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Endorsed by Which?
The Pure Water People
Opening Hours
Today - 08:30–12:30
- Monday 08:30–19:30
- Tuesday 08:30–19:30
- Wednesday 08:30–19:30
- Thursday 08:30–19:30
- Friday 08:30–19:30
- Saturday 08:30–12:30
- Sunday - Closed
Organisations and Awards
About
We can do everything and anything to make your water wonderful at home, from softening to more advanced levels of purification, we provide you with an energy efficient solution that requires minimal salt and saves you money!
The Pure Water People Ltd (PWP) will provide you with an exclusive range of products that will purify your drinking, cooking and even household water to degrees only dreamt of by your water supply company.
With literally thousands of satisfied customers, our passion is the purity of your water and the numerous benefits it provides.
Our outstanding reviews speak for themselves, we love to make water wonderful and our ethos is to deliver an outstanding service with one of the best products in the market place today!
What we do
Water softener installation and maintenance
Plumbers
- Water softener installation and maintenance
Water treatment
More Services
- water purification
- drinking water treatment
My work
Customer reviews
Why you can trust these reviews
All reviews are verified as being genuine and a true customer of this trader.
How can we be so sure?
100% of the reviews we publish have been through our stringent moderation process.
4.8
1681 reviews
Recommended
Recommended
by 100% of customers
Sort by
Pure water, what's not to love?
Customer Service
Quality
Value
Lewis came to service my Pure Water system. He checked the day before that the time was convenient and arrived at the agreed time. He checked if I wanted him to wear a mask and explained what he was doing and why and what I had to do after he had left. When the visit was booked I was told exactly what it would cost. The water system is great, I get scum-free tea and coffee and nicer water to drink without having a plastic jug sitting about. It takes less of every product to wash dishes, clothes and people which must be good for the environment. I no longer have to descale the kettle and scale does not need to be scrubbed off shower, sink or basin.
Customer in Oxfordshire
, work completed
Recommended
Good system review
Customer Service
Quality
Value
Kevin was on time and a friendly and efficient check of our water system . Introduced me to the new insulation cover and showed me what was needed if we had a power cut. A very tidy worker. Thanks Kevin.
Customer in Wiltshire
, work completed
Recommended
Excellent service
Customer Service
Quality
Value
We had our water filter yearly service this week and can only say what a very professional carried out by an engineer called Kevin. He completed the replacement of filters efficiently and without any problems. He listened to our concern over the recent leak and said he would deal with this before leaving which he did, replacing the old tubing with a much stronger and sensibly placed out of the way. He explained every detail of his service to us and even sorted a small leak under our sink which was a very kind offer. The whole handling from the arrangements to calling from the office to say thank you to the engineer was a pleasure and the company should be proud of its service.
Customer in Greater London
, work completed
Recommended
on time and efficient
Good service from Kevin he explained how the system worked. I have been trying to get a detailed explanation of how this system works for months and Kevin was very helpful. Thank you
Customer in Surrey
(Reviewer did not use service)
Recommended
Good Company
Customer Service
Quality
Value
I have had services from this company for a few years and each time find all staff very courteous, helpful and efficient. Recently, Kevin came and he carried out all work satisfactorily as they always do. It is nice to see a company one can recommend whole heartedly.
Customer in Greater London
, work completed
Recommended
Excellent
Customer Service
Quality
Value
Very efficient and pleasant, highly recommended.
Which? Trusted Traders Consumer
, work completed
Recommended
Excellent Work as usual
Customer Service
Quality
Value
I was very happy with Kevin the engineers work in maintaining the water softening equipment.
Which? Trusted Traders Consumer
, work completed
Recommended
Excellent Work
Customer Service
Quality
Value
They were excellent. Very efficient, with no problem at all and I can't praise Kevin enough. He was very polite also
Which? Trusted Traders Consumer
, work completed
Recommended
Very Professional
Customer Service
Quality
Value
The pure water people was very good and the installer was very useful and tidy.
Which? Trusted Traders Consumer
, work completed
Recommended
Great Service, very happy
Customer Service
Quality
Value
Mike came to service our water softener and change the water filter. We also needed a new tri-flow tap and Mike was also doing this for us. Very happy with all the work completed, full explanations given to suit my very limited knowledge including when the work became a bit more complex than it should have been due to the state of our sink and tap! The tap is now new and sparkling and no longer leaking. Mike was helpful and friendly.
Leah
, work completed
Recommended