The Pure Water People

The annual service of our water softener was scheduled for this Saturday afternoon and, despite the presence of Storm Darragh, Kevin arrived on time and proceeded to work (mainly) outdoors in atrocious conditions. The service was completed quickly and without fuss. I thoroughly recommend the Pure Water People and their attention.

It was time for the big filter change in our water filtering and softening system: we needed a man for the job; a good man; Lewis was that man. Tall and dark-haired, he filled the doorway, and he fitted the bill- he also fitted all the filters. He was fast, efficient and friendly, and thorough, very thorough. "Would you fix our wobbling tap?" I asked, tentatively. "No problem" he replied, and he got to work."We fitted that 17 years ago" he said. No wonder it wobbled: there'd been a lot of water under that bridge. "Well, that's all done for you" he said, as he gave us the bill. I was happy to pay; it was a job well done. Another case closed for Lewis and The Pure Water People; out on our streets, cleaning our water, tap by tap. THE END (For now...)

The system was installed at my home, I am extremely satisfied with the system and the installation was amazing. The installation guy Kevin was very skilful. Did the job with high precision and cleaned. I just wanted to put one thing, while the sale mentioned I will get app-based notification for the salt level check I did not receive any communication related to this or how to configure the system in the app.

We had our water purification system installed about twelve years ago and have had it serviced yearly. This year the service was completed by Lewis who arrived on the date and time as arranged by the Pure water people. He carried out the service very thoroughly, explaining the wiring and the reason for his having to redo a connection. All was carried out competently, reassuringly and most politely. Thank you Lewis and The Pure Water People

Mike from Pure Water People did an excellent job replacing my old water softener system. He removed all the outdated pipework and installed a brand-new system with great care and professionalism. Throughout the process, he explained everything clearly, ensuring I understood how the new system worked and answering all my questions. Mike was polite, friendly, and very thorough. He also took the time to tidy up after the installation, leaving everything neat and clean. I’m very impressed with his attention to detail and the quality of his work. I would highly recommend.

Annual service of our water purification system. The booking team and the engineer were extremely helpful and all on time. A few minor issues and recommendations were all addressed quickly and efficiently during the visit, great work!

We have used the Pure Water People for very many years and have always found them to be great. Just installed a new up-to-date system - expertly installed by Lee. The fitting was quick and tidy, no mess or packaging left, and exactly as we needed. Lee explained the system differences to our old one and ensured we were happy before leaving. As to the company, phone calls and emails are always promptly answered and the advice given is always good and accurate, they will not sell you something you don't need, which is very refreshing (bit like the water!). If you want water softener and filter systems you'll be hard-pressed to find a better supplier and better after-sales service. We tried other suppliers but none could match.

Lewis, the engineer, arrived on time and completed his work thoroughly and without difficulty. Once again the service from the pure water people has been excellent, and we shall have pure water for another year!!

We had our annual water service completed today by Lewis. We have had Lewis service our system before. He completes a thorough job in testing all aspects of our system and we have never had any maintenance problems. A very conscientious, competent and polite engineer. We have had this water system in place for a number of years now and we are completely limescale free. Certainly a great saving on cleaning products. The water is always soft now thanks to the Pure Water People.