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Endorsed by Which?
The Pure Water People
Opening Hours
Today - 08:30–19:30
- Monday 08:30–19:30
- Tuesday 08:30–19:30
- Wednesday 08:30–19:30
- Thursday 08:30–19:30
- Friday 08:30–19:30
- Saturday 08:30–12:30
- Sunday - Closed
Organisations and Awards
About
We can do everything and anything to make your water wonderful at home, from softening to more advanced levels of purification, we provide you with an energy efficient solution that requires minimal salt and saves you money!
The Pure Water People Ltd (PWP) will provide you with an exclusive range of products that will purify your drinking, cooking and even household water to degrees only dreamt of by your water supply company.
With literally thousands of satisfied customers, our passion is the purity of your water and the numerous benefits it provides.
Our outstanding reviews speak for themselves, we love to make water wonderful and our ethos is to deliver an outstanding service with one of the best products in the market place today!
What we do
Water softener installation and maintenance
Plumbers
- Water softener installation and maintenance
Water treatment
More Services
- water purification
- drinking water treatment
My work
Customer reviews
Why you can trust these reviews
All reviews are verified as being genuine and a true customer of this trader.
How can we be so sure?
100% of the reviews we publish have been through our stringent moderation process.
4.8
1728 reviews
Recommended
Recommended
by 100% of customers
Sort by
Water service
Customer Service
Quality
Value
Lewis came today for an annual service. He is very efficient on his job and very helpful, he also gave us some advice. Very satisfied with the work done by the company in the last 15 years.
Customer in Wiltshire
, work completed
Recommended
Replacing house main filter and drinking water filters.
Customer Service
Quality
Value
Such a competent ,knowledgeable person. Efficient and professional. An absolute joy. I am completely reassured that my water filters are going to be working well for the next year. Thank you PWP.
Customer in Surrey
, work completed
Recommended
Service review
Customer Service
Quality
Value
Lewis arrived promptly and completed the work efficiently. He was very helpful with hints and also explained each stage of what he was doing very carefully, including giving advice on additional work required.
Customer in Berkshire
, work completed
Recommended
A job well done!
Customer Service
Quality
Value
Kevin from The Pure Water People came to fit a new box and drain wing on our water softener as the old box which was 16 years old needed replacing. Kevin arrived on time and was polite and efficient, explaining what he was going to do before starting and how long it would take. He kept us updated throughout and ensured we were happy with the work before leaving. A fairly simple job but done well with a smile on his face.
Customer in North Somerset
, work completed
Recommended
Good, thorough and informative
Customer Service
Quality
Value
We had new water softener installed (to replace a very old one). Kevin the installation engineer was very knowledgeable and not only did the work cleanly and efficiently, he also improved our water pressure, and made the pipe fittings and taps more accessible and went through everything to make sure we had the full information required.
Customer in Bristol City
, work completed
Recommended
Excellent work
Customer Service
Quality
Value
Engineer called within agreed timeframe, was polite and did the job (annual service inc. filter change) quickly and efficiently with minimal disruption.
Customer in Gloucestershire
, work completed
Recommended
Thoughts on our 30 year old system
Customer Service
Quality
Value
After 30 years of ownership, our water system has been removed ready for a new extension. You just don’t know how much you appreciate your pure water system until it’s gone!! Our lovely shower smells of chlorine, our soaps, shampoos, and washing-up liquids don’t foam up like they used to, and I boiled the kettle twice without putting the water through a jug filter and it’s already showing signs of limescale…… ….and we know what that’s doing to all our plumbing/shower heads/washing machine etc!!! We really can’t wait for our new kitchen and water filtration system to go in!!! And you can quote us on that. We love you, pure water people💕
Customer in South Gloucestershire
, work completed
Recommended
water softener
Customer Service
Quality
Value
I had my 25 year old water softener replaced which was also fitted by Pure Water People. Very good friendly service throughout that time and I am sure this will continue. Highly recommend them.
Customer in Wiltshire
, work completed
Recommended
Professional and prompt attention to a serious problem
Very pleased with the way the soft water unit system failure was rectified quickly in a professional manner and still easy to operate and gain access without changing the external cabinets in the breakfast room. All the staff have been very pleasant and helpful especially to get the system working again before the Christmas break.
Customer in Oxfordshire
(Reviewer did not use service)
Recommended
On time and as expected
Customer Service
Quality
Value
Service engineer, Ian arrived on schedule and completed the annual service and main filter change. Discount offered as we were prepared to change the original service date to a date when the engineer was in our area on another job. We have enjoyed excellent service over the last 10 years.
Customer in Buckinghamshire
, work completed
Recommended