The Original Bathroom Company Limited

We are extremely pleased with our new downstairs WC purchased from The Original Bathroom Company and installed by Bespoke Bathroom Installs. Rob from the Bathroom Company provided a very friendly, constructive and knowledgeable design service, successfully fulfilling our specification. Chris and Richard from Bespoke Bathroom Installs were also very friendly and approachable, taking great care to protect surrounding carpets etc before commencing. They provided speedy, high quality workmanship; helped with positioning of mirrors and accessories and offered useful aftercare advice. Goods delivery and installation were on time and to plan. An extremely professional service was given and we would like to thank you all for doing a brilliant job - we love it.

We recently decided to undertake a complete renovation of our small shower room, which includes a toilet and hand basin. Rob from The Original Bathroom Company and Rick and Chris from Bespoke Bathroom Installs (BBI) carried out a survey and provided details of costings for the job based on our choice of fittings etc. The comprehensive array of units, tiles and bathroom accessories available at the Longton Showroom made decisions easy, with the help and guidance provided by Rob. Scheduling for the work was arranged with a 10-day timescale for completion. All aspects of the work undertaken, mainly by Mark from BBI, was outstanding, with minimal disruption, given the extent of the renovation. He worked extremely hard, was always on time and cleaned up at the end of each day. The quality of workmanship and fittings is excellent and the job was completed on time and on budget. We were visited by Rob after completion to make sure we were happy with the result and finish. We can't speak too highly of their efficiency. Full marks and no hesitation in an excellent recommendation.

I wanted to update my en-suite, main bathroom and cloakroom with modern fittings. Each room needed a full strip out: walls, ceiling, flooring, plumbing, electrics. I did visit 2 other bathroom suppliers, but from the moment I met Rob at The OBC, I knew this was who I trusted to do it all. We spent hours looking at options in the showroom ...colours, fixtures & fittings. Rob is a very rare open and honest salesman - and an expert in his field. At my house, fitters Chris and Ricky were simply brilliant. Clean, tidy, good company and highly skilled in their craftsmanship. Their attention to detail was impeccable. I had seen The OBC's work before with others and at my house, it was everything I had hoped for... and some. I highly recommend this Company for the whole journey - measuring, design, choice, fitting and after-sales...the one-stop shop for quality. My sincere thanks to all for what you did.

We asked Original Bathroom Company (OBC) to completely refurbish both our en-suite shower room and our family bathroom. We visited their showroom and booked an appointment with Rob. While there we discussed our ideas with Rob who made many useful suggestions for us to consider. We looked at fixtures and fittings taking home catalogues to help with our choices. Rob made an appointment to visit our home to survey and measure the rooms. He brought with him Howard who is the installations manager at APG who OBC use for much of their work. Between them they worked out a rough plan of what would be involved. They both seemed extremely knowledgeable and understood our needs. When the day came, the APG fitters, Rick and Carl, arrived promptly and set to work. They completed the work in the two weeks allotted and throughout we were impressed by the quality of the work and their skills and expertise. They were also great chaps to have around. We have been impressed by attention to detail and professional knowledge. Whether it be the quality of the flooring, solutions to plumbing problems, laying of tiles or whatever, we found the result to be perfect. We are delighted with the result and have found no problems whatsoever. Rob made several visits to see how work was progressing and made a final visit to ensure we were perfectly satisfied. So we can thoroughly recommend this firm.

My new kitchen was completed very satisfactorily. From the showroom to fitting, quality professional work. Good helpful advice. I have no hesitation in recommending.

TOBC completely redesigned our tiny, grotty bathroom (1.2m x 1.2m), having listened to all our issues (poor layout, poor ventilation) and our hopes (durable, more usable space, more storage, better ventilation etc.) & advised on where best to focus our budget . She was the only bathroom designer brave enough to suggest completely re configuring the bathroom, which meant drilling a new waste through foot thick random stone walls. Other designers had all suggested very little change as they seemed unwilling to countenance moving the toilet waste pipe. She was amazingly patient, did a lot of research on products that would fit the limited space (every mm counts) and different shades and finishes of grey! She suggested things we had never thought of (tap shapes that reflect the sink and toilet profiles), matte uPVC ceiling that made such a difference to the finished design & ordered in extra tiles for future spares when she discovered that they were no longer being imported. She was also able to fit in our indulgence - a 1.2m wall cabinet. The home visit in advance of design with APG worked well as any technical queries could be addressed on the spot. The Original Bathroom Company were amazingly helpful, good at explaining stuff, good communication re.start & payment dates, storage requirements at home for delivery of materials. Completed on time and on budget - all in all a great result. We are going back to TOBC for a kitchen redesign on the strength of this positive experience.