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The Pure Water People

4.8

1681 Reviews

Opening Hours
Today -
  • Monday 08:30–19:30
  • Tuesday 08:30–19:30
  • Wednesday 08:30–19:30
  • Thursday 08:30–19:30
  • Friday 08:30–19:30
  • Saturday 08:30–12:30
  • Sunday - Closed

Organisations and Awards

AUGUST 2021

About

We can do everything and anything to make your water wonderful at home, from softening to more advanced levels of purification, we provide you with an energy efficient solution that requires minimal salt and saves you money!

The Pure Water People Ltd (PWP) will provide you with an exclusive range of products that will purify your drinking, cooking and even household water to degrees only dreamt of by your water supply company.

With literally thousands of satisfied customers, our passion is the purity of your water and the numerous benefits it provides.

Our outstanding reviews speak for themselves, we love to make water wonderful and our ethos is to deliver an outstanding service with one of the best products in the market place today!

What we do

  • Water softener installation and maintenance

  • Plumbers

    • Water softener installation and maintenance
  • Water treatment

  • More Services

    • water purification
    • drinking water treatment

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.8
1681 reviews
Customer Service
4.9
Quality
4.9
Value
4.6
Sort by
Comprehensive service
Customer Service
Quality
Value
Mike was a diligent & knowledgeable Senior Engineer. Provided clarity for a couple of queries & summarised his findings succinctly. Removed all old filters, cleaned surfaces & left zero trace of his presence! Great job Mike
Customer in Gloucestershire Posted on 14/01/2021 , work completed 14/01/2021
The trader replied (on 25/05/2021)
Mike loves a mention - he really is very good and we are very proud of his superior work and ability! Thankyou for your custom and take care.
Our service today.
Mike carried out our annual review today. All done very professionally with respect for social distancing in these difficult times. He explained every step he had taken to ensure that our water quality is as high as it can possibly be. The water, from the day the purification system was installed is excellently drinkable. It's hard to imagine how we managed before we took the plunge with Aquatec. But we did and have no regrets.
Customer in West Sussex Posted on 13/01/2021 (Reviewer did not use service)
The trader replied (on 14/01/2021)
A glowing review, it really is music to our ears that you are super happy with your system and ultimately your water quality. Thankyou for choosing us!
Excellent job šŸ˜€
Customer Service
Quality
Value
I give this company 5* on everything. The engineer (Mike Hagues) was superb, excellent standard of work, nothing was too much trouble, he was very efficient, tidy, helpful and friendly. He certainly ā€œwent the extra mileā€. We are very pleased with our new water system (4 months of using it now) and it is all we had hoped for and more. People comment on how good our drinking water tastes, we have no scale build up in the home at all, less cleaning, less use of cleaning products, very happy customers and would highly recommend.
Jane Rawlinson in Oxfordshire Posted on 08/01/2021 , work completed 11/09/2020
The trader replied (on 14/01/2021)
we love a smiley face review here at The PWP office, and its brilliant to receive such a fantastic review. Thankyou for such lovely comments and we are so pleased that you love your water and that we have delivered as promised. Take care, Cathy.
Excellent Service
Customer Service
Quality
Value
The 13th annual service on my water treatment equipment was carried out by Mike today. The filter replacements and water checks were completed without any problems. Mike was very professional in his approach to the work and specifically the measures he took regarding my safety and his safety due to COVID 19. He also advised me that I should cover my treatment equipment box lid with roofing felt in order to prolong it's life. A very sound and sensible suggestion.
Customer in South Gloucestershire Posted on 04/01/2021 , work completed 04/01/2021
The trader replied (on 14/01/2021)
Thankyou for 13 years of support and your water quality is still at peak purification. I will pass your comments on to Mike, he is a thoroughly good chap and brilliant Engineer and does love to get a mention. Take care , Cathy.
Pure excellence
Customer Service
Quality
Value
Excellent Job, Lewesarrived on time, explained what he was doing & proceeded to do it in a professional manner. Full and complete handover once job was finished.Good company, highly recommended
Customer in Buckinghamshire Posted on 21/12/2020 , work completed 21/12/2020
The trader replied (on 14/01/2021)
***** Five fabulous stars - we always aim to deliver a safe and professional service here at PWP, many thanks.
professional and efficient
Customer Service
Quality
Value
We have our regular maintenance done yearly and Lewis has done it several times now. He is punctual, efficient, friendly and always explains what he is doing. A great service every time.
Customer in Swindon Posted on 21/12/2020 , work completed 28/11/2020
The trader replied (on 14/01/2021)
Lewis does love to get a mention, thankyou for your sterling five star review.
All round service
Customer Service
Quality
Value
Always good service. Always clean and tidy.
Trevor, Surrey Posted on 17/12/2020 , work completed 08/12/2020
The trader replied (on 14/01/2021)
***** five fantastic stars - we could'nt ask for better. Many thanks.
No fuss professional work
Customer Service
Quality
Value
We had our water softener and filter equipment's yearly maintenance carried out once more by Lewis. He was punctual and explained everything that needed to be done. Work carried out was fast and proficient. We have complete confidence in his workmanship.
Customer in Buckinghamshire Posted on 03/12/2020 , work completed 03/12/2020
The trader replied (on 29/12/2020)
Such lovely feedback, thankyou - Lewis loves to get a mention, he is a very capable young man. See you next year - Take care.
Annual Service
Customer Service
Quality
Value
Been using this company for many years now. Always polite with good service, would recommend them to everyone.
Customer in Hampshire Posted on 01/12/2020 , work completed 12/11/2020
The trader replied (on 25/05/2021)
Thank you for your review and repeat custom - please do recommend us on to friends and family, much appreciated.
Very Pleasant
Customer Service
Quality
Value
They were pleasant, very efficient, left everything tidy and the job was done.
Brian, Wiltshire Posted on 26/11/2020 , work completed 16/11/2020
The trader replied (on 26/11/2020)
***** Five fabulous stars - many thanks.