Flat roof repair - excellent work and great company
Really happy with the flat roof repairs. Ryen and Harry were brilliant start to finish. Very clear communication and even though the end cost was higher due to builder error, Ryen explained everything and the best course of action. Harry and the team carried the work out quickly and were very neat and tidy. Very happy with the work - thanks Rupal
Customer in Greater London
Posted on 22/12/2025
(Reviewer did not use service)
Recommended
Flat roof repair - Great company and great work!
Huge thanks to Ryen, Harry and the team for resolving our flat roof leak. After years of worsening issues and mixed advice from other companies, we were losing hope. From the first visit, Ryen provided a clear plan and explained potential challenges, which gave us confidence. The team’s professionalism and patience in answering all my questions, even sharing photos was outstanding. The roof now looks fantastic, and the repairs inside have made a real difference. Choosing a company based on reviews can feel risky, but I’m thrilled with the quality of work delivered. Thanks
Customer in Greater London
Posted on 17/12/2025
, work completed 10/12/2025
Recommended
Exceptional Service and Craftsmanship – Highly Recommend for a Full Roof Replacement!
Here's a recommended review for The Original Roofing Company for roofing needs in the Coulsdon area. A recent pitched roof replacement resulted in an outstanding experience. From the initial detailed quote to the final inspection, the team was professional, transparent, and incredibly efficient. Every step of the process was clearly explained, including the materials used and the projected timeline, providing complete peace of mind. The workmanship is top-quality. The crew arrived on time and worked diligently to complete the project within the agreed timeframe. They were always polite, respectful of the property, and ensured the site was thoroughly cleaned and tidy at the end of each day, including using a magnet to pick up stray nails. The final result is excellent and has improved the warmth of the home. The company delivered exactly what was promised, without hidden costs or surprises. Communication throughout the project was excellent, with photo and video updates provided at various stages. The new roof is satisfactory, and the company would be recommended to friends and neighbors.
Customer in Greater London
Posted on 29/11/2025
, work completed 09/11/2025
Recommended
Replacement flat roof
Was really impressed with the overall services Chris had provided. No complaints on our side as expected going through Which. Would like to thank Harry for keeping the driveway so neat & tidy each day with picture progress which was fascinating speeds.
Customer in Surrey
Posted on 06/11/2025
, work completed 06/11/2025
Recommended
Great repairs
I contacted Chris at the original roofing company to come and take a look/give me a price on some repairs I needed on my main roof and flat roof. After sending me a very detailed quote outlining the possible issues, I decided to go ahead with Chris and he’s team, I am thrilled with the works carried out and have already reccomended them to family and friends. Thanks again
Customer in Surrey
Posted on 19/09/2025
, work completed 18/09/2025
Recommended
New Roof
We were very curious about choosing a tradesmen until Chris came round & put us at ease, we understood that price was not the cheapest but well worth the money considering how professional the team was. Would also like to point out Louis kept the site extremely clean. The works carried out have been completed to the highest standards with pictures & videos throughout keeping us informed stage by stage.
Customer in Surrey
Posted on 21/08/2025
, work completed 21/08/2025
Recommended
New flat roof
We can highly recommend Ryen and his team. Very hard working. We were kept up to date with our new flat roof as the work went on with photographs. It was completed to an extremely professional finish. Totally reliable roofing company.
Customer in Greater London
Posted on 31/07/2025
, work completed 30/07/2025
Recommended
Exterior house rendering and painting
The company recently completed the rendering and painting of our house exterior on our end of terrace property. Ryen and Chris were very detailed in their quotation and followed this through to the finish. They were excellent workers under difficult heatwave weather conditions. We would have no hesitation in recommending them.
Customer in Greater London
Posted on 19/07/2025
, work completed 14/07/2025
Recommended
Roof and Gutter Repair and Maintenance
I had the most positive experience from start to finish with the Original Roofing Company. They were called in to rectify some major issues with my roof which should have been fixed by a previous roofer who failed to complete the job properly. Ryen and Chris and their team were polite, transparent and prompt. I liked especially that they took the time to explain what work would be required and how they would execute it. I would highly recommend them.
Customer in Greater London
Posted on 14/06/2025
, work completed 13/06/2025
Recommended
Leaking flat roof
Had a old out-house with a felt roof on and it was leaking , someone I know recommended the Original Roofing Company and Ryen was rapid with his response and solution , he suggested to go with a fibreglass product and I couldn’t be more happier with the result , I would highly recommend
Customer in Greater London
Posted on 09/05/2025
, work completed 07/05/2025
Recommended
Good communication, prompt service, quality service
I initially contacted the Original Roofing Company to provide a report on the condition of a roof for a property sale. They were very responsive and were able to visit the next day as time was of the essence. They carried out a drone survey and looked at the internal structure. They provided their report promptly. We then decided to go ahead with the work- they were able to do the work to our timetable (ie. Soon) and arranged for scaffolding to go up. Ryen communicated well with photos and videos attached- on closer inspection further work was needed (the video made this clear). The main work was the renewal of a box gutter. Photos were sent during the work and we had telephone discussions to narrow down what was to be done. The roof was also cleaned of moss thoroughly and ridge tiles repointed. The original inspection fee was deducted from the final bill as we had proceeded with the work. The experience was made as smooth as it could be.
Customer in Greater London
Posted on 01/04/2025
, work completed 05/03/2025
Recommended
Top quality work !
This is the second time I have used the service of the original roofing company. I have found Chris, Ryen and their team to be very professional. When I called Chris out on both occasions to give me a quote on my roof. I was given a detailed quote which gave me advice on how I could improve on my property and get it up to building regulations. There was no pressure at any time for me to take the advice. It was always our choice . The workmanship is extremely high quality. I would without a doubt recommend the original roofing company. Ryen and their team are very professionally, polite , friendly knowledgeable and helpful. Chris and Ryen made be feel at ease throughout my roof project. They kept me up to date if there were any changes in the plan. I fully intend to use the original Roofing Company for any more work in the future.
Customer in Greater London
Posted on 29/03/2025
, work completed 15/03/2025
Recommended
Very professional and great work
Highly recommended, they are expert in their job and went extra mile to ensure that we are satisfied with the job.
Customer in Greater London
Posted on 29/03/2025
, work completed 29/03/2025
Recommended
Roof Repairs & Maintenance, Façade Maintenance & Re-painting; Wall Repairs
I contacted The Original Roofing Company for a quote for roof vent tiles and Chris and Ryen organised a mutually convenient time to visit, inspect our roof, and sent a quote out promptly and efficiently. They were very patient with us whilst we added and removed other work to and from the quote and gave us time and detailed explanations on what was required, what it would look like and the guarantees associated with the work. Once agreed the work started very promptly (within days) and they use a very professional scaffolding company who were polite, quick, quiet and communicative. The roofers from the Original Roofing Company are not subcontracted; worked hard, diligently and professionally at all times and always had time to answer any questions. They worked tidily and cleared up after themselves every day. At the end of each day, Ryen would update me on the day's work with photos and video-explainers as required and always checked with me about any minor and/or major advisories that cropped up during their work. Ryen was always honest, fair, and transparent about pricing, what was and wasn't necessary, and anything that could not be completed to the required standard (we requested removal of previous spilt paint from brickwork which was not possible despite Ryen and his team's best efforts) was removed from the final invoice. I would highly recommend The Original Roofing Company and will use them for any future work as required.
Customer in Greater London
Posted on 13/03/2025
, work completed 03/03/2025
Recommended
Wouldn’t hesitate to recommend
The Original Roofing Company fixed my leaking flat roof - they were efficient, professional and reliable. They cleaned up brilliantly after the job, including my neighbour’s front yard. I wouldn’t hesitate to recommend this company.
Customer in Greater London
Posted on 05/02/2025
, work completed 01/02/2025
Recommended
Chimney removal and roof repair
All the staff involved were excellent. Once we agreed to the quote they came around to check access for the scaffolding and kept us informed at all times. The scaffolding crew and the roofers not only did an excellent job but kept us informed about what was happening at all times. Aftercare service was also excellent
Customer in Surrey
Posted on 09/12/2024
, work completed 25/11/2024
Recommended
Great work, professionally done, friendly, would recommend
The team changed my old gutters to uPVC and whilst they were up there cleaned my roof of morse and sealed up cracks that had emerged over the years. Very happy with their work and would recommend.
Customer in Greater London
Posted on 19/09/2024
, work completed 12/09/2024
Recommended
Great roofer highly recommended
Really happy with the work done by Chris and his team. We got a quote sorted quickly that we were happy with, Chris gave us a great run down of the issues and what needed sorting and was very knowledgeable. The lads worked really hard themselves. The roof looks great and the issues we had are sorted, and price was good. Would recommend to anyone.
Customer in Greater London
Posted on 09/04/2024
, work completed 01/03/2024
Recommended
The Original Roofing Organisation Ltd
We had our entire tiled roof, soffits, fascia and drain pipes replaced on our 3 bed semi-detached house, as well as new velux windows and insulation installed in our loft. We were very nervous about finding a roofing company that we could trust to undertake this large project. However, Ryen and his team really put us at ease. He explained the process and delivered from start to finish. They kept to the promised timescales and ensured we were updated throughout with regular pictures, videos and visits. They made helpful suggestions as they went (eg painting and finishing touches) but in an unpressurised manner. They promptly answered all of our questions throughout and after completion. They ensured the house was looked after and tidied up at the end. I couldn’t compliment their levels of communication and professionalism enough. What we anticipated to be a very stressful experience was anything but… and so straightforward! I would strongly recommend the Original Roofing Company if you are looking to do similar work.
Customer in Greater London
Posted on 06/11/2023
, work completed 21/03/2023
Recommended
Replace slipped roof tile
Having used Original Roofing before, I rang them when I had a slipped roof tile. Phone answered straight away and arranged for them to come following day. Replaced tile and checked rest of roof. Very efficient and friendly. Would certainly recommend them and will used them for future work.
Customer in Greater London
Posted on 21/04/2023
, work completed 21/04/2023
Recommended
Excellent, efficient service
I called The Original Roofing Company the same day I noticed one of the tiles had fallen from my roof. I had to leave a message on their answerphone but I did get a call back within an hour. None of the other firms I called bothered to reply. I explained the problem and after telling me the estimated price for the repair they agreed to attend the following day. It's difficult for trades to know an exact time they will arrive at a job and it's not easy for a client to juggle their routine, but I had no problem communicating with Chris at The Original Roofing Company and Ryen and his team arrived the following day as promised in the mid afternoon. Ryen could see where the damage had occurred, showed me the tile he was going to use as a replacement and explained why the tile had come loose in the recent high winds. The work was completed quickly - the tile replaced and sealed - and the job looked neat from the ground. 24 hours of panic about the potential damage was dispelled by a friendly, efficient team and competitive pricing. I'd have no hesitation in recommending them.
Gareth in Greater London
Posted on 19/04/2023
, work completed 18/04/2023
Recommended
New garage roof
Chris and his team replaced an old felt garage roof with new felt. Work was completed in the time allocated and all debris cleared away. The team worked hard and were polite and courteous. I would recommend this company.
Sandee in Greater London
Posted on 23/01/2023
, work completed 21/01/2023
Recommended
Roof Repairs
I have used this company twice to work on my roof, with the first time a very quick response to an emergency call out. Having recently purchased the property I was aware of a number of roof issues that needed attending to. The company very kindly reviewed the survey and advised on various options available to correct these. The issues included chimney stack & pot repairs, repointing valleys, repairing/replacing guttering and moss removal. The company was able to provide different solutions to resolve the issues, clearly outlining the costs, benefits and suitability for my requirements. At all times I have found the company to be professional, responsive, open and client focused. I am very pleased with the work that the team carried out, and I would not hesitate to use again.
Customer in Greater London
Posted on 10/12/2022
, work completed 02/11/2022
Recommended
Replace flat roof felting
Our flat garage roof felt needed replacing with new fibreglass layers. The work was completed as per the quote and completed ahead of time. This was a complicated task given the weather and finding other issues during the work. Chris, Ryen and team were excellent ensuring the work was completed to a high standard and making follow up visits to quality check their job after completion. A friendly and delightful team, and a great experience. I was very pleased with the result and would highly recommend this company. Thank you!
Customer in Greater London
Posted on 03/11/2022
, work completed 27/10/2022
Recommended
Chimney Leaks & Storm Damage
Ryen fixed leaks round my chimneys which a previous roofer had been unable to resolve. The damp patches disappeared from the bedroom walls for the first time in about 2 years, which was a great relief. He also visited promptly to repair storm damage, replacing a fallen ridge tile. When a local builder reported slipped and missing tiles on the roof, he came out to check and honestly told me there was nothing wrong.
Customer in Greater London
Posted on 07/10/2022
, work completed 21/02/2022
Recommended