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Endorsed by Which?
The Pure Water People
Opening Hours
Today - 08:30–19:30
- Monday 08:30–19:30
- Tuesday 08:30–19:30
- Wednesday 08:30–19:30
- Thursday 08:30–19:30
- Friday 08:30–19:30
- Saturday 08:30–12:30
- Sunday - Closed
Organisations and Awards
About
We can do everything and anything to make your water wonderful at home, from softening to more advanced levels of purification, we provide you with an energy efficient solution that requires minimal salt and saves you money!
The Pure Water People Ltd (PWP) will provide you with an exclusive range of products that will purify your drinking, cooking and even household water to degrees only dreamt of by your water supply company.
With literally thousands of satisfied customers, our passion is the purity of your water and the numerous benefits it provides.
Our outstanding reviews speak for themselves, we love to make water wonderful and our ethos is to deliver an outstanding service with one of the best products in the market place today!
What we do
Water softener installation and maintenance
Plumbers
- Water softener installation and maintenance
Water treatment
More Services
- water purification
- drinking water treatment
My work
Customer reviews
Why you can trust these reviews
All reviews are verified as being genuine and a true customer of this trader.
How can we be so sure?
100% of the reviews we publish have been through our stringent moderation process.
4.8
1749 reviews
Recommended
Recommended
by 100% of customers
Sort by
The Kelly and Kev team
Customer Service
Quality
Value
Been customers for years with Pure Water - crossed swords once or twice over that time too, but to be fair the system we have has always been maintained well, Kelly and the back office crew always send out reminders for service work in good time, if there’s been a problem they’ve always be pretty gracious in sorting it. Kevin came to ours for a full big service - he was excellent really helpful shared some tips for us to get better use of the softener system and monitor our water usage was more than happy to explain what he was doing too. All good here.
Sebastian in Bath and North East Somerset
, work completed
Recommended
Ten years without problems
Customer Service
Quality
Value
We have been custoers of Pure Water (formerly AQATec) for ten years now. Each year we are contacted by phone to arrange a convenient date for the annual service which always happens on schedule and without issues. This year Lewis carried out a larger service, including replacing a Chemical Filter vessel outside. The price was exactly as we had expected and the work was done pleasantly and efficiently. Our experience has been good throughout, water is soft and we have no furring of kettles, limscale, etc.
Customer in Surrey
, work completed
Recommended
Great service
Customer Service
Quality
Value
Mike the engineer was very polite and efficient he explained everything about the service which was a 4 yearly major service. The price I paid was as quoted over the phone with no hidden surprises. Everything was left clean and tidy. I would recommend the pure water people to anyone.
Customer in Swindon
, work completed
Recommended
Annual service.
Customer Service
Quality
Value
My unit was fitted in twenty nineteen and it has been regular serviced since then. The annual service was carried out with efficiency. The engineer was very polite and a friendly he complete the the job diligently and to a high standard. I can fully recommend Pure Water People.
Customer in South Gloucestershire
, work completed
Recommended
Really Good service
Customer Service
Quality
Value
Really helpful and made some very useful suggestions. Certainly knows his job!
Which? Trusted Traders Consumer
, work completed
Recommended
Excellent Service
Customer Service
Quality
Value
You know how good a company is when you have a small problem. After all work was fitted, a very minor leak, reported it and within 4 hours, even though were in Bristol, they had a technician out to fix the problem.
Which? Trusted Traders Consumer
, work completed
Recommended
Efficient friendly service
Customer Service
Quality
Value
He upgraded and replaced the old water filter. Explained everything very clearly, told us how it worked. Completed the work and was very efficient and friendly.
Which? Trusted Traders Consumer
, work completed
Recommended
Very good
Customer Service
Quality
Value
They're very good.
Which? Trusted Traders Consumer
, work completed
Recommended
First Class Service
Customer Service
Quality
Value
Pure Water contacted us 2 months before the annual service plus filter change on our water softening system was due to arrange a suitable time. They called one week before to confirm the date was still good and give a time slot to expect the engineer. He arrived on time, completed the service very quickly and efficiently and also topped up the salt (above and beyond the normal service). Everyone at Pure Water is so friendly, helpful and efficient that it is a pleasure to do business with the Company . They also gave a 10% discount.
Customer in Oxfordshire
, work completed
Recommended
Good work with a most pleasant chap, Lewis has worked here time and again, look forward to next years service
Customer Service
Quality
Value
I have had a very good experience with Pure Water and previously Aquatec at this address and at my old house at GL56 9AE. I often recommend it to my neighbours, telling them how clean kettles are kept and how good for all radiators. As for the carbonated water I produce with it - terrific.
Customer in Gloucestershire
, work completed
Recommended