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Endorsed by Which?
The Pure Water People
Opening Hours
Today - 08:30–12:30
- Monday 08:30–19:30
- Tuesday 08:30–19:30
- Wednesday 08:30–19:30
- Thursday 08:30–19:30
- Friday 08:30–19:30
- Saturday 08:30–12:30
- Sunday - Closed
Organisations and Awards
About
We can do everything and anything to make your water wonderful at home, from softening to more advanced levels of purification, we provide you with an energy efficient solution that requires minimal salt and saves you money!
The Pure Water People Ltd (PWP) will provide you with an exclusive range of products that will purify your drinking, cooking and even household water to degrees only dreamt of by your water supply company.
With literally thousands of satisfied customers, our passion is the purity of your water and the numerous benefits it provides.
Our outstanding reviews speak for themselves, we love to make water wonderful and our ethos is to deliver an outstanding service with one of the best products in the market place today!
What we do
Water softener installation and maintenance
Plumbers
- Water softener installation and maintenance
Water treatment
More Services
- water purification
- drinking water treatment
My work
Customer reviews
Why you can trust these reviews
All reviews are verified as being genuine and a true customer of this trader.
How can we be so sure?
100% of the reviews we publish have been through our stringent moderation process.
4.8
1749 reviews
Recommended
Recommended
by 100% of customers
Sort by
Friendly, efficient and professional
Customer Service
Quality
Value
Their adminiostrator followed up an email with a phone call to arrange the date and item to service my water softening system. The engineer arrived on time, I recognized him from previous annual visits and he recognized me. He did the work efficiently and answered my questions. He was tidy and cleaned up as he went along.
Customer in Hertfordshire
, work completed
Recommended
A Good Service to my Aqua Equipment
Customer Service
Quality
Value
I had my equipment serviced, the work was done thoroughly and efficiently, and clearly explained to me after the work was completed
Customer in South Gloucestershire
, work completed
Recommended
Annual Service
Customer Service
Quality
Value
This year they changed filters and checked pressures. Advice was given about when going away. I have a contract with them whereby I pay a regular fixed monthly amount which is over 5 years and has proved exceptionally useful. The water system is excellent and all houses should have one! No limescale anywhere and pure drinking water all standard!
Brian in Oxfordshire
, work completed
Recommended
Schedule Service
Customer Service
Quality
Value
Arrangements were very easy and the office staff polite and accommodating to my requirements. Service engineer (Lewis) phoned giving advanced warning of arrival and really liked the continuity of having the same service engineer.
Customer in Surrey
, work completed
Recommended
Excellent job and service
Customer Service
Quality
Value
Maintenance job on my system. Had to change one of the componants on the equipment as it was 4 years old. Turned up on time. Did exactly what they said they were going to do and stuck to the agreed price.
Which? Trusted Traders Consumer
, work completed
Recommended
Smooth and efficient annual service
Customer Service
Quality
Value
Annual service on our water filter system. Kevin arrived on time within the 2 hour time slot given for the appointment. Friendly and cheerful he explained the results from testing our system (all good), the got straight on with the annual service and checks. Everything was cleaned up and put back as he found it so no additional tasks for us. Details of all the service all set out on our paperwork for reference and easy payment there and then by card. Excellent service as usual from The Pure Water People.
Customer in Oxfordshire
, work completed
Recommended
Annual Service
Customer Service
Quality
Value
My purification system was due a service. On the day Lewis rang to let me know he would be delayed due to an accident on the M4 and gave a new ETA. On arrival he explained what he would be doing, carried out all the work and left everything tidy. Payment was simple using the card machine. He pointed out that I could pay monthly by contacting the office. A job well done!
Customer in Greater London
, work completed
Recommended
Repair and replace pressure valve
Customer Service
Quality
Value
Kevin came to replace pressure valve. The original had been installed close to the side of my box. With the very cold weather it developed a constant drip. Ian visited and removed the valve and carried out a bypass until Kevin arrived today with the new valve. Double checked pressure. When unit installed this was 3.5, had increased to 7 bar. Kevin has carried out the repair and reset. All running fine.
Customer in Hampshire
, work completed
Recommended
Excellent Service
Customer Service
Quality
Value
Annual service for the water treatment equipment. Kevin who did the service found some issues that need to be done extra. He was brilliant, did all the work and then demonstrated what he had done and also what to do if certian things go wrong or if there were errors. Turned up when they said they were going to. Kevin was very professional, friendly and polite throughout.
Which? Trusted Traders Consumer
, work completed
Recommended
Annual Service
Customer Service
Quality
Value
Kevin was his usual cheery self on arrival. I realised today I had the water treatment units fitted 12 years ago. During that time I have only had one minor problem that was sorted very quickly. Kevin carried out the service, which included a filter change, and cleared up after himself. What I like about the system is the lack of scale build up that we used to have. No having to descale every few months especially around tap outlets and the kettle. Once again excellent service.
Customer in Warwickshire
, work completed
Recommended