/
Endorsed by Which?
The Pure Water People
Opening Hours
Today - 08:30–19:30
- Monday 08:30–19:30
- Tuesday 08:30–19:30
- Wednesday 08:30–19:30
- Thursday 08:30–19:30
- Friday 08:30–19:30
- Saturday 08:30–12:30
- Sunday - Closed
Organisations and Awards
About
We can do everything and anything to make your water wonderful at home, from softening to more advanced levels of purification, we provide you with an energy efficient solution that requires minimal salt and saves you money!
The Pure Water People Ltd (PWP) will provide you with an exclusive range of products that will purify your drinking, cooking and even household water to degrees only dreamt of by your water supply company.
With literally thousands of satisfied customers, our passion is the purity of your water and the numerous benefits it provides.
Our outstanding reviews speak for themselves, we love to make water wonderful and our ethos is to deliver an outstanding service with one of the best products in the market place today!
What we do
Water softener installation and maintenance
Plumbers
- Water softener installation and maintenance
Water treatment
More Services
- water purification
- drinking water treatment
My work
Customer reviews
Why you can trust these reviews
All reviews are verified as being genuine and a true customer of this trader.
How can we be so sure?
100% of the reviews we publish have been through our stringent moderation process.
4.8
1732 reviews
Recommended
Recommended
by 100% of customers
Sort by
Annual Service
Customer Service
Quality
Value
From first contact to book a date the team at Pure Water have been excellent. Got a reminder call to confirm the date/time. Kevin arrived within the time period and did an excellent job. He noticed a failing part and replaced it immediately. He was very tidy cleaning up as he worked.
Customer in Bristol City
, work completed
Recommended
Service
Customer Service
Quality
Value
Kevin arrived within the stated time. Was polite and kept us informed as to what he had done. Helpful and tidy.
Sue in Bristol City
, work completed
Recommended
Very good service.
Customer Service
Quality
Value
Ian arrived at the stated time and worked quickly and efficiently in a pleasant and helpful manner. The service cost was as stated when the booking was made. We have had the water softener for 12 years and it is fantastic to have no limescale when we are in a very hard water area. The drinking water is fantastically pure. The company is very helpful to deal with if necessary.
Customer in Oxfordshire
, work completed
Recommended
System Service
Customer Service
Quality
Value
The technician (Kevin) arrived on time and carried out the repair work and serviced the system very thoroughly and efficiently. He was also very polite and friendly and extremely pleasant to deal with. Highly recommended.
Customer in Bracknell Forest
, work completed
Recommended
Pure Water quality and Maintenance
Customer Service
Quality
Value
We are delighted with pure water on tap - no slick in my tea cup! The Annual maintenance is conducted on time and efficiently by Kevin
Customer in Bristol City
, work completed
Recommended
First Class Service
Customer Service
Quality
Value
Pure Water have always serviced my water system and they always carry out their work to a high standard, so I'm always very pleased with the work their operative do, however, today's engineer was outstanding! Kevin came to fix a leak in my pure water system and I cannot recommend his work highly enough! He was informative, knowledgeable and professional - he also cleared up completely after himself leaving his working area spotless. Excellent work!! :)
Customer in Greater London
, work completed
Recommended
Pure Water yearly maintenance check
Customer Service
Quality
Value
Kevin is the perfect tradesman: efficient, friendly and thorough. He corrected mistakes made during previous checkups and left our Pure Water system in perfect order. Cannot recommend enough.
Customer in Greater London
, work completed
Recommended
Replacement water filter system fitted efficiently.
Customer Service
Quality
Value
We had Aquatech Rainsoft put in a whole home water purification system 25 years ago and we have been very pleased with the system and the efficiency of the engineers that have serviced and repaired it over the years. It is now time for an update and today Mike (who has serviced our system before) came and replaced the system within 3 hours, making numerous improvements to the plumbing, adding a better bypass valve arrangement, and plumbed in the old water reservoir as well as the new one to improve the volume of water we can draw off (useful for Steve's beer-making). Mike left the plumbing under the sink in a much-improved state. Mike is personable as well as being thorough in his work, can't praise him highly enough.
Carol in Bristol City
, work completed
Recommended
Clean, polite, fast, efficient.
Customer Service
Quality
Value
Kevin (who has serviced our filters before, though this is our first review) was clean, polite, quick and efficient. During our annual service he changed the filters and adjusted the water hardness on our filter machine to ensure it's working properly and at its best. We hope we can arrange it so he comes again next year, as we find his work efficient and him polite and good company.
Customer in Somerset
, work completed
Recommended
Great service as ever
Customer Service
Quality
Value
Kevin arrived on time as agreed - wearing a mask. He installed a new tap and in the process sorted out some problems left by a previous plumber (different company!) We were asked to look at the work as it progressed and Kevin explained what he was doing. A pleasure to have such a knowledgeable man and a very pleasant person. We need filtered water more than ever with so much pollution on this planet. It is reassuring.
Mary in Oxfordshire
, work completed
Recommended