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Endorsed by Which?
The Pure Water People
Opening Hours
Today -
- Monday 08:30–19:30
- Tuesday 08:30–19:30
- Wednesday 08:30–19:30
- Thursday 08:30–19:30
- Friday 08:30–19:30
- Saturday 08:30–12:30
- Sunday - Closed
Organisations and Awards
About
We can do everything and anything to make your water wonderful at home, from softening to more advanced levels of purification, we provide you with an energy efficient solution that requires minimal salt and saves you money!
The Pure Water People Ltd (PWP) will provide you with an exclusive range of products that will purify your drinking, cooking and even household water to degrees only dreamt of by your water supply company.
With literally thousands of satisfied customers, our passion is the purity of your water and the numerous benefits it provides.
Our outstanding reviews speak for themselves, we love to make water wonderful and our ethos is to deliver an outstanding service with one of the best products in the market place today!
What we do
Water softener installation and maintenance
Plumbers
- Water softener installation and maintenance
Water treatment
More Services
- water purification
- drinking water treatment
My work
Customer reviews
Why you can trust these reviews
All reviews are verified as being genuine and a true customer of this trader.
How can we be so sure?
100% of the reviews we publish have been through our stringent moderation process.
4.8
1732 reviews
Recommended
Recommended
by 100% of customers
Sort by
Yearly service and system check.
Customer Service
Quality
Value
Great company, very satisfied with the water system we have fitted. Servicing carried out every year, this year by Kevin, very reliable and courteous. Thank you. See you next year.
Customer in Bristol City
, work completed
Recommended
Super helpful and professional
Customer Service
Quality
Value
The Pure Water People installed our home water filtration system in 2013 and the service both then and since has been excellent. Friendly calls to book in service visits, but no problem if you’d rather change the normal filters yourself. Highly knowledgeable service engineers who are always a pleasure to speak to and are quick, efficient and tidy. I would highly recommend them and would not be without our system - I really notice how hard other people’s water is these days, whereas ours does not dry out our skin, tastes better and durant leave limescale everywhere!
Customer in Surrey
, work completed
Recommended
Temporary removal of system to allow external works to be completed
Customer Service
Quality
Value
Kevin arrived promptly. Everything was explained in detail. All the items removed were stored in the garage neatly. Everywhere was left safely and clean and today both inside and out. Details were passed on to ensure that whenever and by whoever the system is replaced it is clear what is to be done.
Customer in Berkshire
, work completed
Recommended
Good service
Customer Service
Quality
Value
When was for annual service. Extremely knowledgeable. Water quality tested and filters changed. Always polite and courteous. Highly recommend.
Customer in Dorset
, work completed
Recommended
Water softener service and main filter change.
Customer Service
Quality
Value
We’ve been using this company for over 20 years. Lewis the engineer this time has been about four or five times over this time. Very polite and tidy and explains what he’s going to do and any problems that might be needing sorting out. Over the years we’ve never had a problem with this company and that’s why we are still with the after all these years.
Customer in Wiltshire
, work completed
Recommended
Testing and filter replacing
Customer Service
Quality
Value
Kevin phoned ahead and asked if his arrival time was suitable. He arrived with a smile and very courteous greeting. He was kind and pleasant throughout the time he was with me and accomplished the job swiftly and thoroughly.
Customer in Warwickshire
, work completed
Recommended
Water System Service
Customer Service
Quality
Value
Prompt efficient service. A telephone call was received in advance to narrow down the time slot. The work areas were left in a tidy state and the engineer (Lewis) provided an update and a rationale on work completed. We have used this company for nine years and remain satisfied with the product and servicing.
Customer in Greater London
, work completed
Recommended
Very happy with the service from this company.
Customer Service
Quality
Value
Excellent company, very satified with the water system we have fitted. Very reliable and they do my servicing every year. Thank you Kevin
Which? Trusted Traders Consumer
, work completed
Recommended
A good job well done
Customer Service
Quality
Value
Kevin arrived at 9am at the correct time, he did his tests and changed the filters, cleared up after himself and left, thank you very much for the service.
Which? Trusted Traders Consumer
, work completed
Recommended
Exceptional service
Customer Service
Quality
Value
They came earlier than expected they were considerate everything was cleared up and it was one of most pleasant experience.I dont understan why not everyone has one of these systems. My new system is better than the previous one.
Which? Trusted Traders Consumer
, work completed
Recommended