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The Pure Water People
Opening Hours
Today - 08:30–12:30
- Monday 08:30–19:30
- Tuesday 08:30–19:30
- Wednesday 08:30–19:30
- Thursday 08:30–19:30
- Friday 08:30–19:30
- Saturday 08:30–12:30
- Sunday - Closed
Organisations and Awards
About
We can do everything and anything to make your water wonderful at home, from softening to more advanced levels of purification, we provide you with an energy efficient solution that requires minimal salt and saves you money!
The Pure Water People Ltd (PWP) will provide you with an exclusive range of products that will purify your drinking, cooking and even household water to degrees only dreamt of by your water supply company.
With literally thousands of satisfied customers, our passion is the purity of your water and the numerous benefits it provides.
Our outstanding reviews speak for themselves, we love to make water wonderful and our ethos is to deliver an outstanding service with one of the best products in the market place today!
What we do
Water softener installation and maintenance
Plumbers
- Water softener installation and maintenance
Water treatment
More Services
- water purification
- drinking water treatment
My work
Customer reviews
Why you can trust these reviews
All reviews are verified as being genuine and a true customer of this trader.
How can we be so sure?
100% of the reviews we publish have been through our stringent moderation process.
4.8
1681 reviews
Recommended
Recommended
by 100% of customers
Sort by
Excellent Company
Customer Service
Quality
Value
Had our first 5 year service which meant a particular filter had to be replaced which is expensive but if that means we will have the same quality of water which we have enjoyed over the previous 5 years it is well worth the cost. Mike ( he originally installed it ) did a comprehensive service - extremely knowledgeable and affable person. I wholeheartedly recommend this company.
Customer in Greater London
, work completed
Recommended
Thank you Mike!
Customer Service
Quality
Value
I can't praise Mike highly enough. His depth of knowledge is amazing. Where plumbers and heating engineers visiting our property threw up their hands in despair at the maze of pipes, Mike simply took the time to work everything out. He is patient and determined and good humoured, and always focused on the customer's needs. Absolute gold standard service.
Customer in Greater London
, work completed
Recommended
All round excellent service.
Customer Service
Quality
Value
Initial consultation was helpful and gave sensible options to meet our needs. Fitter, Kevin appeared on time and carried out the installation in meticulous manner in spite of having some space issues to contend with. He was clean, professional and never complained once! System itself is neat and provides the soft water we need. An excellent all round experience.
Customer in North Somerset
, work completed
Recommended
A thorough job
Customer Service
Quality
Value
Lewis had come from Bristol to visit numerous Pure Water installations in East Anglia. The task with us was a review and service after the first year of our installation. Lewis did a very thorough job, explaining clearly what he was doing at each stage. He made an adjustment to make the system more economical with salt, and gave us a couple of useful tips about our regular use.
Customer in Suffolk
, work completed
Recommended
Service
Customer Service
Quality
Value
Helpful advice from both office and service engineer. Work done to time and cost and quality. Thanks Mike
Customer in Hampshire
, work completed
Recommended
Great company
Customer Service
Quality
Value
Had to get a new tap in our kitchen. Spoke to Kelly in the office who is always really helpful and she ordered a new one and gave me a fitting date as well. Got a call two days before to give me a two hour time slot. Kevin arrived during the stated time and proceeded to fit the new tap. He had a hard job removing the old tap as it was ceased, so he was here longer than expected. Kevin was very polite and efficient and left everything nice and tidy. Have been with Pure Water for six years and they are a great company to deal with.
Customer in Hertfordshire
, work completed
Recommended
Polite and quality service
Customer Service
Quality
Value
The Pure Water People team are always polite and responsive. Work is completed to plan and cost with care and attention to detail. A fine example of a trusted trade. Well done and thank you.
Customer in Somerset
, work completed
Recommended
The Kelly and Kev team
Customer Service
Quality
Value
Been customers for years with Pure Water - crossed swords once or twice over that time too, but to be fair the system we have has always been maintained well, Kelly and the back office crew always send out reminders for service work in good time, if there’s been a problem they’ve always be pretty gracious in sorting it. Kevin came to ours for a full big service - he was excellent really helpful shared some tips for us to get better use of the softener system and monitor our water usage was more than happy to explain what he was doing too. All good here.
Sebastian in Bath and North East Somerset
, work completed
Recommended
Ten years without problems
Customer Service
Quality
Value
We have been custoers of Pure Water (formerly AQATec) for ten years now. Each year we are contacted by phone to arrange a convenient date for the annual service which always happens on schedule and without issues. This year Lewis carried out a larger service, including replacing a Chemical Filter vessel outside. The price was exactly as we had expected and the work was done pleasantly and efficiently. Our experience has been good throughout, water is soft and we have no furring of kettles, limscale, etc.
Customer in Surrey
, work completed
Recommended
Great service
Customer Service
Quality
Value
Mike the engineer was very polite and efficient he explained everything about the service which was a 4 yearly major service. The price I paid was as quoted over the phone with no hidden surprises. Everything was left clean and tidy. I would recommend the pure water people to anyone.
Customer in Swindon
, work completed
Recommended