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Endorsed by Which?
The Pure Water People
Opening Hours
Today -
- Monday 08:30–19:30
- Tuesday 08:30–19:30
- Wednesday 08:30–19:30
- Thursday 08:30–19:30
- Friday 08:30–19:30
- Saturday 08:30–12:30
- Sunday - Closed
Organisations and Awards
About
We can do everything and anything to make your water wonderful at home, from softening to more advanced levels of purification, we provide you with an energy efficient solution that requires minimal salt and saves you money!
The Pure Water People Ltd (PWP) will provide you with an exclusive range of products that will purify your drinking, cooking and even household water to degrees only dreamt of by your water supply company.
With literally thousands of satisfied customers, our passion is the purity of your water and the numerous benefits it provides.
Our outstanding reviews speak for themselves, we love to make water wonderful and our ethos is to deliver an outstanding service with one of the best products in the market place today!
What we do
Water softener installation and maintenance
Plumbers
- Water softener installation and maintenance
Water treatment
More Services
- water purification
- drinking water treatment
My work
Customer reviews
Why you can trust these reviews
All reviews are verified as being genuine and a true customer of this trader.
How can we be so sure?
100% of the reviews we publish have been through our stringent moderation process.
4.8
1681 reviews
Recommended
Recommended
by 100% of customers
Sort by
Routinely good quality work.
Customer Service
Quality
Value
Elliot came to perform the annual service on our reverse osmosis drinking water and ?4 year service on the mains water, including about 4 different filters. Elliot was polite and well mannered, and knew what he was doing. He had completed the work, checked and tested all for leaks in about half an hour. My part was to pay the bill of £367, including a 10% discount for a short notice booking. We have been very glad of this high quality water, for health reasons, yet the cost of servicing has seemed eye wateringly high.
Customer in Surrey
, work completed
Recommended
Thorough and professional.
Customer Service
Quality
Value
Arrived as scheduled with all necessary equipment. Knew what had to be done and had the skills required. Took pains to do the work well and cleared up on completion. Operator was polite and helpful and explained the new equipment operations and servicing needs clearly. Name Kevin.
Customer in Bath and North East Somerset
, work completed
Recommended
Water system replacement head
Customer Service
Quality
Value
I was very pleased with service provided by Kevin on 11 November to upgrade my water softener system. He was courteous, professional and competent. Everything was done to the agreed schedule and budget.
Customer in Bath and North East Somerset
, work completed
Recommended
Change of 5 years filter and service
Customer Service
Quality
Value
Efficient service to change filters and service the system. Kevin was very polite, called 30 minutes within the agreed time slot. Major expense but system is getting old and needs the regular servicing
John in South Gloucestershire
, work completed
Recommended
Annual service
Customer Service
Quality
Value
Excellent job done by Mike. Fast efficient and truly professional. Everything left clean and tidy and working.
Customer in Oxfordshire
, work completed
Recommended
Water filter/housing replacement
Customer Service
Quality
Value
The engineer (Kevin) arrived on time and was well presented and polite. The work was completed to a good standard and the area left clean. He explained what he had done and what we should expect to happen over the next few hours.
Customer in Oxfordshire
, work completed
Recommended
Annual Service
Customer Service
Quality
Value
Annual service of my pure water equipment was completed quickly, efficiently and in a friendly helpful manner, the engineer (Lewis) replaced the necessary components and took the old items away to dispose. Very pleased with the service we get from all who work for The Pure Water People.
Customer in South Gloucestershire
, work completed
Recommended
10 out of 10
Customer Service
Quality
Value
Annual service of my pure water equipment was completed quickly, efficiently and in a friendly helpful manner. He clearly knew his job very well and did everything easily. Nothing to complain about. I thank the engineer for being as unobtrusive as possible in the house. He arrived early and had to wait for me to return just before his scheduled time of start which I did. He seemed surprised when I said I would pay by banker's transfer although I had told his firm that this was what I would do. The charge made was what was scheduled. No surprises. And a stress free experience. Well done all round.
Customer in Oxfordshire
, work completed
Recommended
Annual service
Customer Service
Quality
Value
Kevin came to undertake the annual service of our water filter system. He arrived promptly and was very efficient, polite and courteous, explaining what he was doing as he went through and obviously knows his trade very well. Highly recommended.
Customer in Surrey
, work completed
Recommended
Excellent work.
Customer Service
Quality
Value
I have been a customer of this company since about 1992 before I married in Bristol and after I moved to my present address. They are excellent . Lewis attended this time and explained to me what he was doing and advised me to make certain changes which will be done shortly. The work was carried out quickly and efficiently. I think the length of time I have been a customer speaks for itself. The work was excellent this time as always.
Customer in South Gloucestershire
, work completed
Recommended