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The Pure Water People

4.8

1681 Reviews

Opening Hours
Today -
  • Monday 08:30–19:30
  • Tuesday 08:30–19:30
  • Wednesday 08:30–19:30
  • Thursday 08:30–19:30
  • Friday 08:30–19:30
  • Saturday 08:30–12:30
  • Sunday - Closed

Organisations and Awards

AUGUST 2021

About

We can do everything and anything to make your water wonderful at home, from softening to more advanced levels of purification, we provide you with an energy efficient solution that requires minimal salt and saves you money!

The Pure Water People Ltd (PWP) will provide you with an exclusive range of products that will purify your drinking, cooking and even household water to degrees only dreamt of by your water supply company.

With literally thousands of satisfied customers, our passion is the purity of your water and the numerous benefits it provides.

Our outstanding reviews speak for themselves, we love to make water wonderful and our ethos is to deliver an outstanding service with one of the best products in the market place today!

What we do

  • Water softener installation and maintenance

  • Plumbers

    • Water softener installation and maintenance
  • Water treatment

  • More Services

    • water purification
    • drinking water treatment

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.8
1681 reviews
Customer Service
4.9
Quality
4.9
Value
4.6
Sort by
Maintenance and filter change
Customer Service
Quality
Value
Arrived at 9 am. distanced himself as the company informed us. The agent called Lewis wore his mask throughout his visit minimal contact with myself then carried out all that was required changed filters and disposed of the old ones. worked clean and tidy and the system is working very well. Very happy well pleased.
Phil Posted on 06/04/2020 , work completed 31/03/2020
The trader replied (on 15/06/2020)
*****five fabulous stars - thanks Phil *****
Annual Service
Customer Service
Quality
Value
Lewis from Aquatec came yesterday to do my annual service and to install a new tap. We were very pleased to see him especially in the circumstances (The Coronavirus pandemic). He was very informative and efficient and told us things and explained in great detail why we have to do this or that which we appreciated very much. He stuck to all the rules which his company stipulated to keep him and us safe in this dangerous time. Like the AA man Lewis is a very nice man all round.
Customer in North Somerset Posted on 02/04/2020 , work completed 01/04/2020
The trader replied (on 15/06/2020)
*****Lewis is a thoroughly good chap! He cares about our customers and always makes the effort to be thorough and personable, I will pass your feedback on to him.
Service of Water Softener System
Customer Service
Quality
Value
The Service Engineer Lewis was very efficient and considerate of the safe distancing rules. All materials used or removed were taken away for disposal.
Customer in North Somerset Posted on 01/04/2020 , work completed 01/04/2020
Service
Customer Service
Quality
Value
Kevin came to me on time, carried out the service efficiently there was no mess you would not have known he had been. Would recommend the company - we have been with them for approximately 15 years.
Customer in Swindon Posted on 26/03/2020 , work completed 20/03/2020
The trader replied (on 15/06/2020)
Thank you for 15 years of custom - we appreciate your five star review and positive feedback.
Annual Service
Customer Service
Quality
Value
The regular annual service was carried out today by Lewis, who called 10 minutes before arriving so that we could prepare for his arrival. The service was, as usual, thorough, and the settings tweaked to improve effectiveness. Recommended efficient service.
Customer in Buckinghamshire Posted on 25/03/2020 , work completed 25/03/2020
Yearly maintenance for water softener
Customer Service
Quality
Value
We have always been very satisfied with the yearly maintenance of our Water Softener. The Engineers have always been very professional and informative about the system. We would highly recommend this company and their products.
Customer in South Gloucestershire Posted on 24/03/2020 , work completed 24/03/2020
The trader replied (on 15/06/2020)
Thanks for five fabulous stars ***** we could not ask for better!
Regular maintenance
Customer Service
Quality
Value
We have used this company to service our water filtration system for many years and they are always efficient and friendly. Support staff in the office are also very efficient and helpful.
Customer in Surrey Posted on 20/03/2020 , work completed 20/03/2020
Very efficient service
Customer Service
Quality
Value
We have used Pure Water People since our purification system was installed over 10 years ago. Yesterday’s service by a Elliott was as first class as ever. No mess and everything explained in detail.
Customer in Wiltshire Posted on 18/03/2020 , work completed 17/03/2020
The trader replied (on 15/06/2020)
A customer of 10 years and still going strong - thanks for your kind review.
My review
Customer Service
Quality
Value
Came on time as they said, engineer did the job quickly and a great job. Cleaned up after himself.
Tony, Middlesex Posted on 17/03/2020 , work completed 17/03/2020
The trader replied (on 10/09/2021)
5 fabulous stars - many thanks
Excellent Service
Customer Service
Quality
Value
Excellent service, would definately recommend them, from the receptionists, to the installers they were very polite and reliable.
Customer, Wiltshire Posted on 11/03/2020 , work completed 11/03/2020