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Endorsed by Which?
The Pure Water People
Opening Hours
Today - 08:30–19:30
- Monday 08:30–19:30
- Tuesday 08:30–19:30
- Wednesday 08:30–19:30
- Thursday 08:30–19:30
- Friday 08:30–19:30
- Saturday 08:30–12:30
- Sunday - Closed
Organisations and Awards
About
We can do everything and anything to make your water wonderful at home, from softening to more advanced levels of purification, we provide you with an energy efficient solution that requires minimal salt and saves you money!
The Pure Water People Ltd (PWP) will provide you with an exclusive range of products that will purify your drinking, cooking and even household water to degrees only dreamt of by your water supply company.
With literally thousands of satisfied customers, our passion is the purity of your water and the numerous benefits it provides.
Our outstanding reviews speak for themselves, we love to make water wonderful and our ethos is to deliver an outstanding service with one of the best products in the market place today!
What we do
Water softener installation and maintenance
Plumbers
- Water softener installation and maintenance
Water treatment
More Services
- water purification
- drinking water treatment
My work
Customer reviews
Why you can trust these reviews
All reviews are verified as being genuine and a true customer of this trader.
How can we be so sure?
100% of the reviews we publish have been through our stringent moderation process.
4.8
1732 reviews
Recommended
Recommended
by 100% of customers
Sort by
Super friendly, helpful and trustworthy
Customer Service
Quality
Value
Cannot rate this company highly enough. It is by far the best decision we made to install our purification system, It has made such a difference to our lives. Kelly is always there for advice and is incredibly knowledgeable and helpful. I’ve always been impressed by their team and anyone who has come to service the system and recently Kevin came to disconnect us as we are moving and taking it with us(!) Kevin was really helpful and on time, and has given us great advice. Thanks to everyone and I am already looking forward to having our water system set up in our new home (who knew I would miss our lovely pure water as much as we do!)
Customer in Surrey
, work completed
Recommended
Unquestionable knowledge and experience!
Customer Service
Quality
Value
Kevin checked our water softener unit after we were experiencing an unidentified noise when using water through the house. He was thorough in his investigation. and was able to accurately advise on what was needed to be done. He gave me absolute confidence in his analysis with his explanation and his previous experience of a similar situation. We now have no noise and a fully functioning water unit- highly recommend Kevin!
Customer in Berkshire
, work completed
Recommended
Annual Service
Customer Service
Quality
Value
Very good company. Explained the process and reason for the filter to be changed. Would recommend Kevin.
Which? Trusted Traders Consumer
, work completed
Recommended
Really really pleased
Customer Service
Quality
Value
Mike is very friendly and remembered me from last job. They've serviced the system every year for me and bring the salt also, which saves me having to get it
Which? Trusted Traders Consumer
, work completed
Recommended
Great service all round
Customer Service
Quality
Value
Engineer, Kevin, arrived on time, was polite. Carried out the work efficiently with no hassle. Informed us at every stage of the job what he was doing. All round very good job.
Which? Trusted Traders Consumer
, work completed
Recommended
The Pure Water People
Customer Service
Quality
Value
Very good, very helpful. Completed the job perfectly.
Which? Trusted Traders Consumer
, work completed
Recommended
Efficient annual service
Customer Service
Quality
Value
The service was performed efficiently and professionally. The service guy, Ian, was very friendly & informative.
Customer in Berkshire
, work completed
Recommended
Efficient service.
Customer Service
Quality
Value
We have been with the company, who installed our water system and continues to maintain it, for around twenty years and have always found them helpful and knowledgeable. We are very pleased with our water system, the quality of the on tap drinking water is excellent.
David and Angela in Bristol City
, work completed
Recommended
Equipment Service
Customer Service
Quality
Value
Lewis carried out the service on my equipment quickly and efficiently, without any fuss. He was also very polite and informative. I had the equipment fitted about ten years ago and have had it maintained every year with the same level if service.
Customer in Greater London
, work completed
Recommended
Happy Customer
Customer Service
Quality
Value
I was very pleased with him, impress with his knowledge and communication and tidy up after himself
Which? Trusted Traders Consumer
, work completed
Recommended