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Endorsed by Which? Trusted Traders

The Original Roofing Company

Profile thumb roofinglogo
4.8

37 Reviews

Opening Hours
Today - 08:00–17:00
  • Monday 08:00–17:00
  • Tuesday 08:00–17:00
  • Wednesday 08:00–17:00
  • Thursday 08:00–17:00
  • Friday 08:00–17:00
  • Saturday 08:00–17:00
  • Sunday - Closed

About

With over 50 years of experience, our company offer roof repairs and new roofs to domestic and commercial customers throughout the South East of England.

If you require high performance felt or traditional slate tiling we will ensure you will only receive the highest level of workmanship.
We pride ourselves on our reliability, which is confirmed by the fact the vast majority of our work comes via recommendation, and repeat business.

Reasons for choosing our company:Over 50 years of experience Domestic and commercial work Fully insured, Reliable and honest service, Flexible hours. We offer photographic evidence of all damage before any work is commenced.
All work undertaken is guaranteed. We are also happy to undertake insurance work..

What we do

  • Roofers

    • Lead work
    • Flat roofing
  • Chimney builders, liners and specialists

  • More Services

    • loft extentions
    • dormers

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.8
37 reviews
Customer Service
4.8
Quality
4.9
Value
4.7
Sort by
Good work, polite and on time
Customer Service
Quality
Value
Chris and his team were really helpful. They worked quickly and were very responsive to any questions we had. We were happy with the end result.
Customer in Greater London Posted on 01/02/2021 , work completed 21/01/2021
Roof repair
Customer Service
Quality
Value
Very good timing, great service, we called they came next day & great advice to help solve leak while waiting.
Customer in Greater London Posted on 26/01/2021 , work completed 26/01/2021
New tiled Roof
Customer Service
Quality
Value
We had searched the internet for a roofer & found the Original Roofing company to be the most professional. I contacted Chris who was very helpful and happy to come over with a moments notice & informed us of all the options. The works was completed on time at a high standard & we shall continue to use Chris & his workforce in future.
Customer in Greater London Posted on 07/01/2021 , work completed 19/11/2020
Great job at short notice
Customer Service
Quality
Value
Having noticed some loose tiles and a crack in a chimney flaunching/render (and being unable to get a word-of-mouth recommendation for a local roofer) I searched the internet and found details for the Original Roofing Organisation. Chris came round to assess the work needed and gave an approx. a quote which he followed up in writing soon after. I found him to be approachable and genuinely interested in making the roof watertight. He was able to fit me into his busy (rain-affected) schedule and the work went ahead and was completed in several stages - the repairs involved repointing the ridge and hips, relaunching and render repair to two chimneys, replacing broken tiles and organising scaffolding. I felt Chris went the extra mile to get the work finished (and scaffolding removed) in good time before Christmas. His son and the rest of the roofing team were friendly, hard-working and happy to answer all my questions and concerns. The scaffolders were courteous, tidy and fast. I will use Chris again for any further roofing work.
Customer in Greater London Posted on 15/12/2020 , work completed 09/11/2020
Work done to a Perfection
Customer Service
Quality
Value
Chris was fantastic! We wanted to get our roof completed before Christmas & Chris went out of his way to ensure it was.
Marcus Posted on 10/12/2020 , work completed 06/11/2020
Dedicated to high quality and customer service
Customer Service
Quality
Value
Performed major roof overhaul, consisting of repointing all ridges, repair flat roof, replacement chimney flashing, reflaunching chimney tops, repair render on all sides of one tall chimney stack, painting two chimneys, refit soffit boards and replacement broken and missing tiles. Professional execution of the work and effective dealing with additional requirements and issues as work progressed. Dedication to and pride in high quality of performance of the entire team was noteworthy. Pricing fair, considering needs for additional work and final repairs after removal of scaffolding (performed promptly). Very satisfied customer!
Customer in Greater London Posted on 23/11/2020 , work completed 20/11/2020
Great work done at short notice
Customer Service
Quality
Value
Having suddenly found myself with a major problem with the roof, Chris came over within an hour on a Sunday afternoon to offer advice, which was invaluable. I received a quote the following day for a number of options and I decided on a complete re-tile. Work commenced the day after giving my go-ahead. Any questions were answered to my satisfaction and I was offered multiple choices on tiles with explanations of their pros and cons. The workforce were polite and considerate and the work was explained to me in detail. Despite periods of bad weather which hindered progress, the work was completed on schedule. The end result looks great.
Customer in Greater London Posted on 31/07/2020 , work completed 01/07/2020
Leaking roof repair- correction from previous roofer
Customer Service
Quality
Value
Chris was really honest with the work that needed doing and was reassuring after having messed around by dishonest roofer in the past. Carried out the repair with a quick turnaround and a really fair price.
Customer in Greater London Posted on 11/06/2020 , work completed 10/06/2020
Speedy repair
Customer Service
Quality
Value
We had a leak in the boiler room just before Christmas. Chris Marrable responded very quickly to my initial approach and was able to get someone out to investigate and repair the leak ( a problem with the roof valley) relatively quickly, despite the fact that it was the holiday period.
Customer in Surrey Posted on 07/01/2020 , work completed 03/01/2020
Responsive, flexible and great work.
Customer Service
Quality
Value
Chris was really helpful throughout: he made time to come and survey my problem, even when really busy. Communication was great. When the job changed - through no fault of anyone - he readily moved work around so he could complete my roof repair rather than rebook me in for a later date. His colleagues were helpful and friendly and were really respectful of my house and space when I wasn't there. Finally, they did great work - to time and to budget. Would recommend to anyone.
Customer in Greater London Posted on 08/12/2019 , work completed 06/12/2019
Efficient service
Customer Service
Quality
Value
This is our first time to use this Company Cris and his team came across as very knowledgeable friendly and trustworthy, they installed 4 vents in our roof the were punctual friendly and tidy having had bad experience in the past we were nervous on deciding who to call, Cris put our minds at rest by his friendly knowledgeable and efficient team we would have no hesitation in using this company again.
Anne/Ken Posted on 19/11/2019 , work completed 16/11/2019
Excellent and professional Job
Customer Service
Quality
Value
I had an emergency roof problem. Chris was very prompt to come and assess the job. He advised me accordingly and gave me his honest views of the problem. I decided to have the whole roof renewed which was completed to agreed schedule, budget and more importantly to my complete satisfaction with the reassurance of their guarantee. Chris and his men were polite, professional, helpful if I had a query while the works were being carried out and kept the channel of communications open all the time. The company is to be commended for their professionalism, reliability, attendances and care. They took great care of the house while carrying the job. The aftercare was very good and they left the house in a clean and tidy state. I settled the account on completion of the works and there was no pressure put on me during the course of the works. I will strongly recommend this company to anyone. Well done Chris and you are a credit to your company.
Customer in Greater London Posted on 19/09/2019 , work completed 24/08/2019
Good service
Customer Service
Quality
Value
We had some flooding and needed. Needed quick fix and he got the job done! I would recommend.
Caroline Posted on 12/04/2019 , work completed 12/04/2019
Friendly and efficient.
Customer Service
Quality
Value
Found this company very easy to work with. Turned up when expected and carried out work as estimated at the cost quoted. They kept me informed as the work progressed. I would happily recommend them.
Marilyn, Surrey Posted on 04/03/2019 , work completed 04/03/2019
Great service
Customer Service
Quality
Value
Chris & Robert were quick to offer a reasonable quote and delivered. Professional, polite and hardworking in replacing the tiles. Hopefully will use again for further work and would recommend.
Customer in Greater London Posted on 10/02/2019 , work completed 09/02/2019
Excellent as always!
Customer Service
Quality
Value
Repaired my leaky roof on time, to cost, with no requirement for me to be home for the job to be undertaken.
Customer in Greater London Posted on 19/12/2018 , work completed 10/12/2018
Very high standard of workmanship
Customer Service
Quality
Value
Work included two fiberglass dorma roofs, relining part of the roof involving tile removal and replacement, lead work, renewed guttering and general cementing and repointing. All the work was carried out to a very high standard and to the quoted price. Extra work was required as an unseen problem was discovered when the roof was stripped but this was fully explained and cost agreed. Chris, Robert and their employees are honest hard working individuals willing to answer any queries and issues in a friendly and professional manner. All waste was cleaned up and taken away. They also guarantee their work for ten years. I would recommend them to family and friends without hesitation.
AndyGeddes Posted on 05/06/2018 , work completed 05/06/2018
Brilliant job
Customer Service
Quality
Value
I found the company very professional and completed a very good job.
June, Surrey Posted on 14/05/2018 , work completed 14/05/2018
Great work, very reliable and exceptional customer care
Customer Service
Quality
Value
Chris and Robert fixed a leak we had in my roof. I spoke with them and made a appointment, they turned up on time and took time assessing the issue. They fully explained the issue with me and went to work straight away. They kept me up to date with the progress. They worked hard and were very professional. They tidied up when they finished and made sure everything was ok with me. They are two very hard working men. A few weeks after they fixed the problem they connected me to make sure everything was ok, which I thought was a nice thing to do. They just really look after their customers. I would highly recommend them.
DaveJW Posted on 04/05/2018 , work completed 04/05/2018
Expensive
Customer Service
Quality
Value
Overpriced for a few small jobs. Also when asked for a breakdown of costs failed to provide a standard itemised invoice.
Karen T Posted on 03/05/2018 , work completed 03/05/2018
A Which? Trusted Traders staff member replied on behalf of the trader (on 24/05/2018)
Dear Karen, We are surprised and very disappointed with your comments that we are expensive and that you did not receive a breakdown of costs? When you requested our services, you were given a quote in which you were very happy with at the time and accepted. The work consisted of fitting a ridge with bonded cement, recementing the other ridge next to it and then we repointed both. We also realigned the front gutter, supplied and fitted a new clip. We also cleared the gutters out the front and rear and unblocked the rear down pipe all for the sum of £370. I emailed a breakdown of costs upon your request. We came and fixed all these problems within a few days of our busy schedule. We pride ourselves on delivering an all-round top quality service from workmanship to customer service. So believe our prices are very reasonable for the skills we employ, and we guarantee all our work for 10 years. Apologies for the delay in responding to your review, we have had system problems with our Which? account and therefore they have posted this our our behalf.
Reliable and Efficient
Customer Service
Quality
Value
I have been very impressed with the service from the company. I had an emergency roofing problem and they came out on NY eve and worked on the issue, returning to clear up and give the 10yr guarantee. They were very prompt with their quotes and gave professional advice. Very thorough. Thank you :-) I would use the company again and highly recommend them.
TheB0ss Posted on 06/01/2018 , work completed 06/01/2018
Excellent job
Customer Service
Quality
Value
I would thoroughly recommend this company. They firstly provided a temporary fix to stop our roof leaking and then completed the full job shortly afterwards. They provided quotes quickly, stuck to the price quoted and completed the jobs shortly after we agreed the quotes. I have already had additional work completed on the flat roof and intend to use them for other work which they quoted on. Chris and Robert are very reliable, friendly and provided helpful advice about the work that needed doing.
Hutton Posted on 01/10/2017 , work completed 01/10/2017
Very neat repair of leaking roof valley
Customer Service
Quality
Value
Did an excellent and very neat job on repairing the mortar around the valleys of our roof. They were starting to leak and cause dampness inside. Despite the weather holding up the day for which the work was originally planned, we were kept informed about revised days for doing the work. Although the job was quite expensive, but that seems to be the case for all roofing work today, it was completed quickly after the estimate was accepted and that was much appreciated. Would certainly use them again and would recommend them to others.
Brian Morris Posted on 06/09/2017 , work completed 06/09/2017
Brilliant worker.
Customer Service
Quality
Value
I could not ask for a better worker. He was prompt arriving, worked hard, and most of all he did a very good job in the work he did for me today.
Dorothy, Surrey Posted on 31/08/2017 , work completed 31/08/2017
Quality roofing company
Customer Service
Quality
Value
Chris and Rob kept to the date that was agreed to start the work. They arranged for scaffolding and skips prior to commencing work. They supplied lights and cover for skip. They cleaned and swept all debris at end of every day. Took down our faulty chimney and rebuilt and rendered. They were very polite and professional and we are very pleased with the finished job.
Tim, Surrey Posted on 07/06/2017 , work completed 07/06/2017
Very thorough job
Chris Marrable gave me a quote for work which he stuck to. In doing the job he found additional repairs were neccessary and demonstrated them with photos. After I agreed he should carry them out he completed them the next day, fitting me in his busy schedule. Chris and his mate worked hard all day long and the finished work is very neat and they cleared up all the mess.
Which? consumer Posted on 16/05/2017 (Reviewer did not use service)
Excellent
Customer Service
Quality
Value
Very quick response to urgent problem. Always arrived on time and worked hard all day. Extremely helpful and polite. Wouldn't hesitate to use them again.
Jason, Surrey Posted on 28/04/2017 , work completed 28/04/2017
My review
Customer Service
Quality
Value
Amazing, highly recommend.
Louis, Surrey Posted on 24/03/2017 , work completed 24/03/2017
New gutering and down pipes fitted (semi datached Property)
I have used The Original Roofing Company in the passed to completely replace a flat roof on an extension of our property. As the price and finish of their work was excellent, I had know hesitation on asking them to provide me with an estimate to replace all existing guttering and down pipes. The standard of any work must always reflect the overall cost and for that reason I selected them again. As before they attended promptly and resolved a number of unexpected issues, not originally included within my request. They were quick, efficient, friendly and very competitive with their final quote. I would be more than happy to use their services again and have no hesitation recommending them for the professional and cost effective work they offer.
chris stratford Posted on 11/03/2017 (Reviewer did not use service)
Good work!
Customer Service
Quality
Value
Original roofing Company attended to the job quickly and carried out the necessary repairs to a high standard. We also received a detailed report of recommended works and prices.
Louise Posted on 28/11/2016 , work completed 28/11/2016
Recommend to use The Original Roofing Company.
Customer Service
Quality
Value
The main roof repair job was completed efficiently within 3 days to a high standard; they were very Friendly and professional and was really impressed with the quality of workmanship they provided will definitely recommend The Original Roofing Company. No money asked until the job was finished. Wonderful Service would use them again.
Artisan Posted on 20/10/2016 , work completed 20/10/2016
Good job. Pleased with result. Pleasant and courteous service.
Customer Service
Quality
Value
This is first time have used The Original Roofing Company and am pleased with result. Would definitely use them again
Joan, Surrey Posted on 19/02/2016 , work completed 19/02/2016
Highly recommended
Customer Service
Quality
Value
Chris and the team were polite, professional and thorough.
Which? Trusted Traders Consumer Posted on 21/12/2015 , work completed 21/12/2015
Quick and efficient job
Customer Service
Quality
Value
Their quote was good and came quickly, as did the date for the work after we agreed to go ahead. Accepted some extra plastering for us and very happy with the job. Only criticism was rubbish was left outside in the garden.
Julie, Surrey Posted on 24/11/2015 , work completed 24/11/2015
Excellent job
Customer Service
Quality
Value
Tidy workmanship and good feedback when I asked questions.
Steve, Surrey Posted on 24/11/2015 , work completed 24/11/2015
Complete new roof to house & garage
Customer Service
Quality
Value
After giving, by hand, a competitive price, this company were able to start work soon after we accepted the quotation. All staff worked extremely hard, were polite at all times, despite a few problems, additional work was also undertaken & everything was completed to our satisfaction. We would recommend this company to anyone requiring roof work.
Linda, Surrey Posted on 23/11/2015 , work completed 23/11/2015
My Review
Customer Service
Quality
Value
Very good worker.
S, Surrey Posted on 12/11/2015 , work completed 12/11/2015
Renewal of flat roof.
Customer Service
Quality
Value
These chaps were totally professional, courteous and would recommend to everyone I know.
Lyn, Surrey Posted on 19/06/2015 , work completed 19/06/2015
Prompt & professional
Customer Service
Quality
Value
Professional & courteous, job well done.
Deirdre, Surrey Posted on 10/03/2014 , work completed 10/03/2014