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The Pure Water People

4.8

1674 Reviews

Opening Hours
Today -
  • Monday 08:30–19:30
  • Tuesday 08:30–19:30
  • Wednesday 08:30–19:30
  • Thursday 08:30–19:30
  • Friday 08:30–19:30
  • Saturday 08:30–12:30
  • Sunday - Closed

Organisations and Awards

AUGUST 2021

About

We can do everything and anything to make your water wonderful at home, from softening to more advanced levels of purification, we provide you with an energy efficient solution that requires minimal salt and saves you money!

The Pure Water People Ltd (PWP) will provide you with an exclusive range of products that will purify your drinking, cooking and even household water to degrees only dreamt of by your water supply company.

With literally thousands of satisfied customers, our passion is the purity of your water and the numerous benefits it provides.

Our outstanding reviews speak for themselves, we love to make water wonderful and our ethos is to deliver an outstanding service with one of the best products in the market place today!

What we do

  • Water softener installation and maintenance

  • Plumbers

    • Water softener installation and maintenance
  • Water treatment

  • More Services

    • water purification
    • drinking water treatment

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.8
1674 reviews
Customer Service
4.9
Quality
4.9
Value
4.6
Sort by
Excellent service from Mike
Customer Service
Quality
Value
Mike, the engineer from Pure Water People is a nice and considering guy, always came on time and explained in details what he was doing. Left the place dry, clean and tidy as well after he finished his job. Glad to have you every time! Well done!
Customer in Wiltshire Posted on 04/09/2024 , work completed 04/09/2024
Efficient installation
Customer Service
Quality
Value
Very pleased with the work carried out It was completed very quickly and all checks were made before completion satisfactorily. Thank you Lee for a splendid Job.
Customer in Gloucestershire Posted on 03/09/2024 , work completed 03/09/2024
Lewis and all the team at The Pure Water People are excellent to work with.
Customer Service
Quality
Value
We have used the products and services from The Pure Water People for many years. Our regular engineer, Lewis, cannot be faulted. He is always courteous and polite, helpful with his explanations and advice, and professional, efficient and diligent in everything he does. The team back at the office also look after us faultlessly. I would not hesitate recommending the company and Lewis to anyone that is asking.
Customer in Gloucestershire Posted on 31/08/2024 , work completed 28/08/2024
Excellent service
Customer Service
Quality
Value
Great service from all of the team at the Pure water company. They accommodated a short notice change of date. Kevin came today explained all of what was to be completed an did an excellent job of the installation. Kevin double checked all of the requirements and kept us informed of the progress.
Customer in North Somerset Posted on 23/08/2024 , work completed 23/08/2024
Efficient and professional
Customer Service
Quality
Value
I’ve had a home water softener system from Pure Water People for over 12 years and they have always been very efficient in annual reminders for services and supplying salt. I decided to upgrade the system this year to the latest version and Kevin came to do this on 15 August. He did an excellent and very tidy installation job and removed the old system. Very satisfied with all aspects of the service.
Customer in Surrey Posted on 18/08/2024 , work completed 15/08/2024
Annual Maintenance
Customer Service
Quality
Value
The engineer from Pure Water People came on time, despite driving approx. 125 miles to get here. He immediately got down to work and explained what he was doing. He was very thorough and checked things as he went. He was offered a cup of coffee which was almost cold by the time he drank it as he was concentrating on the job in hand.
Customer in Surrey Posted on 16/08/2024 , work completed 15/08/2024
Highly Recommended
Customer Service
Quality
Value
The trader went above and beyond for us. He repaired many defects. We have a water softer and it broke down and he replaced this. We would highly recommend this trader!
Which? Trusted Traders Consumer Posted on 12/08/2024 , work completed 23/07/2024
Filter change
Customer Service
Quality
Value
Kevin from the pure water people is absolutely brilliant. Very helpful, answers every question to put me at ease. Second time he has visited my property and both times been brilliant. Many thanks.
Customer in Oxfordshire Posted on 12/08/2024 , work completed 12/08/2024
Fitting of Water Purifying System
Customer Service
Quality
Value
The Engineer, Mike, turned up on time and took care to protect my carpets and flooring with dust sheets. He installed a new Water Softener in my new property and was very personable and interested in my recent move having serviced my Water Softener system at my old address for the past 18 years. The work was completed in the agreed time and he left everything clean and tidy as he always has done. I had no hesitation in using this Company again and it was a nice surprise to have Mike turn up.
Customer in Bath and North East Somerset Posted on 10/08/2024 , work completed 10/08/2024
Service of Softening and Purification Equipment
Customer Service
Quality
Value
Mike arrived as expected and knew the system as he had installed it 17 years ago. He changed the relevant filters, checked the system settings and the performance. He was polite, knowledgeable and personable and was able to reassure us that all was well. Thank you for a pleasant experience.
Customer in Somerset Posted on 06/08/2024 , work completed 05/08/2024