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Endorsed by Which?
The Pure Water People
Opening Hours
Today - 08:30–19:30
- Monday 08:30–19:30
- Tuesday 08:30–19:30
- Wednesday 08:30–19:30
- Thursday 08:30–19:30
- Friday 08:30–19:30
- Saturday 08:30–12:30
- Sunday - Closed
Organisations and Awards
About
We can do everything and anything to make your water wonderful at home, from softening to more advanced levels of purification, we provide you with an energy efficient solution that requires minimal salt and saves you money!
The Pure Water People Ltd (PWP) will provide you with an exclusive range of products that will purify your drinking, cooking and even household water to degrees only dreamt of by your water supply company.
With literally thousands of satisfied customers, our passion is the purity of your water and the numerous benefits it provides.
Our outstanding reviews speak for themselves, we love to make water wonderful and our ethos is to deliver an outstanding service with one of the best products in the market place today!
What we do
Water softener installation and maintenance
Plumbers
- Water softener installation and maintenance
Water treatment
More Services
- water purification
- drinking water treatment
My work
Customer reviews
Why you can trust these reviews
All reviews are verified as being genuine and a true customer of this trader.
How can we be so sure?
100% of the reviews we publish have been through our stringent moderation process.
4.8
1749 reviews
Recommended
Recommended
by 100% of customers
Sort by
Professional Service
Customer Service
Quality
Value
We have had the annual service, carried out by Lewis, on our water purification system. The work, was, as ever, carried out competently and efficiently and Lewis was sure to establish with us whether we had any particular issues with the system. He also gave us useful pieces of advice on how to get the best use out of the equipment. Most importantly, we are left with excellent quality soft water, providing clear and pleasant drinking water, and completely cutting out limescale.
Customer in North Somerset
, work completed
Recommended
Annual Service
Customer Service
Quality
Value
Excellent work and very helpful.
Customer in Oxfordshire
, work completed
Recommended
Pure Water People annual service
Customer Service
Quality
Value
I have no hesitation in recommending The Pure Water People. We had their purification system installed 10 years ago. Their annual service is excellent; we have never had to call them out at any other time to rectify a problem. Lewis carried out the service today and was efficient, knowledgeable and obliging. The purified water leaves our stainless steel sink easy to wipe clean; saucepans are easier to clean; the kettle does not have any limescale; the toilet bowl doesn’t have a limescale ring and the glass shower door and surrounds dry without needing to be wiped dry and there is no limescale residue.
Customer in Greater London
, work completed
Recommended
Annual service
Customer Service
Quality
Value
Always very please with the way he conduct himself around the house very polite and work done to high degree.
Mitchel
, work completed
Excellent service
Customer Service
Quality
Value
Took out old water softener & replaced it, and made it easier for me to add the salt. Kevin was very pleasant and efficient. They called the day before to advise what time he would be arriving today. They've always given an excellent service.
Which? Trusted Traders Consumer
, work completed
Recommended
Good work
Customer Service
Quality
Value
The engineer Lewis is very helpful and tells you everything. Also, the system does what it should do. No limescale on the shower doors and no limescale in the kettle. Also, the radiators work better as there is no limescale in them. All in all, we are very pleased with the system.
Customer in Greater London
, work completed
Recommended
Filter change, Water test & CRV replacement
Customer Service
Quality
Value
Kevin the engineer was excellent, he arrived on time and kept to the agreed budget. He was a very likeable character and was in his element with my son's English Bulldog, a credit to the company. He was the first engineer to ever tell me how much salt I should be putting into the unit and was well organised. Kevin, keep up the good work.
Customer in Bath and North East Somerset
, work completed
Recommended
Pure Water - reduced costs.
Customer Service
Quality
Value
Lewis did our annual service this morning. We appreciated his efficiency and explanation of the details of the service. The water purification system that The Pure Water People installed three years ago has led to the reduced use of all washing agents, e.g. shampoo, conditioner, hand soap, shower gel, washing-up liquid, washing powder etc. The system also prevents the build-up of lime scale in pipes, radiators, kettle, iron, washing machine and dish-washer. We also appreciate the improved quality of our drinking water and no longer have to buy bottled water, which also means less use of plastic bottles.
Jean in Bristol City
, work completed
Recommended
The Pure Water People - Excellent Service.
Customer Service
Quality
Value
Have traded with this company for many years. Have never had to complain about their service. Service engineers have always turned up In the time frame originally quoted when the appointment was made. Always careful to clear up any mess created. Always wear masks in these covid times. They never give a hard sell either. Latest service engineer to call was Kevin. As always was thorough in the tests carried out to make sure everything was working as it should. Payment through credit card done thru his phone was quick and simple.
Customer in North Somerset
, work completed
Recommended
Water leak repair
Customer Service
Quality
Value
Following a routine service the stop valve under the sink started to leak. It was very slow and unnoticed for several week. I contacted them and they came out very quickly and replaced the stop valve. Kevin the plumber was polite, quick and efficient. The company have always given excellent service and respond very quickly to any queries. The water filter system has been in place for approx 10 yrs and I would recommend it to anyone.
Customer in Oxfordshire
, work completed
Recommended