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The Pure Water People

4.8

1799 Reviews

Opening Hours
Today - 08:30–19:30
  • Monday 08:30–19:30
  • Tuesday 08:30–19:30
  • Wednesday 08:30–19:30
  • Thursday 08:30–19:30
  • Friday 08:30–19:30
  • Saturday 08:30–12:30
  • Sunday - Closed
See customer reviews & leave a review

Organisations and Awards

AUGUST 2021

About

We can do everything and anything to make your water wonderful at home, from softening to more advanced levels of purification, we provide you with an energy efficient solution that requires minimal salt and saves you money!

The Pure Water People Ltd (PWP) will provide you with an exclusive range of products that will purify your drinking, cooking and even household water to degrees only dreamt of by your water supply company.

With literally thousands of satisfied customers, our passion is the purity of your water and the numerous benefits it provides.

Our outstanding reviews speak for themselves, we love to make water wonderful and our ethos is to deliver an outstanding service with one of the best products in the market place today!

What we do

  • Water softener installation and maintenance

  • Plumbers

    • Water softener installation and maintenance

  • Water treatment

  • More Services

    • water purification
    • drinking water treatment

My work

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.8
1799 reviews
Customer Service
4.9
Quality
4.9
Value
4.6
Recommended

Recommended

by 100% of customers
Sort by
Prompt & professional.
Customer Service
Quality
Value
Aquatec annual service. Trade person has been before, friendly & polite. Work done promptly & explained what was needed.
D, Avon Posted on 03/09/2018 , work completed 03/09/2018
Recommended
Polite & helpful
Customer Service
Quality
Value
I was very pleased with everything. The engineer was on time, polite and helpful.
Susan, Oxfordshire Posted on 03/09/2018 , work completed 03/09/2018
Recommended
Professional
Customer Service
Quality
Value
Very pleased with the product, work was carried out exactly as we were told. Excellent service! The tradesman was first class, running through everything he was going to do and carried it out to the letter. He was very tidy and did a fantastic job, also very polite and brilliant communication throughout the fittings.
Darran, Buckinghamshire Posted on 01/09/2018 , work completed 01/09/2018
Recommended
The trader replied (on 14/01/2019)
Darran, such wonderful feedback we are extremely thankful! Our engineers are all time served and trained to the highest of standards and it is reviews like this that make it worthwhile. thanks again - Cathy.
Water Conditioner
Customer Service
Quality
Value
Have just had this serviced and was very impressed. The engineer discovered that our water pressure was way too high, which had caused problems with the unit and therefore it was not working correctly. He has returned and fitted a pressure limiter and all is now working as it should. Service charges tend to be rather expensive but the engineers are always helpful and friendly. We would recommend this firm and the equipment.
Coles Posted on 31/08/2018 , work completed 31/08/2018
Recommended
The trader replied (on 14/01/2019)
Hi Coles, its good to hear that we highlighted and fixed your pressure issues, and that you would recommend us to others - it means a lot to us! we do offer budget plans (our Aquacare programme) to all of our customers so you can spread the payments for your servicing if you would like further information about this please do get in touch! we appreciate your fab feedback and we all work hard to ensure that you receive a good service. we are chuffed !!!!
High standard
Customer Service
Quality
Value
I have used this company for several years. The tradesmen are always on time, efficient and friendly. The work is always to a high standard.
John, Gloucestershire Posted on 31/08/2018 , work completed 31/08/2018
Recommended
The trader replied (on 25/02/2019)
Hi John, thanks for reviewing us and for a lovely review, we take pride in the service that we offer our customers and appreciate your feedback, regards, Cathy.
My review
Customer Service
Quality
Value
Amiable, polite & prompt.
Peter, Gloucestershire Posted on 31/08/2018 , work completed 31/08/2018
Recommended
Professional and customer orientated
Customer Service
Quality
Value
Annual weather system maintenance.
Dusan, Berkshire Posted on 30/08/2018 , work completed 30/08/2018
Recommended
Very happy
Customer Service
Quality
Value
System installed October 2010, very happy with result and maintenance. Service always helpful, efficient & friendly. Particularly grateful for prompt response to request for repairs necessitated by damage caused by kitchen fitter.
Mike, Hertfordshire Posted on 29/08/2018 , work completed 29/08/2018
Recommended
The trader replied (on 14/01/2019)
lovely review Mike, glad to hear we were prompt in getting you back to you and assisting. cathy.
My review.
Customer Service
Quality
Value
Knowledgeable & efficient.
John, Buckinghamshire Posted on 29/08/2018 , work completed 29/08/2018
Recommended
Most helpful
Customer Service
Quality
Value
Annual service. Most helpful and explained well. Easy to talk to. Problem seems to be resolved.
Hilary, Wiltshire Posted on 29/08/2018 , work completed 29/08/2018
Recommended
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Have a question?

029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.

Have a question?

029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.