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Endorsed by Which?
The Pure Water People
Opening Hours
Today - 08:30–19:30
- Monday 08:30–19:30
- Tuesday 08:30–19:30
- Wednesday 08:30–19:30
- Thursday 08:30–19:30
- Friday 08:30–19:30
- Saturday 08:30–12:30
- Sunday - Closed
Organisations and Awards
About
We can do everything and anything to make your water wonderful at home, from softening to more advanced levels of purification, we provide you with an energy efficient solution that requires minimal salt and saves you money!
The Pure Water People Ltd (PWP) will provide you with an exclusive range of products that will purify your drinking, cooking and even household water to degrees only dreamt of by your water supply company.
With literally thousands of satisfied customers, our passion is the purity of your water and the numerous benefits it provides.
Our outstanding reviews speak for themselves, we love to make water wonderful and our ethos is to deliver an outstanding service with one of the best products in the market place today!
What we do
Water softener installation and maintenance
Plumbers
- Water softener installation and maintenance
Water treatment
More Services
- water purification
- drinking water treatment
My work
Customer reviews
Why you can trust these reviews
All reviews are verified as being genuine and a true customer of this trader.
How can we be so sure?
100% of the reviews we publish have been through our stringent moderation process.
4.8
1732 reviews
Recommended
Recommended
by 100% of customers
Sort by
Service
Customer Service
Quality
Value
Helpful advice from both office and service engineer. Work done to time and cost and quality. Thanks Mike
Customer in Hampshire
, work completed
Recommended
Great company
Customer Service
Quality
Value
Had to get a new tap in our kitchen. Spoke to Kelly in the office who is always really helpful and she ordered a new one and gave me a fitting date as well. Got a call two days before to give me a two hour time slot. Kevin arrived during the stated time and proceeded to fit the new tap. He had a hard job removing the old tap as it was ceased, so he was here longer than expected. Kevin was very polite and efficient and left everything nice and tidy. Have been with Pure Water for six years and they are a great company to deal with.
Customer in Hertfordshire
, work completed
Recommended
Polite and quality service
Customer Service
Quality
Value
The Pure Water People team are always polite and responsive. Work is completed to plan and cost with care and attention to detail. A fine example of a trusted trade. Well done and thank you.
Customer in Somerset
, work completed
Recommended
The Kelly and Kev team
Customer Service
Quality
Value
Been customers for years with Pure Water - crossed swords once or twice over that time too, but to be fair the system we have has always been maintained well, Kelly and the back office crew always send out reminders for service work in good time, if there’s been a problem they’ve always be pretty gracious in sorting it. Kevin came to ours for a full big service - he was excellent really helpful shared some tips for us to get better use of the softener system and monitor our water usage was more than happy to explain what he was doing too. All good here.
Sebastian in Bath and North East Somerset
, work completed
Recommended
Ten years without problems
Customer Service
Quality
Value
We have been custoers of Pure Water (formerly AQATec) for ten years now. Each year we are contacted by phone to arrange a convenient date for the annual service which always happens on schedule and without issues. This year Lewis carried out a larger service, including replacing a Chemical Filter vessel outside. The price was exactly as we had expected and the work was done pleasantly and efficiently. Our experience has been good throughout, water is soft and we have no furring of kettles, limscale, etc.
Customer in Surrey
, work completed
Recommended
Great service
Customer Service
Quality
Value
Mike the engineer was very polite and efficient he explained everything about the service which was a 4 yearly major service. The price I paid was as quoted over the phone with no hidden surprises. Everything was left clean and tidy. I would recommend the pure water people to anyone.
Customer in Swindon
, work completed
Recommended
Annual service.
Customer Service
Quality
Value
My unit was fitted in twenty nineteen and it has been regular serviced since then. The annual service was carried out with efficiency. The engineer was very polite and a friendly he complete the the job diligently and to a high standard. I can fully recommend Pure Water People.
Customer in South Gloucestershire
, work completed
Recommended
Really Good service
Customer Service
Quality
Value
Really helpful and made some very useful suggestions. Certainly knows his job!
Which? Trusted Traders Consumer
, work completed
Recommended
Excellent Service
Customer Service
Quality
Value
You know how good a company is when you have a small problem. After all work was fitted, a very minor leak, reported it and within 4 hours, even though were in Bristol, they had a technician out to fix the problem.
Which? Trusted Traders Consumer
, work completed
Recommended
Efficient friendly service
Customer Service
Quality
Value
He upgraded and replaced the old water filter. Explained everything very clearly, told us how it worked. Completed the work and was very efficient and friendly.
Which? Trusted Traders Consumer
, work completed
Recommended