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Endorsed by Which?
The Pure Water People
Opening Hours
Today - 08:30–12:30
- Monday 08:30–19:30
- Tuesday 08:30–19:30
- Wednesday 08:30–19:30
- Thursday 08:30–19:30
- Friday 08:30–19:30
- Saturday 08:30–12:30
- Sunday - Closed
Organisations and Awards
About
We can do everything and anything to make your water wonderful at home, from softening to more advanced levels of purification, we provide you with an energy efficient solution that requires minimal salt and saves you money!
The Pure Water People Ltd (PWP) will provide you with an exclusive range of products that will purify your drinking, cooking and even household water to degrees only dreamt of by your water supply company.
With literally thousands of satisfied customers, our passion is the purity of your water and the numerous benefits it provides.
Our outstanding reviews speak for themselves, we love to make water wonderful and our ethos is to deliver an outstanding service with one of the best products in the market place today!
What we do
Water softener installation and maintenance
Plumbers
- Water softener installation and maintenance
Water treatment
More Services
- water purification
- drinking water treatment
My work
Customer reviews
Why you can trust these reviews
All reviews are verified as being genuine and a true customer of this trader.
How can we be so sure?
100% of the reviews we publish have been through our stringent moderation process.
4.8
1681 reviews
Recommended
Recommended
by 100% of customers
Sort by
Annual service
Customer Service
Quality
Value
Arrived on time to carry out the service on the water filter and drinking water system. Was very helpful and always clean and tidy.
Customer in South Gloucestershire
, work completed
Recommended
Quality service, as expected.
Customer Service
Quality
Value
The maintenance visit was previously arranged. Visit was confirmed several days in advance. Engineer was personable, obviously competent and helpful. Arrived within the time frame quoted and did not waste any time when here.
John in Wiltshire
, work completed
Recommended
Water filter maintenance
Customer Service
Quality
Value
Excellent service as usual. Mike made a prompt arrival. He was very pleasant and efficient and also very informative.
Sue in West Midlands
, work completed
Recommended
Excellent Service
Customer Service
Quality
Value
Lewis called to give me notice before coming. He arrived on time, good to see a familiar face. Explained very clearly what he was doing, was tidy and clean and we had a nice chat.
Which? Trusted Traders Consumer
, work completed
Recommended
Water purifier servicing
Customer Service
Quality
Value
Kevin did a very efficient job while servicing the water filter. He explained everything he did and was very pleasant. We'd definitely recommend him.
Customer in Somerset
, work completed
Recommended
Great service
Customer Service
Quality
Value
Kevin came very polite and very friendly. He did the service and then told me all that he had done, it did not take him very long as he knows what he is doing Thank you
Customer in South Gloucestershire
, work completed
Recommended
Water systems service
Customer Service
Quality
Value
The Pure Water People proved again how customer focused they are. Kerry is polite and books the appointment well in advnace as is flexible. Kevin was the service engineer and was great. Gave advice on the state of the system and how to get the best of the service recalibrated the water system to allow for the change in our water hardness cleaned up and was polite. AND more important we could notice the improvements after the service.
Customer in Hampshire
, work completed
Recommended
Excellent service from The Pure Water People
Customer Service
Quality
Value
Excellent service today from Kevin at the Pure Water People. He serviced our water softener, replaced old parts and was very careful to check the system was working. Thank you.
Customer in Hampshire
, work completed
Recommended
Annual check and service
Customer Service
Quality
Value
Another annual service today. Booking and communication re time of arrival very efficient. Lewis also phoned ahead and was his usual friendly, efficient and professional self. It's always nice to see the same person sometimes and he remembered all about our house and system. System continues to provide us with clean soft water and no limescale. Brilliant product and great service - thank you.
Customer in Greater London
, work completed
Recommended
Very efficient and thorough.
Customer Service
Quality
Value
Mike was very helpful in explaining any issues that were raised. The minimal amount of disruption and cleared up any dirt or waste produced. The whole new water purification system was installed in a very few hours.
Customer in Gloucestershire
, work completed
Recommended