Endorsed by Which?

The Pure Water People

4.8

1749 Reviews

Opening Hours
Today - 08:30–12:30
  • Monday 08:30–19:30
  • Tuesday 08:30–19:30
  • Wednesday 08:30–19:30
  • Thursday 08:30–19:30
  • Friday 08:30–19:30
  • Saturday 08:30–12:30
  • Sunday - Closed

Organisations and Awards

AUGUST 2021

About

We can do everything and anything to make your water wonderful at home, from softening to more advanced levels of purification, we provide you with an energy efficient solution that requires minimal salt and saves you money!

The Pure Water People Ltd (PWP) will provide you with an exclusive range of products that will purify your drinking, cooking and even household water to degrees only dreamt of by your water supply company.

With literally thousands of satisfied customers, our passion is the purity of your water and the numerous benefits it provides.

Our outstanding reviews speak for themselves, we love to make water wonderful and our ethos is to deliver an outstanding service with one of the best products in the market place today!

What we do

  • Water softener installation and maintenance

  • Plumbers

    • Water softener installation and maintenance
  • Water treatment

  • More Services

    • water purification
    • drinking water treatment

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.8
1749 reviews
Customer Service
4.9
Quality
4.9
Value
4.6
Sort by
Good service
Customer Service
Quality
Value
When was for annual service. Extremely knowledgeable. Water quality tested and filters changed. Always polite and courteous. Highly recommend.
Customer in Dorset Posted on 27/11/2022 , work completed 24/11/2022
The trader replied (on 30/05/2023)
five wonderful stars - thanks from all at team PWP
Water softener service and main filter change.
Customer Service
Quality
Value
We’ve been using this company for over 20 years. Lewis the engineer this time has been about four or five times over this time. Very polite and tidy and explains what he’s going to do and any problems that might be needing sorting out. Over the years we’ve never had a problem with this company and that’s why we are still with the after all these years.
Customer in Wiltshire Posted on 25/11/2022 , work completed 22/11/2022
The trader replied (on 24/05/2023)
Twenty years of custom and wonderful water treatment. We love and appreciate your review here at team PWP - here's to twenty years more!
Testing and filter replacing
Customer Service
Quality
Value
Kevin phoned ahead and asked if his arrival time was suitable. He arrived with a smile and very courteous greeting. He was kind and pleasant throughout the time he was with me and accomplished the job swiftly and thoroughly.
Customer in Warwickshire Posted on 24/11/2022 , work completed 24/11/2022
The trader replied (on 24/05/2023)
***** thank you for five fantastical stars *****
Water System Service
Customer Service
Quality
Value
Prompt efficient service. A telephone call was received in advance to narrow down the time slot. The work areas were left in a tidy state and the engineer (Lewis) provided an update and a rationale on work completed. We have used this company for nine years and remain satisfied with the product and servicing.
Customer in Greater London Posted on 23/11/2022 , work completed 23/11/2022
The trader replied (on 24/05/2023)
We appreciate your kind words and taking the time to review us.
Very happy with the service from this company.
Customer Service
Quality
Value
Excellent company, very satified with the water system we have fitted. Very reliable and they do my servicing every year. Thank you Kevin
Which? Trusted Traders Consumer Posted on 23/11/2022 , work completed 22/11/2022
A good job well done
Customer Service
Quality
Value
Kevin arrived at 9am at the correct time, he did his tests and changed the filters, cleared up after himself and left, thank you very much for the service.
Which? Trusted Traders Consumer Posted on 23/11/2022 , work completed 21/11/2022
The trader replied (on 14/03/2023)
Five wonderful stars for team PWP many thanks.
Exceptional service
Customer Service
Quality
Value
They came earlier than expected they were considerate everything was cleared up and it was one of most pleasant experience.I dont understan why not everyone has one of these systems. My new system is better than the previous one.
Which? Trusted Traders Consumer Posted on 23/11/2022 , work completed 16/11/2022
The trader replied (on 14/03/2023)
thank you for five fabulous stars.
Unit General Service
Customer Service
Quality
Value
Kevin, from The Pure Water People, Carried out a yearly service on a House hold 10+ year unit , Professional, The equipment has been such a bonus to the home after undertaking a large refub 2007 , Very reliable company, Never had to clean the glass in the shower, Taps are spotless , Boilers still efficient, And the Mother inlaw always asks for a cup of our nice coffee, It’s not the coffee we use it’s the water which is cleaned and tastes better , the kettle has never been so clean for years.
Customer in Oxfordshire Posted on 17/11/2022 , work completed 17/11/2022
The trader replied (on 14/03/2023)
It really is the water - we love your review- it really made us smile! we do pride ourselves on providing you with fantastic quality products and wonderful water - a job well done!
Good Service
Customer Service
Quality
Value
Kevin was very efficient and kept costs low for me, by being very honest
Which? Trusted Traders Consumer Posted on 17/11/2022 , work completed 10/11/2022
The trader replied (on 14/03/2023)
Thanks for your smashing review - and for mentioning Kevin, he's a smashing chap!
Excellent Work
Customer Service
Quality
Value
Came on time. Excellent service. I've had the system for 12 years and the water is better tasting than tap water. Helped my skin improve and is much better for it and no limescale. Came out to do the yearly service and Lewis did a fantastic job
Which? Trusted Traders Consumer Posted on 17/11/2022 , work completed 10/11/2022
The trader replied (on 14/03/2023)
We love a fabulous five star review here at team PWP - huge appreciation.