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The New Forest Locksmith

4.9

28 Reviews

Opening Hours
Today - 08:00–17:00
  • Monday 08:00–17:00
  • Tuesday 08:00–17:00
  • Wednesday 08:00–17:00
  • Thursday 08:00–17:00
  • Friday 08:00–17:00
  • Saturday - Closed
  • Sunday - Closed
See customer reviews & leave a review

About

Qualified Master Locksmith and Approved Company of the Master Locksmiths Association.

The New Forest Locksmith Ltd is a family run business with the focus firmly on ensuring your security and peace of mind are respected at all times. It's incredibly important to us that you trust us and are confident in our abilities to carry out the work, from the first phone call, through to completion and support after the work is complete.

As an Approved Company of the Master Locksmiths Association, we are DBS checked, examined and inspected by the MLA before being accredited and recommended. Both Which? and the MLA provide routes of complaint to any client who, in the unlikely event, may not be satisfied with the level of service they have received from me.

We can provide advice on all aspects of security and specialise in alarms, safes and one-key lock suites, giving you one key for your home. We can also service and fix failed doors and of course provide a lockout service. We would love to be able to help.

What we do

  • Locksmiths

    • Comprehensive locksmith service
    • Emergency locksmith service
    • Masterkeyed systems
    • Safes
    • UPVC lock specialists

  • Alarm and security equipment installers

    • Alarm installation
    • Safe Installation

  • More Services

    • electronic smart locking
    • electronic locks
    • intruder alarms

My work

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

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100% of the reviews we publish have been through our stringent moderation process.

4.9
28 reviews
Customer Service
5.0
Quality
5.0
Value
4.8
Recommended

Recommended

by 100% of customers
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Stand out Service
Customer Service
Quality
Value
I don't regularly write reviews but the quality of service and standard of work carried out by them deserves a special mention. Having recently moved into our new home we required new and additional locks on both the back and front of the house. I researched and found The New Forest locksmith who had a full set of qualifications. They promptly made an appointment to carry out a survey in which he was very approachable and came up with a schedule of work and the price by the end of the meeting which was agreed along with the fitting date. The day before returning to carry out the work he contacted me by text to check all was in order and remind me of the time he would be arriving. He carried out the work to a very high standard and left everything clean and tidy as he proceeded. Before leaving everything that had been fitted was fully explained. Perfect Transaction, thank you.
Paul in Dorset Posted on 16/12/2021 , work completed 15/12/2021
Recommended
The trader replied (on 16/12/2021)
Thanks . What a superb and detailed review. It was a genuine pleasure to meet you and to be able to help and I'm always available to chat about further security questions of course. All the best in your new home. Alex
Door lock repairs
Customer Service
Quality
Value
I've used Alex 3 times now and his work is always of the highest quality. On this occasion, unprompted by myself, he also double-checked the repairs he did at his previous visit to make sure everything was still OK (which it was). Service is always prompt, very efficient and professional. I thoroughly recommend this company
Gary in Dorset Posted on 07/12/2021 , work completed 07/12/2021
Recommended
Endorsement Reference
Customer Service
Quality
Value
After new extension works had been completed we had just learn to live with the sub-standard locks/handles that had been fitted on our bespoke doors. It just got to the point when I wanted someone local with more experience to provide their assessment and remedy. Alex responded promptly and organised a visit. He arrived as scheduled and knew exactly what was wrong, why and how to fix it. Alex was on a tight schedule but even took a look at another door and sorted that. Alex is extremely personable, professional, reliable and goes beyond what was expected of him to keep you happy. Highly recommended.
Which? Trusted Traders Consumer Posted on 18/11/2021 , work completed 13/10/2021
Recommended
The trader replied (on 24/11/2021)
Thank you for the review. I often come across problems which have not been solved by the original installers and so it was great to find a solution. Anything else you need, please get in touch of course.
Endorsement Reference
Customer Service
Quality
Value
I was recommended this trader. I am renting out my mums old bungalow, the front door has never really worked/locked well. This locksmith came out to me within 24hrs, he removed the whole locking mechanism and then put it right and put it all back again, so now I have a good door that works again as it should. This trader was very good, quick, nothing was too hard, you could tell he didn't want to be beaten by our old door! I would highly recommend him. Thank you.
Which? Trusted Traders Consumer Posted on 18/11/2021 , work completed 04/10/2021
Recommended
Endorsement Reference
Customer Service
Quality
Value
I employed this trader after our third son recommended him as an expert in his field and a thoroughly reliable locksmith.
Which? Trusted Traders Consumer Posted on 18/11/2021 , work completed 05/10/2021
Recommended
The trader replied (on 24/11/2021)
Thank you for the kind words. I certainly try to do the best I can! :)
Endorsement Reference
Customer Service
Quality
Value
The locksmith opened and repaired a small personal safe
Which? Trusted Traders Consumer Posted on 18/11/2021 , work completed 07/10/2021
Recommended
Endorsement Reference
Customer Service
Quality
Value
I have had a much more secure lock installed by Alex ?The New Forest Locksmith?, He arrived on time, installed and tested my new lock, and instructed me on how to use it properly. I have paid, received the invoice, and am very happy with the service I got. I have no hesitation in recommending Alex to anybody else who needs a fully qualified Locksmith.
Which? Trusted Traders Consumer Posted on 18/11/2021 , work completed 11/10/2021
Recommended
The trader replied (on 24/11/2021)
Thank you for the review and for recommending me to others. It was a pleasure to be able to help.
Endorsement Reference
Customer Service
Quality
Value
Alex replaced a old front door lock on the Stanpit Village Hall. The completed work is excellent and the trustees are very happy with the work and the price charged. We would definitely use Alex again and would highly recommend him to others.
Which? Trusted Traders Consumer Posted on 18/11/2021 , work completed 11/10/2021
Recommended
The trader replied (on 24/11/2021)
It was genuinely a pleasure to carry out this work. it was a shame we couldn't get the old lock working but sometimes they have just had their day! You know where I am should you require anything further. All the best. Alex
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Have a question?

029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.

Have a question?

029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.