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Endorsed by Which?
The Pure Water People
Opening Hours
Today -
- Monday 08:30–19:30
- Tuesday 08:30–19:30
- Wednesday 08:30–19:30
- Thursday 08:30–19:30
- Friday 08:30–19:30
- Saturday 08:30–12:30
- Sunday - Closed
Organisations and Awards
About
We can do everything and anything to make your water wonderful at home, from softening to more advanced levels of purification, we provide you with an energy efficient solution that requires minimal salt and saves you money!
The Pure Water People Ltd (PWP) will provide you with an exclusive range of products that will purify your drinking, cooking and even household water to degrees only dreamt of by your water supply company.
With literally thousands of satisfied customers, our passion is the purity of your water and the numerous benefits it provides.
Our outstanding reviews speak for themselves, we love to make water wonderful and our ethos is to deliver an outstanding service with one of the best products in the market place today!
What we do
Water softener installation and maintenance
Plumbers
- Water softener installation and maintenance
Water treatment
More Services
- water purification
- drinking water treatment
My work
Customer reviews
Why you can trust these reviews
All reviews are verified as being genuine and a true customer of this trader.
How can we be so sure?
100% of the reviews we publish have been through our stringent moderation process.
4.8
1681 reviews
Recommended
Recommended
by 100% of customers
Sort by
Excellent as always
Customer Service
Quality
Value
Pure Water ( then Aquatec) fitted a water purification system 9 years ago and most years it has been serviced by Mike. Now he is the only engineer we will have and as usual he came on time, was pleasant, efficient and got the job done well. We insist on Mike as our engineer due to one occasion some years ago when another engineer left us with problems. Pure Water understand this and we are only offered Mike to service our system.
Customer in Surrey
, work completed
Recommended
Efficient service
Customer Service
Quality
Value
Water softener and drinking water service from the trader. Excellent operator, very helpful and very informative.
Which? Trusted Traders Consumer
, work completed
Recommended
Very happy
Customer Service
Quality
Value
Kevin was courteous, wore a mask, came when he promised and I am very happy.
Which? Trusted Traders Consumer
, work completed
Recommended
Very pleased
Customer Service
Quality
Value
Very pleased with the way Kevin did the job, he was very courteous and efficient and did a good job.
Which? Trusted Traders Consumer
, work completed
Recommended
Service/Maintenance
Customer Service
Quality
Value
The unit was fitted in 2013 and it has been regularly serviced since then. This 2022 service also required the CRV filter to be renewed. As has always been the case the office informed us of Kevin the engineers time of arrival. He was on time, very efficient, cleaned the work area and explained the work that had been done to me. I can fully recommend Pure Water People as an excellent firm.
Customer in Bath and North East Somerset
, work completed
Recommended
Very Friendly Service
Customer Service
Quality
Value
Kevin who serviced my water softener was really friendly & efficient, arriving on time, & not minding the help of my puppy! Left it in perfect working order.
Sylvia in Somerset
, work completed
Recommended
Annual Service
Customer Service
Quality
Value
The annual service was carried out with great efficiency. The engineer, Kevin, arrived promptly at the appointed time and we found him to be an extremely competent and helpful individual; he was a real credit to his employer. The work was undertaken at the agreed time and at the agreed price.
Customer in South Gloucestershire
, work completed
Recommended
Absolute thoroughness!
Customer Service
Quality
Value
Engineer Mike carried out a service of our water-softening system this morning. He was on time, extremely pleasant and a pleasure to deal with. His examination of the system was thorough in the extreme. As well as the routine service he was booked, for he found a problem with a main filter membrane and the flow control valve, neither of which we had suspected. He changed both immediately (no call-backs required!) and tested the system thoroughly. He also managed to ease a stiff drinking water tap. We were extremely pleased with his work and general manner. Needless to say, he left the property clean and tidy. A credit to the company!
Customer in North Somerset
, work completed
Recommended
Full Service
Customer Service
Quality
Value
Mike came yesterday to undertake our full service and was excellent. He arrived on time, carried out the service very efficient and kept us involved in what was going on. He also gave us an update on what he had done when he left.
Customer in Buckinghamshire
, work completed
Recommended
installation of pure water system
Customer Service
Quality
Value
work completed satisfactory and on time. system operation explained fully. very happy with the job installed by Kevin
Customer in South Gloucestershire
, work completed
Recommended