/
Endorsed by Which?
The Pure Water People
Opening Hours
Today - 08:30–19:30
- Monday 08:30–19:30
- Tuesday 08:30–19:30
- Wednesday 08:30–19:30
- Thursday 08:30–19:30
- Friday 08:30–19:30
- Saturday 08:30–12:30
- Sunday - Closed
Organisations and Awards
About
We can do everything and anything to make your water wonderful at home, from softening to more advanced levels of purification, we provide you with an energy efficient solution that requires minimal salt and saves you money!
The Pure Water People Ltd (PWP) will provide you with an exclusive range of products that will purify your drinking, cooking and even household water to degrees only dreamt of by your water supply company.
With literally thousands of satisfied customers, our passion is the purity of your water and the numerous benefits it provides.
Our outstanding reviews speak for themselves, we love to make water wonderful and our ethos is to deliver an outstanding service with one of the best products in the market place today!
What we do
Water softener installation and maintenance
Plumbers
- Water softener installation and maintenance
Water treatment
More Services
- water purification
- drinking water treatment
My work
Customer reviews
Why you can trust these reviews
All reviews are verified as being genuine and a true customer of this trader.
How can we be so sure?
100% of the reviews we publish have been through our stringent moderation process.
4.8
1732 reviews
Recommended
Recommended
by 100% of customers
Sort by
Pure Water
Customer Service
Quality
Value
We are very pleased that we made the decision to invest in a Pure Water system and not just a water softener. The quality of the drinking water is perfect. The water is really soft on your skin and It's great to not have limescale on your shower glass! Installation was made more complicated as we already had a Quooker installed but a solution was found by the terrific engineer. Very happy with the result.
Customer in
, work completed
Recommended
Water Softener Installations
Customer Service
Quality
Value
A very professional installation carried out by a knowledgeable engineer. The job was completed on time with no mess. Being in a very hard water area the difference in our water quality was really noticeable and we now have no limescale issues. For the cost it is definitely worth considering having a water softener system installed. We would definitely recommend The Pure Water People.
Customer in Wiltshire
, work completed
Recommended
A professional, diligent and friendly service
Customer Service
Quality
Value
We have always received great service from this Company (Previously as Acquatech) having had our water softener system for some 14 years (it's still going strong) Mike came to relocate the system from the utility room into a purpose built outside unit. This was a lengthy piece of work which took the best part of the day and called on many skills. Mike undertook this with demonstrable expertise and was very friendly, knowledgable and informative throughout. COVID safe rules were adhered to at all times. Would highly recommend.
Customer in Somerset
, work completed
Recommended
Safe swift and easy
Customer Service
Quality
Value
Great service from Pure Water People. My water purifier was installed some years ago with no problems, they have just completed the annual check while in COVID conditions. Our engineer Lewis was very pleasant, efficient and swift. These guys were called Acquatech when I initially had the installation completed and not had any problems.
Customer in Greater London
, work completed
Recommended
Friendly, efficient and considerate. Always very customer-centric
Customer Service
Quality
Value
Mike Hagues came to do our annual service, and having been the one to install our system he was familiar with our setup, as well as our neighbour's whom he attended to at the same time. I was busy with calls and he was really quick and efficient with my time so that he wasn't a bother, and as always I felt like he really wanted to do the best job he could, and make sure the system was working optimally for us. That wasn't just because he had a checklist to follow, it was more than that. I've always had a good experience with the Pure Water People.
Customer in Oxfordshire
, work completed
Recommended
Very pleased with all aspects of installation
Customer Service
Quality
Value
Installation was very prompt following survey. Engineers arrived at specified time, worked efficiently, tidied up after themselves. They were very aware of distancing protocol as visit was during Covid pandemic. I had a few queries after about 2 weeks of the system being installed. Swift visit from another engineer. All my concerns dealt with satisfactorily, and no charge. Very pleased with the pureness and taste of the water we are now using.
Customer in West Berkshire
, work completed
Recommended
Comprehensive service
Customer Service
Quality
Value
Mike was a diligent & knowledgeable Senior Engineer. Provided clarity for a couple of queries & summarised his findings succinctly. Removed all old filters, cleaned surfaces & left zero trace of his presence! Great job Mike
Customer in Gloucestershire
, work completed
Recommended
Our service today.
Mike carried out our annual review today. All done very professionally with respect for social distancing in these difficult times. He explained every step he had taken to ensure that our water quality is as high as it can possibly be. The water, from the day the purification system was installed is excellently drinkable. It's hard to imagine how we managed before we took the plunge with Aquatec. But we did and have no regrets.
Customer in West Sussex
(Reviewer did not use service)
Recommended
Excellent job š
Customer Service
Quality
Value
I give this company 5* on everything. The engineer (Mike Hagues) was superb, excellent standard of work, nothing was too much trouble, he was very efficient, tidy, helpful and friendly. He certainly āwent the extra mileā. We are very pleased with our new water system (4 months of using it now) and it is all we had hoped for and more. People comment on how good our drinking water tastes, we have no scale build up in the home at all, less cleaning, less use of cleaning products, very happy customers and would highly recommend.
Jane Rawlinson in Oxfordshire
, work completed
Recommended
Excellent Service
Customer Service
Quality
Value
The 13th annual service on my water treatment equipment was carried out by Mike today. The filter replacements and water checks were completed without any problems. Mike was very professional in his approach to the work and specifically the measures he took regarding my safety and his safety due to COVID 19. He also advised me that I should cover my treatment equipment box lid with roofing felt in order to prolong it's life. A very sound and sensible suggestion.
Customer in South Gloucestershire
, work completed
Recommended