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The Pure Water People

4.8

1828 Reviews

Opening Hours
Today - 08:30–19:30
  • Monday 08:30–19:30
  • Tuesday 08:30–19:30
  • Wednesday 08:30–19:30
  • Thursday 08:30–19:30
  • Friday 08:30–19:30
  • Saturday 08:30–12:30
  • Sunday - Closed

Organisations and Awards

AUGUST 2021

About

We can do everything and anything to make your water wonderful at home, from softening to more advanced levels of purification, we provide you with an energy efficient solution that requires minimal salt and saves you money!

The Pure Water People Ltd (PWP) will provide you with an exclusive range of products that will purify your drinking, cooking and even household water to degrees only dreamt of by your water supply company.

With literally thousands of satisfied customers, our passion is the purity of your water and the numerous benefits it provides.

Our outstanding reviews speak for themselves, we love to make water wonderful and our ethos is to deliver an outstanding service with one of the best products in the market place today!

What we do

  • Water softener installation and maintenance

  • Plumbers

    • Water softener installation and maintenance
  • Water treatment

  • More Services

    • water purification
    • drinking water treatment

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.8
1828 reviews
Customer Service
4.9
Quality
4.9
Value
4.6
Sort by
Very satisfied
Had a new water filter installed. The whole experience was hassle free from start to finish. Mike who carried out the installation was polite and friendly and did a great job. Will definitely use again.
Customer in South Gloucestershire Posted on 20/02/2026 (Reviewer did not use service)
Water Softener Install
Excellent service, softener installed on allocated date, engineer extremely efficient and tidy. System working well we are now benefiting from nice clean tops.
Customer in North Somerset Posted on 15/02/2026 (Reviewer did not use service)
Water treatment system
Customer Service
Quality
Value
Fitted both whole house water treatment system and a drinking water filter system. Arrived as arranged very professional fitter fully explained system. Left site neat and tidy
Customer in North Somerset Posted on 13/02/2026 , work completed 13/02/2026
Thank you Mike
Customer Service
Quality
Value
We had our annual service and Mike the original installer of the system 4 years ago came down it this time. He had some specific issues to be looked into and Mike did a thorough job, taking time to provide a full explanation of his working process. He was polite, tidy and left us feeling confident that he had done a good job.
Customer in Dorset Posted on 13/02/2026 , work completed 12/02/2026
Installation of water softener and filters
AJ - did an excellent job today with great professionalism and care. I would mainly recommend installation process and yet to see the results over the next coming days and years.
Customer in Cambridgeshire Posted on 12/02/2026 (Reviewer did not use service)
Excellent Work.
Customer Service
Quality
Value
Mark is always - Clean - Tidy - Efficient. 10/10. Very pleasant to answer any of my questions. Mark has been the engineer for our equipment most of the time since it was originally fitted by him in 2007. We are very pleased to have him look after our equipment.
Customer in Gloucestershire Posted on 30/01/2026 , work completed 28/01/2026
Reliable Service Over 20 years
Customer Service
Quality
Value
My water system was installed by Mike in 2005 and has been annually serviced by him. Booking is easy and accommodating. Communication is clear. Quoting always given. No hidden costs. No catcehs. Reliable, friendly and competent plumber and just a lovely person. Highly recommend this service. And the clean water is just THE BEST!!! Best investment in our health that we ever made. Twenty one years and counting!
Customer in Bristol City Posted on 23/01/2026 , work completed 21/01/2026
Soft water system
Customer Service
Quality
Value
Having had a soft water system installed in a previous house I decided to have it installed in my in my recent property, I had no hesitation in calling 'The pure water people', the service was first class and the technician, Mike, was efficient, professional and explained everything he was doing in terms that we could easily understand. If we ever move again they would be first on the list to call.
Customer in Greater London Posted on 22/01/2026 , work completed 22/01/2026
Upgraded to the PLATINUM Package from an old Rainsoft system
Customer Service
Quality
Value
The new system was installed and all working fine afterwards. The engineer did a perfect job. Cleaned up after himself. Renewed all pipes and installed a new tap which included the Kinetico K5 Pure+ Drinking Water System, using a very thin pipe in the middle of the main tap. The Water softener, a Pentair Foleo, was also installed along with the Chemical Removal Filter. I opted to have it installed in the same location outside, under the kitchen window. They provide a wooden cabinet & the wood was pretreated. It came with insulation fitted inside the cabinet and further insulation covers to tuck around each piece of equipment. All fitted perfectly. I chose to leave writing a review, so that I could say how the whole system has been working. It has been working perfectly over the last 40 days. The water softener has an app available that is useful to see your water usage etc.
Customer in South Gloucestershire Posted on 19/01/2026 , work completed 11/12/2025
Excellent service
Customer Service
Quality
Value
We have been very satisfied with Pure Water People. They have installed a new water softener, and the service has been excellent and from initial contact, discussion of options, issuing of quote and installation.
Customer in Bristol City Posted on 13/01/2026 , work completed 12/01/2026