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Endorsed by Which?
The Pure Water People
Opening Hours
Today - 08:30–19:30
- Monday 08:30–19:30
- Tuesday 08:30–19:30
- Wednesday 08:30–19:30
- Thursday 08:30–19:30
- Friday 08:30–19:30
- Saturday 08:30–12:30
- Sunday - Closed
Organisations and Awards
About
We can do everything and anything to make your water wonderful at home, from softening to more advanced levels of purification, we provide you with an energy efficient solution that requires minimal salt and saves you money!
The Pure Water People Ltd (PWP) will provide you with an exclusive range of products that will purify your drinking, cooking and even household water to degrees only dreamt of by your water supply company.
With literally thousands of satisfied customers, our passion is the purity of your water and the numerous benefits it provides.
Our outstanding reviews speak for themselves, we love to make water wonderful and our ethos is to deliver an outstanding service with one of the best products in the market place today!
What we do
Water softener installation and maintenance
Plumbers
- Water softener installation and maintenance
Water treatment
More Services
- water purification
- drinking water treatment
My work
Customer reviews
Why you can trust these reviews
All reviews are verified as being genuine and a true customer of this trader.
How can we be so sure?
100% of the reviews we publish have been through our stringent moderation process.
4.8
1799 reviews
Recommended
Recommended
by 100% of customers
Sort by
Excellent and reliable company with very competent staff.
Customer Service
Quality
Value
We have been a customer for over 8 years and during that time we have only had one fault with the equipment. This was fixed the day after it was reported. Lewis, our engineer, who repaired the fault and does our annual service is excellent. Knows what has to be done and does it quickly and with out fuss.
Customer in Greater London
, work completed
Recommended
Great Job delivered with very high professionalism and Quality
Customer Service
Quality
Value
Lee visited my home today and did a very good job in fitting the unit with high quality. Also Francoise also did a great demo explaining pros cons of the product which helped to make the right decision. Thanks team for the great job done. Will enjoy the good quality water from now onwards. Cheers
Customer in Surrey
, work completed
Recommended
Excellent service
Customer Service
Quality
Value
Lewis arrived very promptly & carried out a service, filter changes etc. He was very efficient & talked through what he was doing as he tested the system.
Customer in Oxfordshire
, work completed
Recommended
First time install
Customer Service
Quality
Value
Lee was very polite and professional cleaned up after himself and was very friendly and approachable.
Trudy in Wiltshire
, work completed
Recommended
Friendly, polite service
Customer Service
Quality
Value
Kevin was very polite and respected my property. He cleaned up after himself and was very friendly and approachable.
Which? Trusted Traders Consumer
, work completed
Recommended
Efficient annual service with useful help and advice.
Customer Service
Quality
Value
Lewis arrived on time to complete our annual service. He asked if we had experienced any issues with the system and outlined what he intended to do. He kept me informed throughout, checked my understanding and provided useful advice. He was efficient, organised, and polite throughout his visit. He left having fully serviced and checked the system to ensure it was operating correctly. Great job.
Customer in Swindon
, work completed
Recommended
Great service
Customer Service
Quality
Value
Very pleased with Kevin’s work today for the installation of our new Kinetico water system. Kevin was timely, friendly and professional. A very tidy job all round and all the equipment is working well. Many thanks.
Leon in Bath and North East Somerset
, work completed
Recommended
Annual service of water softener system
Customer Service
Quality
Value
The servicing agent arrived as per the agreed time. He changed the filters, adjusted the regeneration schedule, adjusted the flow of the drinking water, and tested that the system was working as it's supposed to throughout the house. He explained what he was doing and answered the questions that I had.
Mark in Berkshire
, work completed
Recommended
Many years of great service
Customer Service
Quality
Value
I have used The Pure Water People for many years now for carrying out the servicing and repairs on our Whole House softener system. In all of my dealings with this company I have always found them to be extremely helpful and efficient. Our softener system is by no means state of the art now, but the Pure Water engineers are extremely knowledgeable and have managed to keep it working efficiently, making adjustments as and when necessary. On the rare occasions when the system has ceased to function, Pure Water have been very quick to respond to my distress call and have always managed to rapidly source replacement parts. All in all, a very fine company to deal with.
Customer in North Somerset
, work completed
Recommended
Softener Installed
Customer Service
Quality
Value
Lee is a credit to his business - was in touch with us prior to arrival, was on time and extremely diligent throughout. He explained everything he was going to do and then took us through all the work and all things we needed to know. So far we can see the difference with having a water softener with the drinking filters. Would certainly recommend
Customer in Hertfordshire
, work completed
Recommended