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Endorsed by Which?
The Pure Water People
Opening Hours
Today - 08:30–19:30
- Monday 08:30–19:30
- Tuesday 08:30–19:30
- Wednesday 08:30–19:30
- Thursday 08:30–19:30
- Friday 08:30–19:30
- Saturday 08:30–12:30
- Sunday - Closed
Organisations and Awards
About
We can do everything and anything to make your water wonderful at home, from softening to more advanced levels of purification, we provide you with an energy efficient solution that requires minimal salt and saves you money!
The Pure Water People Ltd (PWP) will provide you with an exclusive range of products that will purify your drinking, cooking and even household water to degrees only dreamt of by your water supply company.
With literally thousands of satisfied customers, our passion is the purity of your water and the numerous benefits it provides.
Our outstanding reviews speak for themselves, we love to make water wonderful and our ethos is to deliver an outstanding service with one of the best products in the market place today!
What we do
Water softener installation and maintenance
Plumbers
- Water softener installation and maintenance
Water treatment
More Services
- water purification
- drinking water treatment
My work
Customer reviews
Why you can trust these reviews
All reviews are verified as being genuine and a true customer of this trader.
How can we be so sure?
100% of the reviews we publish have been through our stringent moderation process.
4.8
1749 reviews
Recommended
Recommended
by 100% of customers
Sort by
Really helpful, really nice
Customer Service
Quality
Value
I'd like to praise Lewis, who did and explained everything. Tidied up really well after the work was completed.
Which? Trusted Traders Consumer
, work completed
Recommended
A great experience
Customer Service
Quality
Value
I appreciated that Kevin kept me apprised of his expected time of arrival following a traffic holdup en route and he arrived at his newly appointed time. His checks showed that the hardness setting needed to be adjusted then the maintenance filters and CRV were replaced and everything was tested. Kevin is very friendly, professional and knowledgeable. I moved house last year and am so pleased that I transferred my unit to the new address. All sorted for another year.
Customer in Dorset
, work completed
Recommended
Professional, knowledgeable and friendly
Customer Service
Quality
Value
The staff at the end of the phone are always helpful and friendly. There is never any pressure to buy or spend money, and there is the option to spread payments for a service or for replacement parts if necessary. The engineers who visit to service the equipment are polite, friendly and enthusiastic about the product and take the time to ensure that customers are using the filter to its best potential. Their communication is excellent and they are happy to answer questions and give advice. The product works as advertised. We live in a very hard water area and our taps and kettle no longer show any signs of limescale and our water does not taste/smell of chlorine anymore.
Customer in Oxfordshire
, work completed
Recommended
Service for Water softener
Customer Service
Quality
Value
Filters changed, helpful and well-mannered people
Which? Trusted Traders Consumer
, work completed
Recommended
Extremely Happy
Customer Service
Quality
Value
Very well done. We've had our water softener upgraded and it should be much more efficient.
Which? Trusted Traders Consumer
, work completed
Recommended
Annual Check Up
Customer Service
Quality
Value
The annual checkup on my water filter was carried out efficiently and quickly. Kevin and Lee did a really good job, whilst also being very friendly and providing great customer service.
Which? Trusted Traders Consumer
, work completed
Recommended
Water system annual service
Customer Service
Quality
Value
Technician Lowes arrived on time and called us 20 minutes before arrival. Annual service completed efficiently and good feed back of possible future upgrades to system which has been installed for 19 years and has worked flawlessly. Recommended a modification to the shut off valves to make them easier to operate which I have decided to do. We have always received excellent service from this company.
Customer in Berkshire
, work completed
Recommended
Excellent work as usual
Customer Service
Quality
Value
We have had their system for 10 years plus and we are delighted with the fact that we always have soft water and no limescale. They service the system once a year and today Lewis carried out the annual service with his usual efficiency in a cheerful and knowledgeable fashion. We highly recommend the Company.
Customer in Berkshire
, work completed
Recommended
A job well done
Customer Service
Quality
Value
The technician arrived on time, to carry out maintenance on the softener, and the work was completed efficiently. Explanations of the work were clear.
Customer in Somerset
, work completed
Recommended
Service maintenance
Customer Service
Quality
Value
Today I had my annual service done. Changed filters on drinking water,tests done etc, all done by KEVIN. Very happy with this technician , helpful,professional, friendly. Thank you.
Customer in Oxfordshire
, work completed
Recommended