/
Endorsed by Which?
The Pure Water People
Opening Hours
Today - 08:30–19:30
- Monday 08:30–19:30
- Tuesday 08:30–19:30
- Wednesday 08:30–19:30
- Thursday 08:30–19:30
- Friday 08:30–19:30
- Saturday 08:30–12:30
- Sunday - Closed
Organisations and Awards
About
We can do everything and anything to make your water wonderful at home, from softening to more advanced levels of purification, we provide you with an energy efficient solution that requires minimal salt and saves you money!
The Pure Water People Ltd (PWP) will provide you with an exclusive range of products that will purify your drinking, cooking and even household water to degrees only dreamt of by your water supply company.
With literally thousands of satisfied customers, our passion is the purity of your water and the numerous benefits it provides.
Our outstanding reviews speak for themselves, we love to make water wonderful and our ethos is to deliver an outstanding service with one of the best products in the market place today!
What we do
Water softener installation and maintenance
Plumbers
- Water softener installation and maintenance
Water treatment
More Services
- water purification
- drinking water treatment
My work
Customer reviews
Why you can trust these reviews
All reviews are verified as being genuine and a true customer of this trader.
How can we be so sure?
100% of the reviews we publish have been through our stringent moderation process.
4.8
1749 reviews
Recommended
Recommended
by 100% of customers
Sort by
Annual Service
Customer Service
Quality
Value
The engineer - Kevin provided us with an excellent service and was friendly, helpful and competent.
Which? Trusted Traders Consumer
, work completed
Recommended
Highly Recommended
Customer Service
Quality
Value
Installed approx 20 years ago. Moved 8 years ago and they moved the equipment over to the new home. Left everything spotless. Totally reliable, courteous, efficient, helpful. Came on the 15th to do the annual service which was carried out meticulously.
Which? Trusted Traders Consumer
, work completed
Recommended
Service of water softening system
Customer Service
Quality
Value
Lewes turned up on time. He was friendly and explained what he was going to do. He carried the work out effectively. He gave me and my wife a number of tips to save money in the future when operating the washing machine and dishwasher.
Customer in Oxfordshire
, work completed
Recommended
Good service, fast & efficient installation
Customer Service
Quality
Value
Installation date agreed within one week of placing order. Engineer Mike turned up on time, explained plan for the day & expected completion time. Worked cleanly & efficiently, helped with making some key positional & operational choices - even though these could have made installation a bit more complicated. Made sure everything was in place and working. Explained system and gave some hints & tips for making best use of it.
Customer in West Berkshire
, work completed
Recommended
Annual filter changes
Customer Service
Quality
Value
Lewis completed our annual filter change today and also repaired leaking tap. On time, very polite and efficient, completed the work in good time and clearly explained everything. Pure Water fitted our system four years ago, from the delightful lady who phones to arrange our appointments they are all very courteous and efficient Thoroughly recommend this Company.
Customer in Hertfordshire
, work completed
Recommended
Maintenance and CRV Replacement
Customer Service
Quality
Value
We had a visit from Kevin on 15/11/21. He arrived on time, tested water quality, explained what he is planning to do and he completed servicing and CRV replacement to our satisfaction. Job well done. Thank you Kevin.
Customer in North Somerset
, work completed
Recommended
Trader arrived on time
Customer Service
Quality
Value
Annual Service which included replacement filters and checking quality of our water. All undertaken in a friendly and professional manner.
Michael in Devon
, work completed
Recommended
Service call
Customer Service
Quality
Value
We had a visit today, from Kevin, to change our water filters and check the system. Kevin arrived on time and explained everything that he was doing. The visit was quick and efficient. I have no hesitation in recommending The Pure Water People and especially Kevin.
Customer in Wiltshire
, work completed
Recommended
Professional and efficient
Customer Service
Quality
Value
Lewes has visited us for a few years so knows our system very well. He is on time and does the job efficiently and knowledgeably. He explains what needs doing and discusses any follow up. .
Customer in Surrey
, work completed
Recommended
Excellent work
Customer Service
Quality
Value
Kevin attended to revamp my pipe work and to install a new bypass. He checked for leaks and adjusted the PVR to increase the water pressure. He lagged all the pipework and the pressure is better. He was absolutely brilliant and then patiently took me through the new bypass system and wrote it down for me with diagrams . His work could not be bettered and he was very pleasant and friendly . I highly recommend him and the company which I have used since 1992 approximately.
Customer in South Gloucestershire
, work completed
Recommended