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The Pure Water People

4.8

1681 Reviews

Opening Hours
Today -
  • Monday 08:30–19:30
  • Tuesday 08:30–19:30
  • Wednesday 08:30–19:30
  • Thursday 08:30–19:30
  • Friday 08:30–19:30
  • Saturday 08:30–12:30
  • Sunday - Closed
See customer reviews & leave a review

Organisations and Awards

AUGUST 2021

About

We can do everything and anything to make your water wonderful at home, from softening to more advanced levels of purification, we provide you with an energy efficient solution that requires minimal salt and saves you money!

The Pure Water People Ltd (PWP) will provide you with an exclusive range of products that will purify your drinking, cooking and even household water to degrees only dreamt of by your water supply company.

With literally thousands of satisfied customers, our passion is the purity of your water and the numerous benefits it provides.

Our outstanding reviews speak for themselves, we love to make water wonderful and our ethos is to deliver an outstanding service with one of the best products in the market place today!

What we do

  • Water softener installation and maintenance

  • Plumbers

    • Water softener installation and maintenance

  • Water treatment

  • More Services

    • water purification
    • drinking water treatment

My work

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.8
1681 reviews
Customer Service
4.9
Quality
4.9
Value
4.6
Recommended

Recommended

by 100% of customers
Sort by
Maintenance and servicing of unit
Customer Service
Quality
Value
Lewis, the engineer, came to service our unit which we have had since 2012. He was quick, careful and efficient. He explained his procedure and gave us tips on how best to use the equipment. He left the place tidy when he finished. We were very happy with the service we received.
Customer in Greater London Posted on 06/02/2020 , work completed 06/02/2020
Recommended
The trader replied (on 06/03/2020)
Five Fabulous stars - Thankyou so much!
Water softener/treatment unit service
Customer Service
Quality
Value
The engineer, Lewis, was very courteous and polite. Explained what he was doing when I was curious. Carried out the service in a professional manner. Cleaned up well afterwards.
Customer in Gloucestershire Posted on 05/02/2020 , work completed 05/02/2020
Recommended
Yearly services the water system
Customer Service
Quality
Value
Lewis came to do the service as usual. He did a very good job and explained the result very details. We have been with Pure Water for 3 years and they always contact us when the service due.
Customer in City of Bristol Posted on 04/02/2020 , work completed 04/02/2020
Recommended
The trader replied (on 06/03/2020)
We could'nt ask for better than a five star review - many thanks!
Great work
Customer Service
Quality
Value
Today,Lewis came in to service our unit which we’ve had since 2007. We have this serviced every 2 years. Lewis explained that everything was fine with the unit and the water quality was good. Would certainly recommend the pure water people to anyone for their good,efficient service.
Customer in Swindon Posted on 31/01/2020 , work completed 31/01/2020
Recommended
Annual system service
Customer Service
Quality
Value
Had the same engineer (Lewis) as last year. Remembered the property and the system. Worked very efficiently and left the place tidy once he'd finished. Excellent service.
Customer in Surrey Posted on 14/01/2020 , work completed 07/01/2020
Recommended
The trader replied (on 28/01/2020)
Thankyou for your comments, Lewis does love to get a mention from his satisfied customers!
Annual maintenance
Customer Service
Quality
Value
Lewis carried out filter changes and a thorough test of the system and flow rates throughout the house. The works were quickly and efficiently carried out, he was very informative and gave advice on frost protection.
Customer in Northamptonshire Posted on 14/01/2020 , work completed 14/01/2020
Recommended
The trader replied (on 06/03/2020)
five stars could not be better ***** Big PWP love x
Good work
Customer Service
Quality
Value
One of the pipes was replaced and made sure the valve was working. Lewis was very thorough, and explained what he was doing as he did it and checked the water afterwards to make sure there were no leaks. It was all done on the date scheduled by Lewis who was very friendly and helpful.
Customer in Oxfordshire Posted on 02/01/2020 , work completed 02/01/2020
Recommended
The trader replied (on 28/01/2020)
thanks for your lovely review, Lewis is a highly experienced member of our Engineering team - i will pass your feedback on to him. Regards, Cathy.
Very pleased.
Customer Service
Quality
Value
Very pleased with the service. Top man.
Malcolm, Oxfordshire Posted on 06/12/2019 , work completed 06/12/2019
Recommended
Friendly and helpful
Customer Service
Quality
Value
Annual system maintenance. Nice to see same technician as last time. Friendly and helpful. Efficient at his job, no problems.
Joy, Warwickshire Posted on 04/12/2019 , work completed 04/12/2019
Recommended
The trader replied (on 06/03/2020)
we love five stars here at PWP and we love our happy customers! ***** Thankyou so much !
Prompt, professional & courteous.
Customer Service
Quality
Value
Came to overhaul and service Water Treatment System. Various questions asked of the trader, and all answered satisfactorily. This is an annual service and each year they have arrived when expected.
Peter, Warwickshire Posted on 04/12/2019 , work completed 04/12/2019
Recommended
The trader replied (on 28/01/2020)
Hi Peter, good to see that you are keeping your whole house purification system well serviced. All of our Engineers are trained to the highest of standards and they genuinely care about our customers and the service that you receive. kind regards, Cathy
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Have a question?

029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.

Have a question?

029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.