The Pure Water People

As agreed, the service engineer Ian called very punctual today to service and change filters on my system. Charming, personable and professional representative of his company. Completed the service quickly leaving no mess having cleared up behind himself. Very friendly. Have no hesitation in recommending the company and its staff.

Kevin from The Pure Water People, called (as promised) prior to his arrival. Kevin explained exactly what he was going to do to the water system in order to carry out a thorough service. He did a great job, keeping all the areas around him clean and tidy. I am very pleased (once again) with the annual service of our water system.

Mike was very helpful and very skilled - he went out of his way to fit the purifying paraphernalia where we wanted it, and did an excellent job

Very pleased with our recent service and check. Kevin has always looked after our system and is excellent. We have never had any issues with the administration or the quality of the work carried out.

Well impressed with the service, which was carried out swiftly and thoroughly. The service engineer, Lewis, arrived on time and immediately went to work, changing all filters, carrying out water tests, and tweaking the settings in accordance with his findings. He kept us informed of each step and gave us advice on the use of the system, even finding time to reassure our timid rescue dog, who is normally perturbed by strangers, but quickly accepted Lewis. All in all, we were very happy with the visit and the equipment, and would not hesitate to recommend both.

I have had my water unit serviced every year since purchase and every engineer that has visited has been prompt, professional helpful and informative. It isn`t the first time that Lewis has done my service, something he remembers which is a nice friendly touch. In fact I can only sing the praises of the company in general, right from the first phone call to book the appointment to when Lewis says `See you next year` Very happy customer

We had the water softener fitted 19 years ago when our daughter was young and suffering from eczema. Once of the main causes was the hard water in her baths, we also has scale in the kettle and discolouration on the taps. After the softener was fitted the eczema cleared up quite quickly and over the course of a year or two the limescale disappeared. We've had the same kettle for 10 years when the previous one lasted less than 5. We get through far fewer cleaning products than we did before and the soap seems to last for ages. Having had the softener for so long, we'd never want to be without one in the future. Our service today was quick and efficient. Lewis was very knowledgeable about the system and able to recommend future options for maintenance and upgrades. Noting the age of they system we know it won't last for ever so knowing there are options available has given us peace of mind.

The water purification system works well. The annual service was booked, confirmed and completed. Lewes came at the arranged time and did what was needed without problem or fuss.

We have used the service for many years, probably since around the year 2000, and I continue to be impressed by the level of service provided. The office staff are helpful and the engineers are knowledgeable and helpful too. Mike, in particular, is an excellent engineer and an asset to the company who shows attention to detail and represents the company brilliantly. Thank you to everyone for your continued support. Tony