Endorsed by Which?

The Pure Water People

4.8

1681 Reviews

Opening Hours
Today - 08:30–12:30
  • Monday 08:30–19:30
  • Tuesday 08:30–19:30
  • Wednesday 08:30–19:30
  • Thursday 08:30–19:30
  • Friday 08:30–19:30
  • Saturday 08:30–12:30
  • Sunday - Closed

Organisations and Awards

AUGUST 2021

About

We can do everything and anything to make your water wonderful at home, from softening to more advanced levels of purification, we provide you with an energy efficient solution that requires minimal salt and saves you money!

The Pure Water People Ltd (PWP) will provide you with an exclusive range of products that will purify your drinking, cooking and even household water to degrees only dreamt of by your water supply company.

With literally thousands of satisfied customers, our passion is the purity of your water and the numerous benefits it provides.

Our outstanding reviews speak for themselves, we love to make water wonderful and our ethos is to deliver an outstanding service with one of the best products in the market place today!

What we do

  • Water softener installation and maintenance

  • Plumbers

    • Water softener installation and maintenance
  • Water treatment

  • More Services

    • water purification
    • drinking water treatment

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.8
1681 reviews
Customer Service
4.9
Quality
4.9
Value
4.6
Sort by
Water System Service
Customer Service
Quality
Value
Prompt efficient service. A telephone call was received in advance to narrow down the time slot. The work areas were left in a tidy state and the engineer (Lewis) provided an update and a rationale on work completed. We have used this company for nine years and remain satisfied with the product and servicing.
Customer in Greater London Posted on 23/11/2022 , work completed 23/11/2022
The trader replied (on 24/05/2023)
We appreciate your kind words and taking the time to review us.
Very happy with the service from this company.
Customer Service
Quality
Value
Excellent company, very satified with the water system we have fitted. Very reliable and they do my servicing every year. Thank you Kevin
Which? Trusted Traders Consumer Posted on 23/11/2022 , work completed 22/11/2022
A good job well done
Customer Service
Quality
Value
Kevin arrived at 9am at the correct time, he did his tests and changed the filters, cleared up after himself and left, thank you very much for the service.
Which? Trusted Traders Consumer Posted on 23/11/2022 , work completed 21/11/2022
The trader replied (on 14/03/2023)
Five wonderful stars for team PWP many thanks.
Exceptional service
Customer Service
Quality
Value
They came earlier than expected they were considerate everything was cleared up and it was one of most pleasant experience.I dont understan why not everyone has one of these systems. My new system is better than the previous one.
Which? Trusted Traders Consumer Posted on 23/11/2022 , work completed 16/11/2022
The trader replied (on 14/03/2023)
thank you for five fabulous stars.
Unit General Service
Customer Service
Quality
Value
Kevin, from The Pure Water People, Carried out a yearly service on a House hold 10+ year unit , Professional, The equipment has been such a bonus to the home after undertaking a large refub 2007 , Very reliable company, Never had to clean the glass in the shower, Taps are spotless , Boilers still efficient, And the Mother inlaw always asks for a cup of our nice coffee, It’s not the coffee we use it’s the water which is cleaned and tastes better , the kettle has never been so clean for years.
Customer in Oxfordshire Posted on 17/11/2022 , work completed 17/11/2022
The trader replied (on 14/03/2023)
It really is the water - we love your review- it really made us smile! we do pride ourselves on providing you with fantastic quality products and wonderful water - a job well done!
Good Service
Customer Service
Quality
Value
Kevin was very efficient and kept costs low for me, by being very honest
Which? Trusted Traders Consumer Posted on 17/11/2022 , work completed 10/11/2022
The trader replied (on 14/03/2023)
Thanks for your smashing review - and for mentioning Kevin, he's a smashing chap!
Excellent Work
Customer Service
Quality
Value
Came on time. Excellent service. I've had the system for 12 years and the water is better tasting than tap water. Helped my skin improve and is much better for it and no limescale. Came out to do the yearly service and Lewis did a fantastic job
Which? Trusted Traders Consumer Posted on 17/11/2022 , work completed 10/11/2022
The trader replied (on 14/03/2023)
We love a fabulous five star review here at team PWP - huge appreciation.
Annual service
Customer Service
Quality
Value
The engineer Lewis arrived punctually as arranged. He's professional, knowledgeable and very approachable. He fully explained the work to be undertaken and all was completed as expected. We're very pleased with the system and the maintenance service provided by Aquatec/Pure Water People.
Richard in Surrey Posted on 15/11/2022 , work completed 03/11/2022
The trader replied (on 16/11/2022)
we are happy that you love your system, Lewis is a marvellous water quality engineer. Many thanks for you kind words.
Great efficient and friendly people
Customer Service
Quality
Value
Have had a water system for ten years now and so pleased not only with the quality of our water but the smooth and very efficient service and maintenance from the Pure Water People. Thoroughly recommend them and applaud their system.
Customer in Surrey Posted on 15/11/2022 , work completed 15/11/2022
The trader replied (on 16/11/2022)
Applause for our systems and for team PWP - we will definitely take a bow for this review. Such lovely words - Many thanks.
Service
Customer Service
Quality
Value
Regular service in our 7 year old system. Lewis was very efficient and knowledgeable. Completed the service quickly and with no mess.
Customer in Greater London Posted on 11/11/2022 , work completed 10/11/2022
The trader replied (on 16/11/2022)
we appreciate you taking the time to review us. Many thanks.