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Endorsed by Which?
The Pure Water People
Opening Hours
Today -
- Monday 08:30–19:30
- Tuesday 08:30–19:30
- Wednesday 08:30–19:30
- Thursday 08:30–19:30
- Friday 08:30–19:30
- Saturday 08:30–12:30
- Sunday - Closed
Organisations and Awards
About
We can do everything and anything to make your water wonderful at home, from softening to more advanced levels of purification, we provide you with an energy efficient solution that requires minimal salt and saves you money!
The Pure Water People Ltd (PWP) will provide you with an exclusive range of products that will purify your drinking, cooking and even household water to degrees only dreamt of by your water supply company.
With literally thousands of satisfied customers, our passion is the purity of your water and the numerous benefits it provides.
Our outstanding reviews speak for themselves, we love to make water wonderful and our ethos is to deliver an outstanding service with one of the best products in the market place today!
What we do
Water softener installation and maintenance
Plumbers
- Water softener installation and maintenance
Water treatment
More Services
- water purification
- drinking water treatment
My work
Customer reviews
Why you can trust these reviews
All reviews are verified as being genuine and a true customer of this trader.
How can we be so sure?
100% of the reviews we publish have been through our stringent moderation process.
4.8
1681 reviews
Recommended
Recommended
by 100% of customers
Sort by
Scheduled Service
Customer Service
Quality
Value
Lewis, the engineer, completed a thorough and efficient service of our water filter system including changing the filters. He explained fully what to expect after he'd gone and was courteous at all times.
Customer in Oxfordshire
, work completed
Recommended
Yearly service
Customer Service
Quality
Value
We had our yearly service with The Pure Water People and was really pleased with the service that Mike provided for us. He was friendly, helpful and very thorough.
Customer in Essex
, work completed
Recommended
Service, filter change
Customer Service
Quality
Value
As usual a cheerful, informative visit to service our system. All waste containers were taken away so no need to figure out any recycling issues. Instructions as to running of tap to boost drinking water chamber were carefully explained, so good for general users.
Customer in Warwickshire
, work completed
Recommended
Brilliant
Customer Service
Quality
Value
Kevin turned up on time with plenty of warning. Went through the whole system and the service was brilliant. Everything was explained very clearly. It could not be bettered. He talked to me while doing the service and explained why he was doing what he was doing.
Which? Trusted Traders Consumer
, work completed
Recommended
Bi annual service
Customer Service
Quality
Value
Timing exact, engineer called when on his way. He worked efficiently and explained what he was doing and why. Kevin was very knowledgeable.
Customer in North Somerset
, work completed
Recommended
Annual Water Softener Service
Customer Service
Quality
Value
I have dealt with this company for 22 years now & have nothing but praise at the way they go about their business. The engineers have always been on time, are very courteous & thorough in all that they do, explaining any problems that I might ask of them. The company should be very proud of their customer service record.
Customer in North Somerset
, work completed
Recommended
A credit to his firm.
Customer Service
Quality
Value
Lewis rang us the day before to check whether there were any particular problems and to advise his ETA. He rang again when leaving the previous job. As last year Lewis wore a face mask indoors and was very helpful and considerate. He spotted a leak in our outdoor tap which he fixed very quickly. He was very thorough working through his checklist, and the visit lasted about an hour. This was an annual maintenance visit and replacement of filters.
Customer in Cornwall
, work completed
Recommended
Service
Customer Service
Quality
Value
Kevin was friendly, polite and efficient. Explained everything. I would recommend the Pure Water People .
David in Buckinghamshire
, work completed
Recommended
Helpful, efficient, and kind
Customer Service
Quality
Value
Kevin sounds more like a doctor from that title, and I suppose he was, really. He arrived with a good 'bedside manner' , checked the water softener 'patient', changed it's 'treatment', then gave it a clean bill of health. A pleasant company to deal with altogether.
Customer in West Berkshire
, work completed
Recommended
Annual Service
Customer Service
Quality
Value
The annual service of our Pure Water system was carried out by Mike. He arrived on time and carried out the service of our system, carefully explaining each step of the process as he went along, so that I can confidently undertake the service myself next year.
Customer in Oxfordshire
, work completed
Recommended