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The Pure Water People
Opening Hours
Today - 08:30–19:30
- Monday 08:30–19:30
- Tuesday 08:30–19:30
- Wednesday 08:30–19:30
- Thursday 08:30–19:30
- Friday 08:30–19:30
- Saturday 08:30–12:30
- Sunday - Closed
Organisations and Awards
About
We can do everything and anything to make your water wonderful at home, from softening to more advanced levels of purification, we provide you with an energy efficient solution that requires minimal salt and saves you money!
The Pure Water People Ltd (PWP) will provide you with an exclusive range of products that will purify your drinking, cooking and even household water to degrees only dreamt of by your water supply company.
With literally thousands of satisfied customers, our passion is the purity of your water and the numerous benefits it provides.
Our outstanding reviews speak for themselves, we love to make water wonderful and our ethos is to deliver an outstanding service with one of the best products in the market place today!
What we do
Water softener installation and maintenance
Plumbers
- Water softener installation and maintenance
Water treatment
More Services
- water purification
- drinking water treatment
My work
Customer reviews
Why you can trust these reviews
All reviews are verified as being genuine and a true customer of this trader.
How can we be so sure?
100% of the reviews we publish have been through our stringent moderation process.
4.8
1681 reviews
Recommended
Recommended
by 100% of customers
Sort by
12 Years & Counting, An Excellent Company and Service
Customer Service
Quality
Value
Lewes the "The Pure water People" technician provided a comprehensive service, which covered water softening and filtered drinking water. Lewes clearly explained why & what he was doing. I have been serviced annually for 12 years. Finally Lewes also gave me a look forward regarding the items that may need replacing next year. The Pure water People always call me in good time to arrange the service visit at a convenient time, their number is in my contact list as my BT Premium (VOIP) home phone and iPhone only ring if the incoming call is in their respective contact list.
Customer in Berkshire
, work completed
Recommended
Great product and excellent service
Customer Service
Quality
Value
Had to decide between Pure water and another vendor. Pure water team came across as professional, knowledgeable, with competitive prising. They had great product options. We got excellent installation service and cannot complain. Highly recommended.
Customer in Berkshire
, work completed
Recommended
Service
Customer Service
Quality
Value
Annual Service completed today by Lewes. Arrived on time. Courteous throughout visit. Kept us informed what he was doing. Considerate not to make a mess.
Customer in Oxfordshire
, work completed
Recommended
Outstanding Service from Start to Finish!
Customer Service
Quality
Value
I recently had a water softener installed by Pure Water People, and the entire experience was fantastic. Neil demonstrated how the system worked beforehand and followed up as promised, ensuring everything was on track. Then, Kevin, the engineer, handled the installation with great professionalism. He walked me through each step of the process, explained everything clearly, and answered all of my questions. Both Neil and Kevin were incredibly friendly, polite, and efficient. I couldn’t be more satisfied with the service and would highly recommend Pure Water People to anyone!
Customer in Bristol City
, work completed
Recommended
Excellent product and customer service
Customer Service
Quality
Value
We've had a pure water system since the early 2000s, when Pure Water People were called Aquatec. The system has been brilliant and the higher quality water really helped my daughter's eczema. They helped us de-install and re-install when we moved house in 2006, and come annually to service the equipment. They're always friendly, prompt, and tidy. After 20+ years, our system needed an upgrade, and that was organised really well. We've been using the new system for around a month now, and it's excellent. Really happy customer, who recommends this company.
Customer in North Somerset
, work completed
Recommended
Annual Service by Lewis
Customer Service
Quality
Value
Ever since we had the water purification system installed in 2018 we have been very happy with it. Our mains water never tasted good and left the taps and kettle with a reddish tainted lime scale. Now we have palatable water and no lime scale. The system has been regularly maintained by the company who have always turned up at the time agreed, and their engineers have always been friendly, helpful and courteous. I would have no hesitation in recommending The Pure Water People to anyone wanting clean reliable drinking water.
Customer in Berkshire
, work completed
Recommended
Very efficient and problem free
Customer Service
Quality
Value
The Installation went very well. Lee was our engineer who we have had before to service the old system. He was very good, friendly, explained the installation to us and made sure we still had an external tap with untreated water for the pond etc. There had possibly been a potential issue as to whether it would all fit under the sink as the old system was sited outside but Lee persevered and all was well. The cabinet the old system was installed in was removed and everything was left nice and tidy. We are very happy indeed Difficult to determine a rating for value though!
Customer in Greater London
, work completed
Recommended
Excellent service from Mike
Customer Service
Quality
Value
Mike, the engineer from Pure Water People is a nice and considering guy, always came on time and explained in details what he was doing. Left the place dry, clean and tidy as well after he finished his job. Glad to have you every time! Well done!
Customer in Wiltshire
, work completed
Recommended
Efficient installation
Customer Service
Quality
Value
Very pleased with the work carried out It was completed very quickly and all checks were made before completion satisfactorily. Thank you Lee for a splendid Job.
Customer in Gloucestershire
, work completed
Recommended
Lewis and all the team at The Pure Water People are excellent to work with.
Customer Service
Quality
Value
We have used the products and services from The Pure Water People for many years. Our regular engineer, Lewis, cannot be faulted. He is always courteous and polite, helpful with his explanations and advice, and professional, efficient and diligent in everything he does. The team back at the office also look after us faultlessly. I would not hesitate recommending the company and Lewis to anyone that is asking.
Customer in Gloucestershire
, work completed
Recommended