/
Endorsed by Which?
The Pure Water People
Opening Hours
Today - 08:30–12:30
- Monday 08:30–19:30
- Tuesday 08:30–19:30
- Wednesday 08:30–19:30
- Thursday 08:30–19:30
- Friday 08:30–19:30
- Saturday 08:30–12:30
- Sunday - Closed
Organisations and Awards
About
We can do everything and anything to make your water wonderful at home, from softening to more advanced levels of purification, we provide you with an energy efficient solution that requires minimal salt and saves you money!
The Pure Water People Ltd (PWP) will provide you with an exclusive range of products that will purify your drinking, cooking and even household water to degrees only dreamt of by your water supply company.
With literally thousands of satisfied customers, our passion is the purity of your water and the numerous benefits it provides.
Our outstanding reviews speak for themselves, we love to make water wonderful and our ethos is to deliver an outstanding service with one of the best products in the market place today!
What we do
Water softener installation and maintenance
Plumbers
- Water softener installation and maintenance
Water treatment
More Services
- water purification
- drinking water treatment
My work
Customer reviews
Why you can trust these reviews
All reviews are verified as being genuine and a true customer of this trader.
How can we be so sure?
100% of the reviews we publish have been through our stringent moderation process.
4.8
1654 reviews
Recommended
Recommended
by 100% of customers
Sort by
Intallation of replacement Water Softener
Customer Service
Quality
Value
19 years ago the Pure Water People installed a water softener. Following the last Servicing of that Water Softener we agreed to update to a new model, Kinetico premier Compact . The new installation was carried out super efficiently by Mike. Over the years he has been most helpful and we have valued his advice. He recommended we opt to have it installed internally as opposed to the previous model that was situated externally. We are extremely satisfied with the new model and its siting. We have been a customer of Pure Water People for many years and have no hesitation in recommending them as a company.
Customer in Somerset
, work completed
Recommended
Great job
Customer Service
Quality
Value
Kevin did a great job. He turned up on time, was friendly and explained everything that he was doing.
Customer in Oxfordshire
, work completed
Recommended
Installation of Water Softener/Water Purifier
Customer Service
Quality
Value
Mike installed our water system today and we are absolutely delighted with it. He arrived on time, was an absolute professional and the quality of his work was outstanding. He communicated throughout about the installation and went through everything with us before leaving to ensure we understood the system. We are left with a very neat boxed system under the kitchen window outside, freeing up the space in our kitchen cupboards. Looking forward to no limescale build up and pure drinking water. Many thanks Mike for doing an excellent job.
Customer in Hertfordshire
, work completed
Recommended
Water softener removal and new installation.
Customer Service
Quality
Value
Kevin turned up promptly to remove our old water softener and install a new one. Kevin explained his procedure and completed the installation very neatly. We were unable to set up the new APP so Kevin contacted the office to find help. We are really pleased with the service we have received today.
Customer in Bristol City
, work completed
Recommended
Exceptional Service
Customer Service
Quality
Value
Our engineer on this visit was Kevin, he presented himself well, did the service on our water Purification Plant and then came into the house to replace the Tap on the kitchen sink which was very jerky in operation. Before removing the tap he had a go at lubricating it with a silicon grease which he worked into the tap, this allowed the tap to operate with ease. Almost as good as new now. Kevin is a top man and will be welcomed back here for the next and future servicing work. He saved me pounds. We had the water Purification Plant installed 14 years ago and have been extremely satisfied with it. It is the only system that I have come across that gives a really nice tasting drinking water.
Customer in Oxfordshire
, work completed
Recommended
Great product and great service 👍
Customer Service
Quality
Value
We have had our water filtration system for 9 years now and it's been one of the best investments we have ever made. Water tastes fantastic, virtually no lime scale anymore and eczema gone. Customer service is excellent too and demonstrated again today by engineer Kev who came to carry out repair and maintenance. Arrived on time, polite, knowledgeable and helpful. Thank you 😊
Customer in North Somerset
, work completed
Recommended
Excellent service
Customer Service
Quality
Value
Our water filter system is 15 years old and has been expertly maintained by the Pure Water people. Lewis carried out the annual service to the system today with his usual efficiency and attention to detail. The work was completed on time and to a high standard. All the staff we have had dealings with at PWP are polite, friendly and helpful and we would highly recommend them.
Customer in Oxfordshire
, work completed
Recommended
Great Service.
Customer Service
Quality
Value
Lewis came to complete the annual service on our water treatment system. He was very informative, explaining each part of the service. The service was completed quickly and Lewis left our kitchen clean and tidy. We are extremely satisfied with our experience today.
Customer in Oxfordshire
, work completed
Recommended
Excellent job
Customer Service
Quality
Value
Very good and fast installation. We had to lose some cupboard shelving to make room for the equipment but Lee helped us out and created some new shelves. In the end we went through everything we needed to know and he answered all our questions perfectly. Totally recommend their service
Customer in Wiltshire
, work completed
Recommended
Punctual, efficient and completed the required job
Customer Service
Quality
Value
Our water system is 10 years old and we have it serviced every year. This company is efficient and the technicians are always punctual, polite and complete the job. The system provides soft water, reducing the amount of limescale and the cost of replacing household goods due to limescale build-up.
Customer in Surrey
, work completed
Recommended