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Endorsed by Which?
The Pure Water People
Opening Hours
Today - 08:30–12:30
- Monday 08:30–19:30
- Tuesday 08:30–19:30
- Wednesday 08:30–19:30
- Thursday 08:30–19:30
- Friday 08:30–19:30
- Saturday 08:30–12:30
- Sunday - Closed
Organisations and Awards
About
We can do everything and anything to make your water wonderful at home, from softening to more advanced levels of purification, we provide you with an energy efficient solution that requires minimal salt and saves you money!
The Pure Water People Ltd (PWP) will provide you with an exclusive range of products that will purify your drinking, cooking and even household water to degrees only dreamt of by your water supply company.
With literally thousands of satisfied customers, our passion is the purity of your water and the numerous benefits it provides.
Our outstanding reviews speak for themselves, we love to make water wonderful and our ethos is to deliver an outstanding service with one of the best products in the market place today!
What we do
Water softener installation and maintenance
Plumbers
- Water softener installation and maintenance
Water treatment
More Services
- water purification
- drinking water treatment
My work
Customer reviews
Why you can trust these reviews
All reviews are verified as being genuine and a true customer of this trader.
How can we be so sure?
100% of the reviews we publish have been through our stringent moderation process.
4.8
1681 reviews
Recommended
Recommended
by 100% of customers
Sort by
Annual service.
Customer Service
Quality
Value
My unit was fitted in twenty nineteen and it has been regular serviced since then. The annual service was carried out with efficiency. The engineer was very polite and a friendly he complete the the job diligently and to a high standard. I can fully recommend Pure Water People.
Customer in South Gloucestershire
, work completed
Recommended
Really Good service
Customer Service
Quality
Value
Really helpful and made some very useful suggestions. Certainly knows his job!
Which? Trusted Traders Consumer
, work completed
Recommended
Excellent Service
Customer Service
Quality
Value
You know how good a company is when you have a small problem. After all work was fitted, a very minor leak, reported it and within 4 hours, even though were in Bristol, they had a technician out to fix the problem.
Which? Trusted Traders Consumer
, work completed
Recommended
Efficient friendly service
Customer Service
Quality
Value
He upgraded and replaced the old water filter. Explained everything very clearly, told us how it worked. Completed the work and was very efficient and friendly.
Which? Trusted Traders Consumer
, work completed
Recommended
Very good
Customer Service
Quality
Value
They're very good.
Which? Trusted Traders Consumer
, work completed
Recommended
First Class Service
Customer Service
Quality
Value
Pure Water contacted us 2 months before the annual service plus filter change on our water softening system was due to arrange a suitable time. They called one week before to confirm the date was still good and give a time slot to expect the engineer. He arrived on time, completed the service very quickly and efficiently and also topped up the salt (above and beyond the normal service). Everyone at Pure Water is so friendly, helpful and efficient that it is a pleasure to do business with the Company . They also gave a 10% discount.
Customer in Oxfordshire
, work completed
Recommended
Good work with a most pleasant chap, Lewis has worked here time and again, look forward to next years service
Customer Service
Quality
Value
I have had a very good experience with Pure Water and previously Aquatec at this address and at my old house at GL56 9AE. I often recommend it to my neighbours, telling them how clean kettles are kept and how good for all radiators. As for the carbonated water I produce with it - terrific.
Customer in Gloucestershire
, work completed
Recommended
Water system service.
Customer Service
Quality
Value
I have just had a service/fault finding check on my soft water system, the engineer, Lewis, turned up on time and he was fully aware of everything my system needed and all work necessary to complete the service and solve the fault. I have two systems and he checked both thoroughly doing whatever required to ensure both were fully operational before he left. As usual everything was done efficiently and politely. I live in a hard water area using this pure water system eliminates limescale and improves the taste of the drinking water. I have had both systems for a few years now and couldn't ever consider being without them.
Customer in Greater London
, work completed
Recommended
Installation of new water softener system.
Customer Service
Quality
Value
Completed within days of ordering new system. The engineer, Kevin, arrived on time, was polite, experienced and diligent in his work. Was able to answer effectively any questions I asked. Sought my advice on where to position the equipment that was best for my needs. Cleaned up afterwards and left everything tidy. Thank you Kevin. Much appreciated. Previous visit by Mike also very informative and helpful. Thanks.
Customer in South Gloucestershire
, work completed
Recommended
Great service for another year
Customer Service
Quality
Value
We have now had our system for 5 years so additional filter change required this time. Yes it's expensive but we have never regretted the investment and enjoy the quality of water and the elimination of limescale etc All the PureWater people we have talked to or seen have always been very professional, efficient and knowledgeable. It's really good to know that we have a supplier of this calibre.
Customer in Greater London
, work completed
Recommended