Fantastic service
I felt I had to write a review as I've recently experienced such a fantastic service from The Oil Tank Company Ltd and wanted to share with others so they may benefit also. From the first point of contact I had with Caroline I realised I was dealing with a professional company and I was not mistaken. Simon visited the next day and provided a quotation which was acceptable and a date was booked. Come the day of replacing the existing tank, the only way to describe it is 'like a military exercise - done with precision'. The team arrived, everyone just got on with their jobs and just over an hour later the operation was complete. It's amazing how easy the professionals can make things look. A first class service provided by a first class team. Thanks to all involved - much appreciated.
Customer in Cambridgeshire
Posted on 12/04/2021
, work completed 07/04/2021
Recommended
Needed a tank installed quickly and found just the company to do it
Checked the oil in my 20 year old metal tank Monday and ordered for delivery later that week. Boiler and aga serviced next day and the engineer wrote "Urgent Tank replacement needed". Checked it out, could smell it before I got there, dripping oil out from one corner. I found the oil tank company listed locally, Caroline at the office organises a site visit by Simon and the next day we have a brand new plastic bunded tank installed, old tank taken away, transfer of oil to new tank and electronic gauge fitted. I genuinely thought we would have to wait over a week and that would have been acceptable. The lads who installed were thoroughly professional and helpful. I cannot recommend this company enough.
Customer in Northamptonshire
Posted on 26/02/2021
, work completed 25/02/2021
Recommended
Supply & Fit new oil tank - Excellent Service
Excellent service from start to finish we would highly recommend The Oil Tank Company Ltd. The quote for a new 1100 litre steel tank was very reasonable much less than we were quoted by another company. From the initial visit to quote to the final installation all the staff have been very friendly and professional. What a pleasure to deal with such a brilliant company with such an excellent customer service. Thank you Julius & Tracey
Customer in Lincolnshire
Posted on 15/10/2020
, work completed 15/10/2020
Recommended
High quality work and high quality service
When your oil tank needs replacing, you need to find a company who are going to respond quickly and efficiently. Thanks to a recommendation from our oil supplier, we contacted The Oil Tank Company. They visited immediately, sent a quote out the next day, and came and completed the job the following day. We dealt with an advisor called Simon. He gave us full peace of mind and was extremely helpful and knowledgeable. The guys who fitted the new tank were brilliant. Polite and nothing was too much trouble. I can't speak highly enough of this organisation.
Customer in Leicestershire
Posted on 08/09/2020
, work completed 03/09/2020
Recommended
Installation Guys Great - The Manager Dreadful
The guys who carried out the installation of my new oil tank were really great and did a good job. But there was a problem at the end as my boiler would not fire (it was a new boiler and had been working fine before it was turned off for the installation). The Manager tried to fob me off - suggesting it was just serendipity (what?) and said it was a boiler problem so nothing to do with him. I was flabbergasted. But luckily one of the installation guys persevered (despite being told by Manager to leave the site) and he found an air bubble in the boiler feed and fixed it. So 5 stars for him, and 0 stars for the Manager. Throughout this job communication with him was poor, not replying to emails and not confirming when to expect installers etc. Not impressed.
Customer in Lincolnshire
Posted on 07/08/2020
, work completed 06/08/2020
Excellent job of supplying and repositioning my oil tank
I contracted the Oil Tank Company Ltd to supply and install a new oil tank, and reposition the tank to a completely new location on my property. From initial contact right through to completion of the work, the company was great to work with. All communication was timely and accurate, the advice given was really helpful, the quotation was very reasonable and there were no hidden costs added. When the work was carried out everything was completed professionally, efficiently and exactly as promised in the quotation. If you ever need to replace an oil tank, I would totally recommend this company.
Customer in Northamptonshire
Posted on 22/07/2020
, work completed 22/07/2020
Recommended
Really good professional outfit. Good price and value for money.
I had several quotes for a new tank. I always get several. It gives me a ball park figure to work round and I can see under pricing, over pricing and compare the operating practices. The Oil tank company come out best in the balance of my criteria and from the start I was confident that they would supply a good service. My calls or messages were answered promptly (thanks Caroline!) The site survey was conducted in professional and knowledgeable way (some firms did a survey from description only) Pricing was accurate and acceptable. The crew that attended were presentable. Well equipped. Well supervised and super efficient. The team were clearly very experienced, knew their trade and were very professional. They had all the correct tools including a Hiab to lift the oil tank out and the new one in which the other companies couldn't supply. (The other companies wanted me to dismantle a boundary fence.) The job was completed speedily with no inconvenience to me and they left the site immaculately clean. The team gave me a very complete hand over and instructions on the maintenance and management of the new tank. Highly recommend this company!
Customer
Posted on 22/10/2019
, work completed 17/10/2019
Recommended
Excellent Professional Service
At Simon's first visit it became obvious that our existing tank and it's situation were very wrong. We received excellent and qualified advice from him as to how to remedy the situation. The work was then executed promptly and to a high standard by Simon and his courteous and friendly staff. Highly recommended company.
John Wilcock
Posted on 25/06/2019
, work completed 18/06/2019
Recommended
Very satisfied
The Oil Tank Company were a pleasure to deal with. From the initial survey to the completed installation of a new tank took less than a fortnight in spite of there being a Bank Holiday in that period. On the day of installation they phoned ahead to say they would be a bit late arriving due to traffic problems and that was much appreciated. I was apprehensive about the amount of disruption that the need for a new tank would cause....but there was none. Definitely a company I would recommend without hesitation.
Customer in Lincolnshire
Posted on 25/06/2019
, work completed 10/05/2019
Recommended
Fantastic service!
Fitted a new tank & removed water from oil, all within 24 hours of Simon's visit. Engineer's were professional & polite, & left the area clean, neat & tidy. Would highly recommend this company. Chris 19-10-18
Labrador225
Posted on 19/10/2018
, work completed 19/10/2018
Recommended
very good.
Fitted new oil tank within one day of discovering leak - very professional and good rate.
Andrew, Leicestershire
Posted on 02/05/2015
, work completed 02/05/2015
Recommended
Excellent services smart to finish
Replaced existing titan plastic tank with new bounded steel tank. Plastic tank was second tank to fail in 12 years. Replacement carried out in a very efficient and professional manner from quotation to fitting. Site work finished in under 2 hours, site left clean and tidy by friendly and helpful installers.
Robert, Cambridgeshire
Posted on 12/02/2015
, work completed 12/02/2015
Recommended
New oil tank installed
First class service - Reported (Sat) 7 Feb. Survey (Sun) 8 Feb. Base (Mon) 9 Feb. Fitted (Wed) 11 Feb. Friendly, efficient service throughout. I would recommend this firm to anyone.
John, Leicestershire
Posted on 11/02/2015
, work completed 11/02/2015
Recommended
Prompt & professional.
The oil tank was replaced within 24 hours by a very polite & professional team. No mess & spillage. Great job.
Dianne, Cambridgeshire
Posted on 06/01/2015
, work completed 06/01/2015
Recommended
At last a company you can trust
Well advised. Excellent pre/post service. Professional installation. Clean & tidy. Well mannered & helpful installation team.
Antonio, Lincolnshire
Posted on 19/11/2014
, work completed 19/11/2014
Recommended
A good job
Helpful and very efficient.
Chris, Cambridgeshire
Posted on 09/11/2014
, work completed 09/11/2014
Recommended
Professional and great job
Very efficient installation and removal of old tanks. Cleaned area post installation. Very professional and polite.
Neil, Lincolnshire
Posted on 03/11/2014
, work completed 03/11/2014
Recommended
Excellent
Reliable and did excellent job.
Philip, Lincolnshire
Posted on 14/10/2014
, work completed 14/10/2014
Recommended
Prompt & professional
Excellent job. Very efficient replacement of leaking tank. Very helpful lads who undertook the work
Patricia, North Yorkshire
Posted on 25/09/2014
, work completed 25/09/2014
Recommended