The London Bath Co

Our experience with London Bath Co was seamless from start to finish. Taking it from the top, first the team visited the house for measurements - they were courteous and insisted on wearing plastic shoe covers before entering so as to protct our floors. We quickly had a first meeting with Andre, the Design Director - Andre was lovely to work with, he was intuitive and showed good active listening when it came to taking on board what we wanted (he was also very patient with us through multiple changes to the design!) Sigis carried out the work, he was incredibly professional, timely, he protected all relevant areas of our house/stairs to protect them from damage and was discreet and helpful the entire way through the process. Karen emailed us every 2 days to keep us appraised of Sigis'work/where he was at in the process and was lovely to work with. They are not the cheapest outfit, but in the scheme of things - we have the bathroom we wanted, done in record time, with no mess, no fuss and a level of professional courtesy and reliability we haven't experienced before with other trade businesses (and at every point of the value chain). A huge plus is that they do 'everything' - removal of the pre-existing bathroom, electricals, plumbing, flooring etc. so no faffing around with multiple vendors. We are now considering them for our kitchen & bedrooms!

We had a lovely experience with The London Bath Co. who installed our new master bathroom. They were very professional throughout and our experience was stress free as they took care of everything from start to finish. The end result is a stunning luxury bathroom which is designed to our specific requirements. Nasser was our designer and from our initial design consultation we were impressed with his various design ideas, many of which we had not thought of and he was patient throughout as we tweaked the design a number of times to get to something which was perfect for us. Our installer Tomasz did an amazing job and the quality of his workmanship and finish is exceptional. He prided himself on keeping the house clean and tidy and carried out additional unforeseen work without any issue. Jamie, our Project Manager kept in regular contact throughout the process and quickly dealt with any issues as they arose. Overall we are happy that we used The London Bath Co. and would not hesitate to use them again in the future.

The London Bath Company did an excellent job on the master bathroom at my son’s residence. We had used them for bathroom and kitchen renovations at our own flat before. Egis, the installer, worked solo but completed the project on time and according to budget. This included some unexpected extra work on vent piping and fireproofing of some walls at the request of building management. We agreed extra charges with TLBCO which were reasonable but importantly this did not impact the overall project time. Egis is a pleasant, extremely hardworking professional who pays attention to detail. He also managed to contain most of the dirt and dust within the confines of the bathroom and the impact on the surrounding area was minimal. The final product, done exactly to design, is lovely. The bathroom is now modern and functional. There were no snag items to address at the end which is a testament to Egis’s dedication to delivering a first class product. TLBCO are a pleasure to deal with from design by Andre to project management by Jamie (regular updates with pictures) to post-work cleaning by Wioletta. They also helped with providing information to the building management company to obtain the necessary licence for works. Overall, an excellent company to deal with and my son was very happy with the completed project.

We had a great experience with The London Bath Company and are very pleased with the result. They completely replaced our old bathroom with only the ceiling, walls and door remaining. The design was thoughtful and resulting work carried out to a high standard. The installation was carried out very efficiently, cleanly and to budget, with the team proving very reliable, adaptable and able to overcome the inevitable minor problems and complications they encountered without trouble. The team was very responsive to changes and additions to the inital schedule of works, and we have had no problems in the months following the work and would recommend them to friends.

We used The London Bath Company to refurbish two bathrooms sequentially in our Westminster flat. The whole experience has been first rate, from the design meetings with Andre, through to the installation process and the final finishing touches. Florian and his team of fitters have done an exceptional job and we are really pleased with the results. Andre worked hard to keep to our budget, but still delivered luxurious bathrooms with high quality fittings and underfloor heating. There was an issue with the tiles for one bathroom (they didn’t look as we had expected) and this was quickly resolved with Andre suggesting two alternatives, sourcing our preferred choice quickly and arranging them to be ordered and delivered promptly so that we didn’t lose any time. Florian and his team worked cleanly, arriving promptly at 8am every morning and even finished two weeks ahead of schedule. Throughout the process, the communication was excellent and the whole team worked together to iron out the inevitable issues that arise in refurbishment projects. We would definitely recommend The London Bath Company without any hesitation.

Our bathroom renovation was completed in a very professional way from start to finish. Nasser’s design met our needs perfectly. Communication with Jamie our project manager was excellent. Tomas and Pavel were pleasant and considerate whilst installing our new bathroom. Everything from the old bathroom was cleared away at the end and Wioletta arrived to give a thorough clean to our new one.

Second time using London Bath Co, really happy with all of the work carried out. Very easy deign process, communication and finished to a really high standard. Thank you to Nasser and Tomasz.

The fact that The London Bath Co offers a service from design through to build was the principal reason we refurbed our bathroom with them. Their examples of previous builds gave us the confidence they could certainly create what we were looking for. Working with their designer, Nasser, the process was reassuring / exciting as he walked us through layout designs, materials and options. We had a good idea of likes and dislikes before starting this process and it was certainly a positive collaborative journey to design sign off. The build itself was remarkably stress free and most importantly the craftsmanship, excellent. People turned up when they said they would and did the work they said they'd do. No juggling, no frustrations. Finally, it's really impressive to see such skills and attention to detail by Yurii and a team that obviously cares. Any issues were sorted proactively and without fuss by both Yurii and their project manager, Jamie. Considering the project was significant we're delighted with the end result and the bathroom totally fulfils the brief.

We were looking for a totally stress free, project managed renovation of our shower room. From having London based show rooms, free design consultation, no waiting times to them handling all deliveries/quality management, high quality fittings and excellent craftmanship, they delivered it all. We barely noticed them working for the 3 weeks they were with us and they left it cleaner than they found it! If you are willing to spend a little more, they certainly deliver to the highest of expectations. It is expensive, thus the value score, but you certainly get what you pay for, which is very high quality.

I had a new bathroom and guest loo installed which included moving walls to re shape the footprint. The available space was very small making it a challenge to design against my stringent criteria. Andre, the designer listened very carefully to my requirements and added thoughts and ideas, may of which I adopted. The result is magnificent and much admired by those who have seen it ( including contractors doig other work in the property). What makes TLBC exceptional is the team they employ. Led by the excellent Yurii, they offer a one stop shop service which means anything to do with the installation is their responsibility and they take that very seriously. Jamie, co-ordinating, was in regular contact to ensure that I was happy and did not close the project until I had used the bathroom for some weeks to ensure there was no 'snagging'. Any little adjustments were dealt with quickly and efficiently and with great courtesy. I cannot recommend these professionals highly enough.

We trusted the London Bathroom company with our new master bathroom, from design to execution. Design with Valeriya was very enjoyable, she made great suggestions and was very helpful. Yurii was our project manager - great job and super communications skills. We are very happy with the end results - note that this is a premium company so you pay the price for it...

From my first meeting with The London Bath Co. to discuss a bathroom re-design, to the final installation and clean, the experience and finished result has been excellent. Andre created a beautiful design that met all my requirements and budget. However the skill is then ensuring that the finished product looks exactly like the pictures and that is where Eigis (who completed the full installation) excelled. The quality of finish, care and pride that Eigis took in transforming our bathroom was the best workmanship I have seen. He was extremely quiet and respected our neighbours, incredibly tidy and left the site immaculate. I am so delighted that we had Eigis manage our installation and would highly recommend him. It was a pleasure to have him work in our home.

The London Bath Co did complete refurbishments of my bathroom and my ensuite. The results are just what I wanted and have been widely admired. Everyone I spoke to at TLBC was patient, helpful, friendly and professional: Nasser, the designer, responded with good humour to my tweaks. There was no problem when I chose wall tiles from a different supplier and very fortunately Nasser obtained samples which enabled me to make the right choice of flooring. He told me the quantities I had to order, and even spoke to the company to make sure they could store them until my project start date. Jamie, in the office, kept me informed at all times. Florin, the site manager, went out of his way to be helpful and to alleviate my anxiety, and his team were extremely hard working. The inevitable kinks were handled with no fuss and I was involved in the decision-making at every stage. They made an effort to keep mess to a minimum, covered all the floor services and made sure I had access to my wardrobe despite the mountain of tools in my bedroom (I was fortunate to be able to move into the spare room temporarily), and they cleaned up at the end of each day. The process was as fast, efficient and as stress-free as possible. I would have no hesitation in recommending The London Bath Co.

A full design and build solution for a bathroom in our house. The design work was innovative and sensitive blending to existing architectural features. The work was quoted. The amount paid was as quoted. Completed to agreed timeline and budget. The build was managed well and they take great pride in their work. The tiling work was exceptionally good. Full service and solution delivered. Good team work between all of them - helpful and a desire to get the best results for us. We had some issues with our old plumbing system but they worked through and rectified it quickly and professionally. We asked them to to an upgrade on soe plumbing areas. Peace of mind full solution.

The service received by the London Bath Co was second to none. Right from the design with Andre, though the project management with Jamie and the fit with Michal. I couldn’t have asked for anything more. Everyone was incredibly helpful, attentive and on hand to provide advice. While they are not the cheapest they are worth every penny and I would use them again immediately if I had another need. First class outfit.

Needed a complete refurbishment of our main bathroom, including fitting a new boiler in a new location. Steve had a relatively small space to work with, but created a lovely design, incorporating all our needs. Initial problems with appropriate tiles were rapidly resolved, with aesthetic and practical solutions being found. Tomasz, our installer was excellent from day one, despite encountering major challenges almost immediately. Significant additional work was required, and solutions quickly identified, albeit at additional cost. Because of this, the project took twice as long as expected. However, throughout the installation, Tomasz was extremely professional, hard-working, efficient and courteous, even though the project was much more onerous than expected. Throughout, all the team at London Bath Co. were helpful and supportive. The final outcome is stunning to look at, and a pleasure to use. We look forward to many years enjoying it.

We recently bought a old cottage in London which needed quite a lot of work done, many quirky spaces and no straight walls nor ceiling heights. Therefore we decided to got to professionals to help us design the space. I never in a million years thought that our quirky little bathroom could turn out so incredible! Nasser went above and beyond the meet the brief: fitting all the appliances, making it look nice and in keep with the victorian heritage of the house, and even making it super luxurious whilst being highly functional (not a easy job!). Yuri and his team were super quick at work and gave every detail a professional and nice finish and James kept us well informed throughout the process. Even if they were a bit more expensive than other providers, it turned out to be the most seamless, beautiful and well done space of the entire house. They even sent in a cleaner in the end so the space was 100p ready to use when they departed with it. We are so happy with it all and couldn't recommend more!

The London Bath Co (TLB) have just renovated our master bathroom. We are extremely happy with the result. No doubt a huge amount of complex organisation was required behind the scenes, but we experienced minimal disruption and everything was very smooth. There were no surprises, everything was done on time and to budget and with minimal stress. More details: Many thanks to TLB for the exceptional work you and your team have done on our bathroom renovation. The final result exceeds our expectations. The bathroom is airy and elegant, all fittings are very comfortable , and the cleverly designed storage keeps everything neatly hidden away. We were impressed with how well-informed Karen Herbert (the Project manager) kept us throughout each stage of the project. The professional skill and cleanliness of the installation team (Sigis lead & Victor assisting) was outstanding. The whole experience from the design (by Andre) to the final clean (by Wioletta) and final handover was very smooth. Also, thank you to TLB for completing the project in just 3 weeks - we had a tight deadline with family visiting- the speedy completion is very much appreciated. Please extend our thanks to everyone involved in making this project such a success. We will certainly be coming back to TLB in a year or two when we need to renovate our other bathroom.

We are very pleased with our new bathroom from London Bath Co. We had our bath removed to install a walk-in shower and the design provided for a much better use of the available space. The quality of the workmanship was superb, Viktor is a true craftsman, and the project came in on time and on budget. We would have no hesitation in recommending London Bath Co.

We recently used The London Bath Co to design and transform our bathroom and have been thoroughly impressed throughout the process from design to completion. Andre took such time and care to create exactly the design we wanted, with real flair and attention to detail. Florin and his team realised that perfectly, with true craftsmanship and professionalism - they were faultlessly reliable, courteous and delivered a flawless finish. Karen was so helpful and diligent in ensuring everything was completed perfectly. We couldn’t be more pleased and would highly recommend them.

The London Bath Co were amazing from start to finish. We thoroughly enjoyed our discussions and bathroom design meetings with Andre. We met in person 3 times at the office in St John's wood. Andre was patient and very helpful in bringing together ideas. The attention to detail and input from Andre (beside the 3D mock-up software) really helped us visualise our dream bathroom. We knew from the beginning that we were in safe hands, the 3 year guarantee was the cherry on the top - a brilliant unique selling point which made us feel confident that London Bath Co took pride in their materials and installation. Jamie handled the communications throughout the project and was always very clear and prompt. At no point did we feel uncomfortable or worried. The strong communication throughout the project really added to the peace of mind. Sigis fit our bathroom and the operation was a slick and tidy. Sigis is clearly very skilled. Tom finished off the paint, the concrete textured finish looks brilliant. Sigis and Tom (and the rest of the team) clearly take pride in their work and we could not be happier with the result. A brilliant bathroom delivered by an outstanding team - very happy customers!

We are thrilled with our newly renovated kitchen, bathroom and cloakroom and would highly recommend The London Bath Co. The designer Nasser was speedy, thorough, responsive with great attention to detail. Yurri the installer completed the job to a brilliant standard and Jamie kept us updated on progress and communicated throughout the project. The team were professional and reliable and left our space clean and in excellent order. Well done to the team.

I recently had my bathroom remodeled by London Bath Co, and the entire experience was outstanding from start to finish. I had very high expectations, and I can confidently say that the final product far exceeded them in every way. A huge shoutout to Andre, who came up with the incredible design. His creativity and keen attention to detail brought my vision to life in a way I couldn’t have imagined. Tom, who handled the installation, showcased incredible craftsmanship—every element was installed with precision and care, making the bathroom look flawless. And I can’t forget Karen, the project manager, who was fantastic at keeping me informed throughout the entire process. She provided timely updates and made sure everything stayed on track, meeting key milestones with ease. The quality of the work is exceptional, and the team’s professionalism, communication, and dedication to excellence made the entire remodel process seamless and stress-free. If you’re looking for a company that delivers superb results and values top-notch craftsmanship, I wholeheartedly recommend London Bath Co. Thank you, Andre, Tom, Karen, and the rest of the team, for transforming my bathroom into a beautiful space that exceeded my every expectation!!

We asked The London Bath Co to design and fit a new bathroom and toilet in our apartment on the South Bank. As it’s a converted industrial building we went for the urban industrial look. The team prepared a great design, practical and great to look at. Lots of light, and addressed the limited light we have in the bathroom as it has no windows. The fitting was really smooth, the supplies were all organised for us, it ran to time, and budget. When we needed some extras (we needed to replace the doors to the rooms for example) it was done smoothly, cost effectively, and to a great standard. The whole LBC team were super to work with, and we are delighted with what they have done. Very highly recommend, especially if you are in Central London and know how much complexity that can add to getting a smooth job done.

I've been really pleased with my experience at The London Bath Co. The design process was really simple - I had a few ideas already so sent my brief through to Andre the designer and booked my first design consult. When I got into the showroom, he'd already worked up a design that was almost exactly what I was after. We discussed about different materials, fittings & finishes and post the consult made a few more changes via email. Andre was always super efficient at coming back with new options or answering my questions and I soon had a plan that I was happy to proceed with. I was lucky enough that they could fit me in quite quickly so after someone came to check the measurements, Tom the builder was sent over to discuss the project and it started a couple of weeks later while I was away for work. Tom was a pleasure to talk to and he & his team did a great job at not only completing the job to a high quality but also on clearing up the house before my return. I was kept in the loop of how things were progressing and a few weeks after I returned, he also came back to finish off a few small things that hadn't been possible at the time. Every time I interacted with anyone in the team they were helpful, supportive and easy to work with. Karen in customer service has been exemplary in answering all my questions and guiding me in the right way as I made decisions. I'm so happy with the final product and its made the space feel so much bigger as well. Recommend!