Endorsed by Which?

The Pure Water People

4.8

1623 Reviews

Opening Hours
Today - 08:30–19:30
  • Monday 08:30–19:30
  • Tuesday 08:30–19:30
  • Wednesday 08:30–19:30
  • Thursday 08:30–19:30
  • Friday 08:30–19:30
  • Saturday 08:30–12:30
  • Sunday - Closed

Organisations and Awards

AUGUST 2021

About

We can do everything and anything to make your water wonderful at home, from softening to more advanced levels of purification, we provide you with an energy efficient solution that requires minimal salt and saves you money!

The Pure Water People Ltd (PWP) will provide you with an exclusive range of products that will purify your drinking, cooking and even household water to degrees only dreamt of by your water supply company.

With literally thousands of satisfied customers, our passion is the purity of your water and the numerous benefits it provides.

Our outstanding reviews speak for themselves, we love to make water wonderful and our ethos is to deliver an outstanding service with one of the best products in the market place today!

What we do

  • Water softener installation and maintenance

  • Plumbers

    • Water softener installation and maintenance
  • Water treatment

  • More Services

    • water purification
    • drinking water treatment

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.8
1623 reviews
Customer Service
4.9
Quality
4.9
Value
4.6
Sort by
Personal, prompt and professional
Customer Service
Quality
Value
The workmen and office staff were polite, helpful and professional. We were kept informed about the work throughout. Everything was left clean and tidy. Any question, however basic was answered immediately and clearly. We are pleased with the product and would recommend it. It is costly but "you get what you pay for". It is good value.
Norman, Wiltshire Posted on 21/04/2017 , work completed 21/04/2017
Efficient service
Customer Service
Quality
Value
What most impressed me is good manners, warmth, friendliness. Just efficient service, clean, tidy. Lovely, young lad. Highly recommended. Send him every time.
Which? Trusted Traders Consumer Posted on 05/04/2017 , work completed 05/04/2017
Great job
Customer Service
Quality
Value
Knowledgeable and easy to understand. Great service.
Deborah, Avon Posted on 04/04/2017 , work completed 04/04/2017
Very reliable
Customer Service
Quality
Value
Recently replaced tap and had problem with filter water flow. Immediate response from customer service resulting in engineer phoning back within twenty minutes. He solved the problem over the phone. Well done Lewis and thank you for your patience, knowledge and rofessionalism
PeterNeal Posted on 14/03/2017 , work completed 14/03/2017
Good
Customer Service
Quality
Value
We had all three filters replaced this time. The service engineer carefully showed us how we could change the filters ourselves but we know we would never have managed it as they were very tightly fitted. We will endeavour to do it ourselves next year. The engineer was very thorough and phoned office, colleague for confirmation of some things he was unsure of. We are pleased with quality of water and lack of lime scale build up but find it expensive, on going.
Marilyn, Berkshire Posted on 10/03/2017 , work completed 10/03/2017
My review
Customer Service
Quality
Value
Reliable & friendly.
John, Berkshire Posted on 09/03/2017 , work completed 09/03/2017
Prompt and professional.
Customer Service
Quality
Value
Have always been reliable.
Dorothy, Wiltshire Posted on 08/03/2017 , work completed 08/03/2017
Very good job.
Customer Service
Quality
Value
On time, good interpersonal skills, good feedback, good knowledge - An asset to Aquatec.
Roy, Gloucestershire Posted on 07/03/2017 , work completed 07/03/2017
Prompt and professional
Customer Service
Quality
Value
The engineer was very informative and gave good advice on how to gain the maximum and efficient benefits of our water softener equipment.
Jeff, Wiltshire Posted on 06/03/2017 , work completed 06/03/2017
Prompt & professional & helpful
Customer Service
Quality
Value
Engineer arrived on time, was very friendly and courteous.
Which? Trusted Traders Consumer Posted on 03/03/2017 , work completed 03/03/2017