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Endorsed by Which?
The Pure Water People
Opening Hours
Today - 08:30–12:30
- Monday 08:30–19:30
- Tuesday 08:30–19:30
- Wednesday 08:30–19:30
- Thursday 08:30–19:30
- Friday 08:30–19:30
- Saturday 08:30–12:30
- Sunday - Closed
Organisations and Awards
About
We can do everything and anything to make your water wonderful at home, from softening to more advanced levels of purification, we provide you with an energy efficient solution that requires minimal salt and saves you money!
The Pure Water People Ltd (PWP) will provide you with an exclusive range of products that will purify your drinking, cooking and even household water to degrees only dreamt of by your water supply company.
With literally thousands of satisfied customers, our passion is the purity of your water and the numerous benefits it provides.
Our outstanding reviews speak for themselves, we love to make water wonderful and our ethos is to deliver an outstanding service with one of the best products in the market place today!
What we do
Water softener installation and maintenance
Plumbers
- Water softener installation and maintenance
Water treatment
More Services
- water purification
- drinking water treatment
My work
Customer reviews
Why you can trust these reviews
All reviews are verified as being genuine and a true customer of this trader.
How can we be so sure?
100% of the reviews we publish have been through our stringent moderation process.
4.8
1732 reviews
Recommended
Recommended
by 100% of customers
Sort by
Amazing water and Service
Customer Service
Quality
Value
Kevin installed our chiller to get the most out of our new pure water system. Kevin was efficient and friendly, the install was mess free and the water is amazing!
Customer in Greater London
, work completed
Recommended
Filters
Had a guy called Kevin come to my house today 14th December 2022 to change our water filters. He arrived on time and was a credit to his company, he was very friendly and changed filters in good time and left everything clean and tidy. I have to say the pure water company have been coming to me for several years and have always been very professional and Kevin was excellent.
Customer in South Gloucestershire
(Reviewer did not use service)
Recommended
Annual Maintenance Completed
Customer Service
Quality
Value
Kevin arrived on time and started the maintenance programme straight away. He explained the processes he was carrying out and in addition he rectified a water pressure problem. Eventhough it was below freezing he worked outside on the filters without complaint. A thoroughly efficient annual service.
Customer in South Gloucestershire
, work completed
Recommended
Excellent service as always
Customer Service
Quality
Value
I was delighted to find that Kevin, who did my annual service last year, was the engineer. He was very friendly, efficient and tidy. This year the CRV was replaced and still everything was carried out in under an hour. I highly recommend this company and Kevin in particular.
Customer in South Gloucestershire
, work completed
Recommended
Excellent service
Customer Service
Quality
Value
Kevin came to service our water purifier, he was extremely friendly. He worked quietly and checked the whole system , he changed the filters and cleaned up after himself. Very pleased
Customer in Greater London
, work completed
Recommended
friendly, tidy and efficient
Customer Service
Quality
Value
Kevin came to me do a service on water treatment. Was very friendly and left everything clean and tidy.
Customer in Surrey
, work completed
Recommended
Efficient and thorough work
Customer Service
Quality
Value
Nice to get someone who still remembers you after a year or more. Mike was on time and took the time to explain to me how the system works as I had concerns that it was using too much electricity. Mike changed the time of the flushing as requested and was helpful to help me remember how to operate the board. As we have had that water purifier for 23 years (which is quite a long time), I was offered to change it for a new one (he recommended the smallest one as we are only 2) for a good price but agreed that it could be done once that present one failed. He apologised for the raised price (but then what doesn't these days) and left instructions of what I would need to order should we decided to get a new one.
Customer in South Gloucestershire
, work completed
Recommended
Another annual service - with service
Customer Service
Quality
Value
Been with this company for 13 years and for at least the fourth year been visited by Lewis. He is polite and helpful and works diligently. He tests and corrects anything with no fuss but is happy to explain what he is doing. Never had any problems.
Customer in Swindon
, work completed
Recommended
Water Filter Installation
Customer Service
Quality
Value
I had my whole house water treatment system installed today and the engineer "Mike" was excellent. He was friendly, knowledgeable, went out of his way to help and was a pleasure to deal with. There was no mess left, the system was explained and I feel I have purchased something of value from a company that so far have been great to deal with.
Customer in Gloucestershire
, work completed
Recommended
Really good worker
Customer Service
Quality
Value
Kevin made it nice and empty for me, didn't make any mess.
Which? Trusted Traders Consumer
, work completed
Recommended