The Pure Water People

My water softener system is getting pretty old now now, but The Pure Water People keep the system going for me. Easy to contact arrange service or salt delivery. Technician Lewis quickly sorted things for me on the last two occasions and explained what he was doing all the way through.

I have no hesitation in recommending the Pure Water People. We had their purification system installed 10 years ago, and we had the annual service carried out today. Their annual service is excellent; we have never had to call them out at any other time to rectify a problem. We always ask for Lewis to carry out the annual service because he is efficient, knowledgeable and obliging. He carries out a full check; testing incoming water pressure to outside taps, household water quality, etc. He explains how best to use the system and leaves us with soft drinking water and lime-free water in kitchen and bathrooms. We have always been very glad we had this system installed.

The work carried out by the service engineer, Kevin, was as the agreed schedule and cost. When Kevin arrived he was very polite and friendly. He explained what he was going to do in a manner that was totally understandable, without trying to be too technical and how long he expected the work to take. He carried out a water test first to establish that the system was working correctly then proceeded to get on with the service and changing the CRV unit. The work was carried out effectively and in a timely manner. Kevin informed us when the work was completed and showed and explained to me what he had done. He left the unit clean and tidy before packing up his tools and left. He was polite and informative at all times during his visit.

The soft water system was due for its annual service. Kevin arrived within the agreed time frame and presented as an efficient and friendly worker. The service was carried out with relevant explanations and he left immediately the work had been completed.

We had our Aquatech water purification system serviced by Kevin, who arrived on time, is always courteous and very efficient as usual. He checks everything out and makes any necessary adjustments to the system and always tells us what he's doing and why. He changed numerous filters etc and works quickly and with minimal mess. Our water always tastes nice and visitors who try it always comment on how pure it tastes. I'm sure we could bottle it and sell it! I would recommend Kevin to service your water system too.

Great company, very satisfied with the water system we have fitted. Servicing carried out every year, this year by Kevin, very reliable and courteous. Thank you. See you next year.

The Pure Water People installed our home water filtration system in 2013 and the service both then and since has been excellent. Friendly calls to book in service visits, but no problem if you’d rather change the normal filters yourself. Highly knowledgeable service engineers who are always a pleasure to speak to and are quick, efficient and tidy. I would highly recommend them and would not be without our system - I really notice how hard other people’s water is these days, whereas ours does not dry out our skin, tastes better and durant leave limescale everywhere!

Kevin arrived promptly. Everything was explained in detail. All the items removed were stored in the garage neatly. Everywhere was left safely and clean and today both inside and out. Details were passed on to ensure that whenever and by whoever the system is replaced it is clear what is to be done.