/
Endorsed by Which?
The Pure Water People
Opening Hours
Today - 08:30–19:30
- Monday 08:30–19:30
- Tuesday 08:30–19:30
- Wednesday 08:30–19:30
- Thursday 08:30–19:30
- Friday 08:30–19:30
- Saturday 08:30–12:30
- Sunday - Closed
Organisations and Awards
About
We can do everything and anything to make your water wonderful at home, from softening to more advanced levels of purification, we provide you with an energy efficient solution that requires minimal salt and saves you money!
The Pure Water People Ltd (PWP) will provide you with an exclusive range of products that will purify your drinking, cooking and even household water to degrees only dreamt of by your water supply company.
With literally thousands of satisfied customers, our passion is the purity of your water and the numerous benefits it provides.
Our outstanding reviews speak for themselves, we love to make water wonderful and our ethos is to deliver an outstanding service with one of the best products in the market place today!
What we do
Water softener installation and maintenance
Plumbers
- Water softener installation and maintenance
Water treatment
More Services
- water purification
- drinking water treatment
My work
Customer reviews
Why you can trust these reviews
All reviews are verified as being genuine and a true customer of this trader.
How can we be so sure?
100% of the reviews we publish have been through our stringent moderation process.
4.8
1799 reviews
Recommended
Recommended
by 100% of customers
Sort by
Wow impressive job
Customer Service
Quality
Value
Mike turned up at the designated time & proceeded with his work. I came home to find the original location site gone & new water softener in place in the shed The size he gave us on the survey was very neat & tidy & fit to his specifications. Everything was left in a clean, tidy state. The changes made to the original design will help us greatly. I have to say this job was over and above what I expected, I don't think I have ever put that in a review before. Many thanks, Mike.
Customer in Wiltshire
, work completed
Recommended
New Kinetico premier soft water unit. Pure Water People
Customer Service
Quality
Value
Our old unit was removed smoothly and efficiently and the new one installed really quickly, with it's features clearly explained by Kevin. It works well and has since been totally trouble-free. We enjoyed our soft water with the previous unit, but it was not always reliable. This new one is excellent.
Susan in Oxfordshire
, work completed
Recommended
Service of water softening system
Customer Service
Quality
Value
Engineer arrived within allotted time slot and annual servicing of system proceeded efficiently. Friendly service and I was given useful advice about getting the best from my system.
Customer in Greater London
, work completed
Recommended
Annual service
Customer Service
Quality
Value
Great annual service visit, Kevin the tradesmen was excellent, was extremely patient with the number of questions I asked and explained everything very clearly.
Which? Trusted Traders Consumer
, work completed
Recommended
Annual service
Customer Service
Quality
Value
My annual service and inspection was conducted by Lewis in the usual courteous and efficient manner. I would recommend their service to any new user.
Which? Trusted Traders Consumer
, work completed
Recommended
Very Good
Customer Service
Quality
Value
Just like to say Lee, who fitted the system, was very good. Explained everything we needed to know. Worked very efficienty and cleaned up after himself.
Which? Trusted Traders Consumer
, work completed
Recommended
Water treatment service
Customer Service
Quality
Value
I had a water filtration system installed several years ago by this company and have used them to service the system ever since. The system works excellently on the hardwater and as a consequence we have no more limescale in the kettle or shower etc. They always contact me to inform me that the service is due and the price quoted is always adhered to. The work is carried out by their experienced staff and all packaging is taken away. I would personally recommend this company to anyone thinking of having a water softener system installed.
William in Swindon
, work completed
Recommended
Excellent communication, one hundred percent satisfaction
Customer Service
Quality
Value
Very happy with the overall service of The Pure Water People. We had a water softener fitted outside. Kelly , Neil and Mike who we dealt with were very informative and friendly. The installation of our water softener was excellent , and Mike who fitted it did an excellent job . Thank you Mike. We saw a difference in our water the first evening, so incredibly soft. Absolutely thrilled
Nicola in Wiltshire
, work completed
Recommended
Excellent service
Customer Service
Quality
Value
Kevin has just left and provided us with expert knowledge. He was informative, went above and beyond and provided a high quality service. Based on my experience with Kevin I would fully recommend this company.
Natalie in North Somerset
, work completed
Recommended
Informative and speedy
Customer Service
Quality
Value
Can’t fault it. Everything was fully explained at every visit. The initial enquiry and assessment, survey and installation was completed within 10 days. Very happy.
Emma in North Somerset
, work completed
Recommended