The Pure Water People

AJ arrived at the time agreed and removed our old water treatment system and replaced with a new upgraded one. AJ described what and how he was doing as he did it and explained the new system and its operation. He cleaned up brilliantly after his work and filled the salt hopper for us. We’ve used The pure water people/Aquatec for nearly 17 years and they have always been helpful and reliable. Thanks also to Kelly in the office for arranging it all.

Our water softener was installed 12 years ago and continues to perform without issue. It was installed by the Pure Water People and has been serviced annually by them.

The engineer Lewis arrived on time and completed the service very quickly. All done well and politely

The installer (Steve) came on time at 0830hrs. He was polite and friendly. The work was carried out with the minimum of mess or disruption and the final installation was neat and tidy. I am happy with the results of the softened water as there are no more limescale deposits on the shower enclosure or on and around the wash hand basins and sinks. There is obviously less soap or detergent used but this is difficult to quantify.

I had a phone call arranging a suitable date and time for the service. I was informed of the name of the engineer who would attend. Ian arrived on time, was very polite and undertook the work quickly and in a professional manner.

The engineer Ian arrived on time and began immediately after introducing himself. He worked quickly and efficiently and answered any all of my questions professionally,showing a deep knowledge of the system. Kelly Smith had already provided us with a quote for the work which was accurate on his invoice. Thank you for a job well done.

Work was carried efficiently, with information provided. All done with minimal fuss engineer Lewis was very good.

We had our annual service with The Pure Water People on 2nd October. The company advised me a couple of days before that they would arrive in the morning. Lewis was our engineer that day, he has been to us several times and is very professional and friendly. He replaced the filters and the price was as advised. Very happy with the company, have used them for over 13 years.

The Pure Water People installed the water softener and water purifying system in my flat for my predecessor here. I contacted them when I saw their phone number on the filter unit under my sink, as I was left with no paperwork to identify the system / the supplier. The Pure Water People gave the system a comprehensive overhaul 3 years ago (as it had been neglected for a few years) and have given it an annual service every October since. They are all friendly, helpful and do an excellent job efficiently and leaving no mess. Their water softening system is very efficient (no limescale, no furring, less soap and detergents) and the filter is wonderful: clean water free of chemicals, as good as the best spring water on (a separate!) tap every day. Transformational.

Lewis came to perform the annual service of our pure water system, which we've had for over ten years. He was very personable and polite and performed all the checks efficiently and thoroughly. He was also nice to my dog! I would have no hesitation in recommending this engineer and this company,