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The Pure Water People

4.8

1732 Reviews

Opening Hours
Today -
  • Monday 08:30–19:30
  • Tuesday 08:30–19:30
  • Wednesday 08:30–19:30
  • Thursday 08:30–19:30
  • Friday 08:30–19:30
  • Saturday 08:30–12:30
  • Sunday - Closed
See customer reviews & leave a review

Organisations and Awards

AUGUST 2021

About

We can do everything and anything to make your water wonderful at home, from softening to more advanced levels of purification, we provide you with an energy efficient solution that requires minimal salt and saves you money!

The Pure Water People Ltd (PWP) will provide you with an exclusive range of products that will purify your drinking, cooking and even household water to degrees only dreamt of by your water supply company.

With literally thousands of satisfied customers, our passion is the purity of your water and the numerous benefits it provides.

Our outstanding reviews speak for themselves, we love to make water wonderful and our ethos is to deliver an outstanding service with one of the best products in the market place today!

What we do

  • Water softener installation and maintenance

  • Plumbers

    • Water softener installation and maintenance

  • Water treatment

  • More Services

    • water purification
    • drinking water treatment

My work

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.8
1732 reviews
Customer Service
4.9
Quality
4.9
Value
4.6
Recommended

Recommended

by 100% of customers
Sort by
Friendly efficient service
Customer Service
Quality
Value
Lewis, who carried out this years service, was very efficient and thorough, having arrived on time and carried out an extensive range of tests in addition to changing my drinking water filters. I have had the water treatment system for 6 years and benefited from soft water throughout my home. This has resulted in having no scale deposits in my kettle, clean shower units and saving of soaps and detergents.
Customer in South Gloucestershire Posted on 03/11/2022 , work completed 02/11/2022
Recommended
The trader replied (on 16/11/2022)
We appreciate your detailed review and thanks for choosing us to be your water treatment provider 6 years ago - here's to many, many more years of wonderful water to come.
Excellent Service
Customer Service
Quality
Value
Kevin was excellent, cheerful and efficient, arrived when they said and left the place clean and tidy
Which? Trusted Traders Consumer Posted on 03/11/2022 , work completed 31/10/2022
Recommended
The trader replied (on 16/11/2022)
Short, sweet, and five fantastical stars ***** many thanks.
Excellent Service
Customer Service
Quality
Value
Kevin was most helpful and knowledgeable with his work. I would thoroughly recommend him.
Which? Trusted Traders Consumer Posted on 03/11/2022 , work completed 27/10/2022
Recommended
The trader replied (on 16/11/2022)
*****five fantastical stars for team PWP's product's and services - thankyou.
Pure Water People excellence
Customer Service
Quality
Value
We have been using PWP now for three years and find the service, knowledge, product, communication and reliability of premium quality. Lewis our engineer was very thorough with his work, engaged with us on all aspects of the job at hand. A pleasure to deal with and great product that delivers what they say it should do with minimum fuss. Reliable company that needs a pat on the back for a premium product that has an impeccable reputation.
Customer in Somerset Posted on 31/10/2022 , work completed 31/10/2022
Recommended
The trader replied (on 16/11/2022)
Huge appreciation for your wonderful words - we really do work hard to offer exceptional service and as quoted premium quality products. We really love a detailed review and we gladly take your pat on the back! Thanks and take care.
Annual service
Customer Service
Quality
Value
1.the date selected was agreed several weeks in advance and the price confirmed . 2.Mike had been before and was on time and he completed the service speedily replacing a few items. 3. The system works very well
Customer in Greater London Posted on 28/10/2022 , work completed 25/10/2022
Recommended
The trader replied (on 16/11/2022)
A lovely review - we are pleased that you are happy with your water treatment system!
Good job done
Customer Service
Quality
Value
Had my annual service done by engineer Kevin very informative about what had to be done & adjustments that were needed no complaints
Customer in Berkshire Posted on 27/10/2022 , work completed 27/10/2022
Recommended
The trader replied (on 16/11/2022)
we are super happy that you are - water treatment is truly wonderful, thanks for leaving us five stars *****
Water filter
Customer Service
Quality
Value
Good work, found out the issue, had the spare part, fitted it. The purity of the water was better than it was before. Very quick work.
Which? Trusted Traders Consumer Posted on 27/10/2022 , work completed 25/10/2022
Recommended
The trader replied (on 16/11/2022)
***** five stars mean such a lot to us here at team PWP - thankyou very much. We could not ask for better.*****
Excellent service
Customer Service
Quality
Value
I wish to praise the speed and efficiency of the team. Kevin was exceptional.
Which? Trusted Traders Consumer Posted on 27/10/2022 , work completed 25/10/2022
Recommended
The trader replied (on 16/11/2022)
Kevin is a thoroughly great chap! Thanks for your kind words.
The Pure Water People
Customer Service
Quality
Value
Kevin was helpful and did an excellent job.
Which? Trusted Traders Consumer Posted on 27/10/2022 , work completed 20/10/2022
Recommended
The trader replied (on 16/11/2022)
short and sweet and five fabulous stars - huge appreciation.
Service of water softening system
Customer Service
Quality
Value
Lewis arrived at the time agreed. Carried out the service effectively. Found an issue that I was unaware of. Gave useful advice. Left everything neat and tidy.
Customer in Oxfordshire Posted on 21/10/2022 , work completed 21/10/2022
Recommended
The trader replied (on 16/11/2022)
Lewis is a great engineer and a very thoughtful one - customer experience and value for money is super important to us all in these times. Thanks for your review.
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Have a question?

029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.

Have a question?

029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.