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The Pure Water People

4.8

1681 Reviews

Opening Hours
Today - 08:30–12:30
  • Monday 08:30–19:30
  • Tuesday 08:30–19:30
  • Wednesday 08:30–19:30
  • Thursday 08:30–19:30
  • Friday 08:30–19:30
  • Saturday 08:30–12:30
  • Sunday - Closed
See customer reviews & leave a review

Organisations and Awards

AUGUST 2021

About

We can do everything and anything to make your water wonderful at home, from softening to more advanced levels of purification, we provide you with an energy efficient solution that requires minimal salt and saves you money!

The Pure Water People Ltd (PWP) will provide you with an exclusive range of products that will purify your drinking, cooking and even household water to degrees only dreamt of by your water supply company.

With literally thousands of satisfied customers, our passion is the purity of your water and the numerous benefits it provides.

Our outstanding reviews speak for themselves, we love to make water wonderful and our ethos is to deliver an outstanding service with one of the best products in the market place today!

What we do

  • Water softener installation and maintenance

  • Plumbers

    • Water softener installation and maintenance

  • Water treatment

  • More Services

    • water purification
    • drinking water treatment

My work

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.8
1681 reviews
Customer Service
4.9
Quality
4.9
Value
4.6
Recommended

Recommended

by 100% of customers
Sort by
Service for Water softener
Customer Service
Quality
Value
Filters changed, helpful and well-mannered people
Which? Trusted Traders Consumer Posted on 11/05/2023 , work completed 04/05/2023
Recommended
The trader replied (on 23/05/2023)
short, sweet and five fabulous stars
Extremely Happy
Customer Service
Quality
Value
Very well done. We've had our water softener upgraded and it should be much more efficient.
Which? Trusted Traders Consumer Posted on 11/05/2023 , work completed 10/05/2023
Recommended
The trader replied (on 23/05/2023)
Thanks for choosing us to treat your water once again, we appreciate and value your custom.
Annual Check Up
Customer Service
Quality
Value
The annual checkup on my water filter was carried out efficiently and quickly. Kevin and Lee did a really good job, whilst also being very friendly and providing great customer service.
Which? Trusted Traders Consumer Posted on 11/05/2023 , work completed 04/05/2023
Recommended
The trader replied (on 23/05/2023)
Kevin and Lee are brilliant engineers and very friendly too, it's all about your service and we are happy that you are ! Many thanks.
Water system annual service
Customer Service
Quality
Value
Technician Lowes arrived on time and called us 20 minutes before arrival. Annual service completed efficiently and good feed back of possible future upgrades to system which has been installed for 19 years and has worked flawlessly. Recommended a modification to the shut off valves to make them easier to operate which I have decided to do. We have always received excellent service from this company.
Customer in Berkshire Posted on 10/05/2023 , work completed 10/05/2023
Recommended
The trader replied (on 23/05/2023)
Thankyou for your kind words - we do love a happy customer here at team PWP.
Excellent work as usual
Customer Service
Quality
Value
We have had their system for 10 years plus and we are delighted with the fact that we always have soft water and no limescale. They service the system once a year and today Lewis carried out the annual service with his usual efficiency in a cheerful and knowledgeable fashion. We highly recommend the Company.
Customer in Berkshire Posted on 10/05/2023 , work completed 10/05/2023
Recommended
The trader replied (on 23/05/2023)
10 years of wonderful water and many more to come - Lewis is a super cheery engineer, and thankyou for your kind comments and five star review.
A job well done
Customer Service
Quality
Value
The technician arrived on time, to carry out maintenance on the softener, and the work was completed efficiently. Explanations of the work were clear.
Customer in Somerset Posted on 10/05/2023 , work completed 09/05/2023
Recommended
The trader replied (on 23/05/2023)
We appreciate you taking the time to review us. Many thanks and take care.
Service maintenance
Customer Service
Quality
Value
Today I had my annual service done. Changed filters on drinking water,tests done etc, all done by KEVIN. Very happy with this technician , helpful,professional, friendly. Thank you.
Customer in Oxfordshire Posted on 05/05/2023 , work completed 05/05/2023
Recommended
The trader replied (on 23/05/2023)
five stars and very nice words - many thanks.
Great work and system
Customer Service
Quality
Value
Had the water purification/ softener system installed since 2018. Always good service and annual maintenance visits are consistently very good. Today, Kevin & Lee did an excellent job on annual maintenance.
Customer in Greater London Posted on 04/05/2023 , work completed 04/05/2023
Recommended
The trader replied (on 23/05/2023)
a super review, thankyou so much - five stars and a very happy team PWP.
Very Pleased
Customer Service
Quality
Value
Very pleased with the engineer Lee who came out - did a really good job
Which? Trusted Traders Consumer Posted on 04/05/2023 , work completed 28/04/2023
Recommended
The trader replied (on 23/05/2023)
five fabulous stars and many thanks for making the effort to review us.
Great Job
Customer Service
Quality
Value
Professional work done on time and to a very high standard
Which? Trusted Traders Consumer Posted on 04/05/2023 , work completed 28/04/2023
Recommended
The trader replied (on 23/05/2023)
Thanks for your kind words and review.
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Have a question?

029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.

Have a question?

029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.