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The Pure Water People

4.8

1732 Reviews

Opening Hours
Today - 08:30–12:30
  • Monday 08:30–19:30
  • Tuesday 08:30–19:30
  • Wednesday 08:30–19:30
  • Thursday 08:30–19:30
  • Friday 08:30–19:30
  • Saturday 08:30–12:30
  • Sunday - Closed
See customer reviews & leave a review

Organisations and Awards

AUGUST 2021

About

We can do everything and anything to make your water wonderful at home, from softening to more advanced levels of purification, we provide you with an energy efficient solution that requires minimal salt and saves you money!

The Pure Water People Ltd (PWP) will provide you with an exclusive range of products that will purify your drinking, cooking and even household water to degrees only dreamt of by your water supply company.

With literally thousands of satisfied customers, our passion is the purity of your water and the numerous benefits it provides.

Our outstanding reviews speak for themselves, we love to make water wonderful and our ethos is to deliver an outstanding service with one of the best products in the market place today!

What we do

  • Water softener installation and maintenance

  • Plumbers

    • Water softener installation and maintenance

  • Water treatment

  • More Services

    • water purification
    • drinking water treatment

My work

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.8
1732 reviews
Customer Service
4.9
Quality
4.9
Value
4.6
Recommended

Recommended

by 100% of customers
Sort by
Excellent
Customer Service
Quality
Value
Used this company for around 16-17 years. They put in a water softening system that is serviced annually, very polite, very clean and efficient.
Which? Trusted Traders Consumer Posted on 09/03/2023 , work completed 08/03/2023
Recommended
The trader replied (on 14/03/2023)
17 years of wonderful water and custom - many thanks.
Excellent
Customer Service
Quality
Value
They were clean, very helpful and completed the job correctly. Very good communication if any changes were needed.
Which? Trusted Traders Consumer Posted on 09/03/2023 , work completed 28/02/2023
Recommended
The trader replied (on 14/03/2023)
five fabulous stars - thankyou for taking the time to review us.
Excellent service
Customer Service
Quality
Value
We have been a customer for about 25 years and had our system replaced 2 years ago. Lewis did our annual service yesterday and was extremely efficient and professional, explained all that was being done and how best to optimise the system. Cannot fault the service.
Christopher in Bath and North East Somerset Posted on 07/03/2023 , work completed 06/03/2023
Recommended
The trader replied (on 14/03/2023)
WOW! 25 years of wonderful treated water at home - and a repeat purchase too after 23 years! Thankyou so much.
Efficient work
Customer Service
Quality
Value
This year we had Kevin come to service our drinking water, he phoned to ask if we'd mind if he came a little early which suited me very well, he was pleasant and efficient, he showed me what he was doing and got on with it competently. He was friendly and professional. The price was exactly as quoted. All good.
Customer in Wiltshire Posted on 04/03/2023 , work completed 03/03/2023
Recommended
The trader replied (on 14/03/2023)
A solid review of our products and services - much appreciated.
Great Job
Customer Service
Quality
Value
Lewis carried out the regular service on our water softener. Was on time, and explained what he was going to do. He was very polite and efficient. Diagnosed a problem and went about rectifying the issue very quickly.
Customer in Oxfordshire Posted on 03/03/2023 , work completed 03/03/2023
Recommended
The trader replied (on 14/03/2023)
We are pleased that your system is back in working order again - thanks for your review.
Satisfied customer
Customer Service
Quality
Value
Excellent work by Kevin Arrived on time. All installed and tested. No problems. Removed old water softener.
Customer in Somerset Posted on 03/03/2023 , work completed 03/03/2023
Recommended
The trader replied (on 14/03/2023)
We appreciate your five star review, thank you so much!
Annual Service
Customer Service
Quality
Value
Lewis arrived on time to carry out the service on the water filter and drinking water system. He came last year so we were confident that he would do a good job. Lewis is very helpful and always ready to answer any questions we might have. He always leaves everything clean and tidy, which is very much appreciated.
Elizabeth in Surrey Posted on 02/03/2023 , work completed 02/03/2023
Recommended
The trader replied (on 14/03/2023)
Hi Elizabeth, thankyou for your kind words - Lewis is a talented chap and well liked by all. Take care.
Annual service.
Customer Service
Quality
Value
Just had service to my water purifier excellent service Lewis was very helpful polite and explained everything he was going to do very clean and good job recommend
Customer in Swindon Posted on 02/03/2023 , work completed 01/03/2023
Recommended
The trader replied (on 24/05/2023)
Please do recommend us to lots of people and thank you for your lovely words.
Annual service
Customer Service
Quality
Value
Very pleased with Kevin, as usual.
Which? Trusted Traders Consumer Posted on 02/03/2023 , work completed 28/02/2023
Recommended
The trader replied (on 24/05/2023)
Five fabulous stars for Kevin and our products and services - many thanks.
Above and beyond
Customer Service
Quality
Value
Kevin was amazing and brilliant, I am very happy and would recommend.
Which? Trusted Traders Consumer Posted on 02/03/2023 , work completed 28/02/2023
Recommended
The trader replied (on 24/05/2023)
He's a popular chap our Kevin - thanks for taking the time to review us.
Which? Trusted Traders

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Have a question?

029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.

Have a question?

029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.