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Endorsed by Which?
The Pure Water People
Opening Hours
Today - 08:30–12:30
- Monday 08:30–19:30
- Tuesday 08:30–19:30
- Wednesday 08:30–19:30
- Thursday 08:30–19:30
- Friday 08:30–19:30
- Saturday 08:30–12:30
- Sunday - Closed
Organisations and Awards
About
We can do everything and anything to make your water wonderful at home, from softening to more advanced levels of purification, we provide you with an energy efficient solution that requires minimal salt and saves you money!
The Pure Water People Ltd (PWP) will provide you with an exclusive range of products that will purify your drinking, cooking and even household water to degrees only dreamt of by your water supply company.
With literally thousands of satisfied customers, our passion is the purity of your water and the numerous benefits it provides.
Our outstanding reviews speak for themselves, we love to make water wonderful and our ethos is to deliver an outstanding service with one of the best products in the market place today!
What we do
Water softener installation and maintenance
Plumbers
- Water softener installation and maintenance
Water treatment
More Services
- water purification
- drinking water treatment
My work
Customer reviews
Why you can trust these reviews
All reviews are verified as being genuine and a true customer of this trader.
How can we be so sure?
100% of the reviews we publish have been through our stringent moderation process.
4.8
1681 reviews
Recommended
Recommended
by 100% of customers
Sort by
great service as usual
Customer Service
Quality
Value
Lewis, the Engineer from The Pure Water People was punctual, very knowledgeable regarding the system and the work undertaken plus explained what and when particular parts would probably need changing/updating etc. All aspects of the service were explained and carried out effectively, with the price being advised prior to the visit. Lewis also gave me advice on simple things I could do to help maintain the system.
Tony in Hampshire
, work completed
Recommended
We like pure water in London and appreciate good service
Customer Service
Quality
Value
We have used this service for 7 years. Pure soft water in a hard water area like London is good by removing Lime Scale. The drinking water tap is great. The service has always been very friendly and efficient. Minor adjustments on both sides have been dealt with properly. Lewis did a good job today on our annual check up and also capably led me through a minor adjustment to the settings on the system over the phone when I was concerned about salt usage. I am not competent to report on value
Customer in Greater London
, work completed
Recommended
Excellent
Customer Service
Quality
Value
Just had Kevin and Lee round who sorted problem with water softener, they were friendly and efficient, and left it in full working order.
Which? Trusted Traders Consumer
, work completed
Recommended
Maintenance Service
Customer Service
Quality
Value
Lewis did his work excellently. We have used him before and are very happy to leave a review
Which? Trusted Traders Consumer
, work completed
Recommended
Very Good
Customer Service
Quality
Value
Excellent service, everything explained. Call to say when they are coming and arrive on time. Lewis was fantastic, very polite. Everything left as it was found. Explained everything clearly.
Which? Trusted Traders Consumer
, work completed
Recommended
Great work very efficient
Customer Service
Quality
Value
Lee was very polite made me feel at ease. Very neat and tidy work. After installation Lee explained how it works and gave advice. Very pleased with the job completed and in a good time scale.
Customer in Swindon
, work completed
Recommended
efficient service
Customer Service
Quality
Value
This company has provided efficient service to our water softener unit for more than 10 years. They carry out the work efficiently and on schedule arranged by telephone. Lewes has carried out our annual service for the last 3 years and is always polite and helpful in explaining what is being done on the appointment.
Customer in Oxfordshire
, work completed
Recommended
Good service from start to finish
Customer Service
Quality
Value
The Pure Water People Ltd are thorough in what they do and how they treat their customers. They clearly aspire to a high standard of service and do their best to honour their commitments and keep their customers fully informed. Lewes, who came to service the boiler today, had done his homework on our set-up the night before. As for the quality of the work, we have not had any issues since we installed the system ten years ago. I am a satisfied customer.
Charles in Somerset
, work completed
Recommended
Great company with a great water treatment solution!
Customer Service
Quality
Value
The Pure Water People were brilliant to deal with from; following my web enquiry up straight away, to a very comprehensive demonstration and followed by a flawless installation from Lee's & Kevin. The installation turned out to be a lot more complicated than originally thought but the floorboards and carpets were relaid perfectly. I would highly recommend this company.
Customer in South Gloucestershire
, work completed
Recommended
Annual Service
Customer Service
Quality
Value
What can I say? It's Mike. He's brilliant! He has always provided a professional, knowledgeable and friendly service over the years, whether for installations or annual services, and nothing has changed. Thanks Mike and thanks to the whole team.
Customer in Oxfordshire
, work completed
Recommended