had to do was make the odd coffee. The installers worked really hard and to a high standard from 8 in the morning until 5 in the evening, 6 days a week for 3 weeks and 1 day and the result was amazing. When the job was complete all rubbish and my old bathroom was removed from site and the following day they sent a cleaner in who did a brilliant job of removing 3 weeks of dust and making the bathroom all shiny.

I am so very glad I got In contact with the London Bath Co. Nasser and his team have been absolutely brilliant in coordination and making sure the project was delivered on time. The experience was seamless, I did not have to coordinate deliveries with the contractor. I am thankful to the whole team for making this happen in a timely manner and the end product looks very good. Yuri and his building team were fantastic, the guys did a very good quality job and were super professional throughout. I will not hesitate to recommend the London Bath company to my friends and if we were to redo bathrooms or kitchen in the future, they will be my first call.

We had a bathroom re-done. Emailed the website and 6 minutes later I received a phone call. We arranged a visit to our house for their surveyor that week, and a showroom visit for us the next weekend. Happened as planned, Nasser had designs ready, which we tweaked over a couple of hours in the showroom, chose tiles, taps etc etc, and a fully costed proposal was with us a couple of days later. We confirmed and due to a cancellation, work started almost immediately. First day they cleared the drainage issue that had been plaguing us for ages. Pleasant experience having 3 professional and friendly Ukrainian guys in the house - excellent workmanship, really responsive to the small tweaks required, cleaned up thoroughly every day. Thank you Yuri, Ruslan and Sergei! Although we spent more than we had initially planned, the quote Nasser gave us was respected, and the finish is brilliant. It is a super job. Time-wise we were lucky and due to a cancellation, a month after my first email to the website, we had a brand new bathroom. Build time was just under two weeks. Summary - they are not cheap, but the final outcome is impeccable, the experience of the builders in the house was one of the best we have had, and the overall customer service is extremely good.

We designed our bathroom with the London Bath Company and we couldn’t be happier with the end result. Andre did a fantastic job of bringing our vision to life and finding the perfect tiles based off of some images we had sent him. He made brilliant suggestions and helped us design a space perfect for us. We then waited about 8 weeks for works to begin as some of our finishes were custom. But Nisha, Emma and the team kept us up to date and were really helpful putting us at ease. When the works finally began, Yurii and his team were polite, friendly and extremely talented and competent. The tiling is beautiful and the whole bathroom looks incredible. We asked for dimmer switches to be installed and he made sure this happened even though it wasn’t on the original plan. The next day they even sent a cleaner to leave the bathroom and surrounding rooms spotless! We couldn’t be happier!

We’re delighted with our finished bathroom. Klaid and his team were very easy to work with. Their attention to detail and tiling skills are excellent, which shows in the finished job. Minor snagging issues, were dealt with very promptly. Wouldn’t hesitate to use Klaid again.

London Bath's premium service has been a fantastic investment and their excellent reputation is well-deserved. Our bath's complete renovation was handled by them A-to-Z in a most professional & competent way, and the lead builder on the project—Tomasz—is a hugely gifted jack-of-all-trades with an outstanding eye for detail and a work ethic that is second to none—truly a rare gem in this day&age! In short, we're in love with our new bath and the end-product has turned out even better than projected. 'would highly, _highly_ recommend!

We were very happy with our two bathrooms, they were completed to a great standard and the team were on hand all the way to ensure all our needs were met. We would highly recommend the London Bath co. if you are looking for bathroom upgrades.

The whole experience was painless and so much better than other firms we have used in the past - would thoroughly recommend the London Bathroom Co. The whole team was very professional and responsive. The work and payment schedule was agreed upfront. They kept us informed every step of the way and the work carried out by Egis (our installer) was to a very high standard. He was clearly skilled and very respectful and organised while in our home and we are very happy with the end result - it's a beautiful bathroom. Any questions raised were immediately dealt with and the before, during and aftercare from the whole team was fantastic. Great job.

Mario and the whole team at LBC have been amazing to work with right the way through the process from Nasser’s incredible design ideas right through to the installation and finishing touches. Mario is a perfectionist and made sure every element was exactly as it should be. The materials were high quality. The finish perfect and the aftercare above and beyond. When installing a bathroom, you always expect the odd hiccup once installed and I was expecting a few things to go wrong once I started using the bathroom but aside from a tiny issue with a little sealant around the shower, which was resolved instantly and the need for a stronger flush because of the water pressure in our townhouse, which was also addressed swiftly, there was nothing. It was not a cheap bathroom but I didn’t want something cheap that I’d need to replace in ten years. This bathroom feels like it will stand the test of time so I feel it is good value for what it is. I’m so impressed with them, I’m planning to do my second bathroom with them also. So happy with my bathroom! Thank you Mario, Nasser, Emma and Nisha!

Fantastic experience, great, truly great job done on my two bathrooms and the cloakroom. Tomek, Pavel and Pavel were professional workers and exceptionally nice people to be with. Everything finished to the highest standard and on time. Not a speck of hesitation would I have to recommend them to whoever. I am sorry I do not have more bathrooms for them to work on. The people in the office were also most helpful with any questions I had, Nasser, Nisha, Emma. Do not look anywhere else, go for them.

I recently had a whole new bathroom installed by Yurii from the London Bath Co. I literally can’t fault anything about the experience. Both the support and contact from the shop team and the hard work and care of Yurii were exemplary. I was even chased to see if I had any snagging issues after completion which was certainly a pleasant new experience! I’m delighted and I would thoroughly recommend them to others.

We commissioned the London Bath Company to carry out a complete renovation of the two bathrooms in our apartment. Tomasz led the works, together with a colleague for the initial weeks. Although the project timeline was affected by factors outside of everybody’s control, Tomasz was one hundred percent professional at all times. His workmanship has been outstanding and his attention to detail second to none. Tomasz always took the time to explain decisions that had been made, double checking what we wanted before proceeding. We felt totally confident leaving him to carry out the work as planned and he communicated very efficiently with the concierges in our building. I would recommend Tomasz without hesitation for a thoroughly professional, high quality service.

This is the 2nd bathroom London Bath has installed for me. Excellent service as before, André did a superb design and installation by Michal was professional, efficient and very high quality. Given the environment and supply difficulties etc. The whole process was as smooth and efficient as one could hope for. Jason

London Bath Co were great - no hassle and very clean. They were meticulous and did a great job. The finish is excellent and they solved pre existing issues.

After searching far and wide for a company that would really do it all and also truly care about the project as if they were an owner themselves, we found London Bath Co. The whole process was super smooth, professional, and reassuring throughout. After having done the design consultation via Webex and gone back and forth a bit on different tile samples we agreed on a plan. We then left the country and handed over our keys to our 1 bed London flat knowing we were in safe hands. Despite being out of the country, Nisha and Emma were providing progress updates almost daily via email including pictures (this was our preference) and flagged important questions that needed our attention. They really cared that the bathroom be exactly according to our specs and wishes and genuinely went above and beyond to make that happen. Sigis, the installer or should I say artist, has the best workmanship I have seen with real attention to detail. For e.g. Sigis aligned tiles, put things together with the same care and thought he would as if he were installing this bathroom in his own house. You cannot wish or ask for more! Even now with the bathroom complete everyone on the team made sure that everything was exactly to our liking and there were a few things we wanted to change a bit and modify, and without any issues Sigis and his team were here within a few days and did everything. Trust me you will be extremely happy you went with London Bath Co.

I contacted the London Bath Company in April for a quotation for complete renewal of a thirty year old bathroom. Someone immediately came to measure up and in early May I had remote and then showroom consultations to discuss a design which faithfully reflected my preferences and in many ways surpassed them. I asked for work to be undertaken in the first three weeks of August and these dates were respected. The work was done by Yurii and his team, all of them craftsmen of the highest calibre, skilled, quick workers who were a pleasure to have in the house. The job was finished three days ahead of schedule and the result is breathtakingly good. Beautiful materials used throughout and Jonathan's good taste and keen eye for detail show throughout. The final cherry on the cake, Wioletta came on the Monday after installation to clean thoroughly not only the new bathroom but also the surrounding area. This is not the cheapest option but I think it was money very well spent and I appreciated the efficiency and integrity of all involved.

An excellent service. Nothing was too much trouble. Florin and the whole team were extremely attentive and professional. And the end result is of an extremely high quality.

We are delighted with the work done by London Bath Company on the complete refit of our family bathroom - Jonathan Middel produced a great 3D design and completely took our feedback on board to optimise the space and create our dream including walk-in shower. As a result we could totally visualise what to expect - a Covid safe showroom made it super easy to finalise our choices - lots of tile options were delivered to us to allow us to choose colours in situ (hence able to judge colours during day / evening) - Pawel was amazing at building the entire bathroom and coordinating the whole process with the electrician where necessary - always on time, friendly, hard working, checking with us when there were options, great attention to detail, craftmanship etc we just could not fault him - the entire team in the office was also always checking we were happy with the progress and we felt our project was very professionally managed throughout. Deliveries arrived on time, and the project was completely substantially on schedule (1 day behind which I think is amazing on any building project especially in old Victorian houses when things always turn up to address) In a nutshell we could not recommend a better firm to manage your bathroom refit.

The London Bath Company have just finished a complete refit of the bathroom of my small London flat. I couldn't be happier - the result is simply beautiful, despite challenges (a tiny space, imposing constraints on the design; hideous 1970s plumbing, which all had to come out; and an awkwardly placed boiler). The office team could not have been friendlier or more flexible; Jonathan did a fabulous design, and adapted it as we went along; and Tanko and his installers were lightning quick, inspired confidence, and finished everything to an amazingly high standard. LBC aren't cheap, but I wanted something top notch, with no fuss, and they delivered that well above my expectations, so I would say that they are good value (such a slick bathroom is a massive asset to the property) and would recommend them without hesitation. First class, all the way through.

After a lot of bathroom installer research I opted to use the London Bath Co because it offered a one stop shop for design and installation....and I wasn't disappointed. We already had a good idea of what we wanted the bathroom to look like and our designer Andre brought it to life via a very cool 3D online presentation following on from a zoom call. Our installer Tom was brilliant, clean, tidy, polite and hard working. The installation took slightly longer than anticipated but it was worth the wait and the LBC was in regular contact to check all was going to plan. The few snags were immediately resolved and I feel very comfortable knowing that there is a good warranty period to cover any unforeseen problems in the future. As other reviewers have said, it is not a cheap service but I believe you get what you pay for. I would definitely recommend the London Bath Co.

We have the most beautiful bathroom as a result of Jonathan's designs and Tanko's installation. LBC were great to deal with - and handled everything quickly and quietly - cleaned up after themselves and when we had a small snagging issue, came round the next day to fix it. I would highly recommend them. The work wasn't cheap, but their professionalism kept my (usually high) anxiety levels under control and the finish is excellent. I got exactly what I was after and my bathroom now feels like it belongs in a high-end hotel. From being two rather shabby rooms, my bathroom is the nicest room in the flat!