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The Pure Water People

4.8

1681 Reviews

Opening Hours
Today - 08:30–12:30
  • Monday 08:30–19:30
  • Tuesday 08:30–19:30
  • Wednesday 08:30–19:30
  • Thursday 08:30–19:30
  • Friday 08:30–19:30
  • Saturday 08:30–12:30
  • Sunday - Closed
See customer reviews & leave a review

Organisations and Awards

AUGUST 2021

About

We can do everything and anything to make your water wonderful at home, from softening to more advanced levels of purification, we provide you with an energy efficient solution that requires minimal salt and saves you money!

The Pure Water People Ltd (PWP) will provide you with an exclusive range of products that will purify your drinking, cooking and even household water to degrees only dreamt of by your water supply company.

With literally thousands of satisfied customers, our passion is the purity of your water and the numerous benefits it provides.

Our outstanding reviews speak for themselves, we love to make water wonderful and our ethos is to deliver an outstanding service with one of the best products in the market place today!

What we do

  • Water softener installation and maintenance

  • Plumbers

    • Water softener installation and maintenance

  • Water treatment

  • More Services

    • water purification
    • drinking water treatment

My work

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.8
1681 reviews
Customer Service
4.9
Quality
4.9
Value
4.6
Recommended

Recommended

by 100% of customers
Sort by
Efficient annual service
Customer Service
Quality
Value
The service was performed efficiently and professionally. The service guy, Ian, was very friendly & informative.
Customer in Berkshire Posted on 02/08/2022 , work completed 02/08/2022
Recommended
The trader replied (on 06/09/2022)
We appreciate you taking the time to review us, many thanks.
Efficient service.
Customer Service
Quality
Value
We have been with the company, who installed our water system and continues to maintain it, for around twenty years and have always found them helpful and knowledgeable. We are very pleased with our water system, the quality of the on tap drinking water is excellent.
David and Angela in Bristol City Posted on 28/07/2022 , work completed 28/07/2022
Recommended
The trader replied (on 06/09/2022)
Such a lovely review, thankyou for twenty years of custom and support - we are really happy that your system continues to deliver as promised. Here's to many, many more.
Equipment Service
Customer Service
Quality
Value
Lewis carried out the service on my equipment quickly and efficiently, without any fuss. He was also very polite and informative. I had the equipment fitted about ten years ago and have had it maintained every year with the same level if service.
Customer in Greater London Posted on 27/07/2022 , work completed 27/07/2022
Recommended
The trader replied (on 17/08/2022)
Thankyou for reviewing us and for 10 years of custom. We are super happy that your pure water is still as wonderful as the day it was installed.
Happy Customer
Customer Service
Quality
Value
I was very pleased with him, impress with his knowledge and communication and tidy up after himself
Which? Trusted Traders Consumer Posted on 27/07/2022 , work completed 18/07/2022
Recommended
The trader replied (on 27/07/2022)
Five stars is good enough for us! Thanks for taking the time to review us!
Filter Replacement
Customer Service
Quality
Value
Kevin was very thorough. The work is excellent. Cleared out unit, including cobwebs. Full water testing performed, excellent result provided. Lovely clear water. Pleasure
Which? Trusted Traders Consumer Posted on 27/07/2022 , work completed 23/07/2022
Recommended
The trader replied (on 27/07/2022)
This does sound like a very thorough service! A lovely review. the pleasure was all ours - even the cobwebs!
Very satisfied
Customer Service
Quality
Value
We were satisfied with the work that was done, everything was left clean, tidy and in order. Mike was a polite and knowledgeable engineer, who did his work efficiently. Very friendly and polite.
Which? Trusted Traders Consumer Posted on 27/07/2022 , work completed 20/07/2022
Recommended
The trader replied (on 27/07/2022)
We are pleased that your installation went well, Mike is a very talented water engineer, the quality of his work speaks for itself! Many thanks.
The trader replied (on 27/07/2022)
We are pleased that your installation went well, Mike is a very talented water engineer, and the quality of his work speaks for itself! Many thanks.
Great work as expected by The Pure Water People.
Customer Service
Quality
Value
The water softener unit was maintained by engineer Lewis. All filters were replaced and the system was thoroughly checked. The drinking water was tested and found to be ok. The water pressure was tested to ensure it was correct. This schedule and cost was all done as agreed with Pure Water. Everything that was carried out was explained thoroughly by Lewis who was most helpful and efficient.
Customer in Greater London Posted on 21/07/2022 , work completed 21/07/2022
Recommended
The trader replied (on 27/07/2022)
A solid review of the servicing of your PWP whole house system. We appreciate your support and of course the ***** five phenomenal stars*****
Very good
Customer Service
Quality
Value
Very good work, professionally done, good time keeping. Job completed quickly with no mess.
Which? Trusted Traders Consumer Posted on 21/07/2022 , work completed 19/07/2022
Recommended
The trader replied (on 27/07/2022)
Short and sweet - thanks for five stars for your product and our services!
Excellent service
Customer Service
Quality
Value
Friendly, helpful. Came highly recommended and I would recommend him.
Which? Trusted Traders Consumer Posted on 21/07/2022 , work completed 13/07/2022
Recommended
The trader replied (on 27/07/2022)
Five fantastic stars - many thanks!
The Pure Water People
Customer Service
Quality
Value
Kevin was very efficient and well mannered. He was polite and got on with the job, completing it quickly and effficiently showing me what was done. I was very pleased.
Which? Trusted Traders Consumer Posted on 21/07/2022 , work completed 14/07/2022
Recommended
The trader replied (on 27/07/2022)
We appreciate your five star review ***** Kevin is a gem - thank you for choosing us to be your water treatment provider, here's to many years of wonderful softened water to come!
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Have a question?

029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.

Have a question?

029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.