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Endorsed by Which?
The Pure Water People
Opening Hours
Today - 08:30–19:30
- Monday 08:30–19:30
- Tuesday 08:30–19:30
- Wednesday 08:30–19:30
- Thursday 08:30–19:30
- Friday 08:30–19:30
- Saturday 08:30–12:30
- Sunday - Closed
Organisations and Awards
About
We can do everything and anything to make your water wonderful at home, from softening to more advanced levels of purification, we provide you with an energy efficient solution that requires minimal salt and saves you money!
The Pure Water People Ltd (PWP) will provide you with an exclusive range of products that will purify your drinking, cooking and even household water to degrees only dreamt of by your water supply company.
With literally thousands of satisfied customers, our passion is the purity of your water and the numerous benefits it provides.
Our outstanding reviews speak for themselves, we love to make water wonderful and our ethos is to deliver an outstanding service with one of the best products in the market place today!
What we do
Water softener installation and maintenance
Plumbers
- Water softener installation and maintenance
Water treatment
More Services
- water purification
- drinking water treatment
My work
Customer reviews
Why you can trust these reviews
All reviews are verified as being genuine and a true customer of this trader.
How can we be so sure?
100% of the reviews we publish have been through our stringent moderation process.
4.8
1732 reviews
Recommended
Recommended
by 100% of customers
Sort by
Extremely Happy Customer
Customer Service
Quality
Value
Kevin the Engineer came out very prompt for our appointment, our water softener machine was not working correctly, Kevin came out and rectified the problem in 10 minutes, very happy customer & Kevin is a really lovely guy.
Which? Trusted Traders Consumer
, work completed
Recommended
I was fitted in earlier than planned as they had a cancellation.
Customer Service
Quality
Value
Kevin, the engineer, arrived at exactly the time arranged this am, to service our water softener. He was very polite & didn't mind working around us + 3 young grandchildren. I have been with this firm (Aquatech) for many years now & have always been treated with the greatest respect.
Roger in Gloucestershire
, work completed
Recommended
A great service
Customer Service
Quality
Value
I have just had the annual service of my Aquatec Rain Soft system by the Pure Water People. Their representative, Lewis, arrived on time, was very professional and thoroughly checked the system to make sure it was operating at peak efficiency. He was happy to answer all my questions and gave me advice on good maintenance. I live in a hard water area but since having this system installed there has been no scale in any appliances and I am extremely happy that I made this purchase seven years ago.
Customer in Surrey
, work completed
Recommended
Consistently Reliable
Customer Service
Quality
Value
We have been customers of Pure Water People (previously Aquatec) for 20 years and we have received nothing but fantastic and reliable service from a team of people who sold, and continue to maintain, an excellent product. The benefits of our pure water system have been proven over the years, and we’ve sought the advice of their experts on a variety of topics. We highly recommend PWP!
Ian in South Gloucestershire
, work completed
Recommended
Good Service
Customer Service
Quality
Value
Kevin was a very helpful young man and did his job very well.
Which? Trusted Traders Consumer
, work completed
Recommended
Great Service
Customer Service
Quality
Value
Very pleased with service and advise he gave. Polite and punctual. Slightly disapointed with the cost on this occassion.
Which? Trusted Traders Consumer
, work completed
Great Service!
Customer Service
Quality
Value
Used them for many years. Very tidy service. They are all very polite at the company.
Which? Trusted Traders Consumer
, work completed
Recommended
Efficient Annual Service.
Customer Service
Quality
Value
Mike has just done our seventh annual service. He arrived on time and carried out the work without any problems. The water treatment unit still works as well as it did on Day One. No mess, no hassle, just efficiency. Limescale is a thing of the past.
Paul in Bristol
, work completed
Recommended
Happy
Customer Service
Quality
Value
It is the second time Kevin has now paid us a visit to carry out service and maintenance on our water filter. he has always conducted himself in a pleasant, polite and respectful manner, always working fast and with no fuss maintaining the highest standards. Being a bit nosey and forever asking questions, I appreciate the time Kevin takes to explain what he is doing and why he needs to do it. Even the main office has always been polite and respectful when we have spoken with them. With company ambassadors such as Kevin visiting the experience with them is second to none. Keep up the good work Pure Water People.
James in West Berkshire
, work completed
Recommended
Water unit service
Customer Service
Quality
Value
We have used the company before and the engineer has always arrived in the allotted time slot. Kevin who did the service yesterday was polite, professional and cleaned up as he went along.
Suzanne in Greater London
, work completed
Recommended