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Endorsed by Which?
The Pure Water People
Opening Hours
Today - 08:30–19:30
- Monday 08:30–19:30
- Tuesday 08:30–19:30
- Wednesday 08:30–19:30
- Thursday 08:30–19:30
- Friday 08:30–19:30
- Saturday 08:30–12:30
- Sunday - Closed
Organisations and Awards
About
We can do everything and anything to make your water wonderful at home, from softening to more advanced levels of purification, we provide you with an energy efficient solution that requires minimal salt and saves you money!
The Pure Water People Ltd (PWP) will provide you with an exclusive range of products that will purify your drinking, cooking and even household water to degrees only dreamt of by your water supply company.
With literally thousands of satisfied customers, our passion is the purity of your water and the numerous benefits it provides.
Our outstanding reviews speak for themselves, we love to make water wonderful and our ethos is to deliver an outstanding service with one of the best products in the market place today!
What we do
Water softener installation and maintenance
Plumbers
- Water softener installation and maintenance
Water treatment
More Services
- water purification
- drinking water treatment
My work
Customer reviews
Why you can trust these reviews
All reviews are verified as being genuine and a true customer of this trader.
How can we be so sure?
100% of the reviews we publish have been through our stringent moderation process.
4.8
1681 reviews
Recommended
Recommended
by 100% of customers
Sort by
Considerate & professional.
Customer Service
Quality
Value
Difficult problem solved after careful investigation. Finally resolved all issues.
Robin, Buckinghamshire
, work completed
Recommended
My review
Customer Service
Quality
Value
Was late with coming but did phone to let me know. The young man was very polite and accommodating in the work area very well even though it was very wet. The filters are outside. He was very informative and let me know what he was doing - all the changes he informed me about
William M., Buckinghamshire
, work completed
Recommended
Twenty-one years of a quality product, and the excellent service continues...
Customer Service
Quality
Value
Our investment in Aquatec's pure water system has been one of our best decisions. This is a Company who puts integrity before financial gain and deserves to be commended. We don't have a maintenance contract, but their customer services reminds us each year to have our system serviced. The price covers replacement parts and ensures the two units (house water softener and drinking water) work at maximum capacity. When finally our original unit water softener unit began to leak they removed it and suggested several solutions. We opted to purchase a four-year old model being removed from a house up for sale. We agreed a price, but between that deal and the fitting a week later the house purchaser decided to keep it. Instead of telling us we'd missed out, Kelly arranged for us to have a brand new unit fitted for the same price and gave us a six-year guarantee! And, Elliot, as with all those Aquatec's engineers over the years, was a pleasant young man and has now done a splendid refit.
Ruth Johnson
, work completed
Recommended
Service.
Customer Service
Quality
Value
Everything was explained to me. Very helpful, nothing was too much trouble for him. Would recommend him.
Heather, Wiltshire
, work completed
Recommended
Informative and efficient
Customer Service
Quality
Value
Welcoming at front door, polite and informative. Explained work to be carried out within authorisation criteria's.
Jane, Avon
, work completed
Recommended
Service
Customer Service
Quality
Value
Full service, replace filter. Explained clearly what engineer was doing.
Carole, Avon
, work completed
Recommended
My Review
Customer Service
Quality
Value
It is very difficult to rate quality and service it was a yearly fitter change which I feel at 180.00 it isn't good value but has to be done by Aquatec or they invalided the guarantee. Quality I presume of fitters are of good quality. Lewis who did the service was friendly, helpful, knowledgeable and extremely polite. I would recommend this service.
Margaret, Hertfordshire
, work completed
Recommended
Prompt, professional.
Customer Service
Quality
Value
Kevin the engineer was very friendly & came to tighten a loose tap. Although that was all Kevin was booked to do, he also made general water check & adjustments. I was very pleased with his work and he cleared up really well.
Rowena, Surrey
, work completed
Recommended
Water treatment installation by Pure Water People
Customer Service
Quality
Value
The installation engineers Kevin & Mike attended our property promptly at the time arranged and clearly outlined the procedures to be undertaken and the expected duration of the work to completion. They worked tirelessly throughout the day keeping us fully abreast of developments and overcame any potential issues with good humour and excellent workmanship. All queries were dealt with comprehensively and in a patient and understanding manner and no task was too much trouble. Their friendly and approachable attitude was both refreshing and reassuring and was a great advertisement for their company. We are absolutely delighted with the dramatic improvements in our water supply and would have no hesitation in recommending this company, their employees and their uniquely effective water treatment systems to anyone who would benefit from an improved and healthier water supply with the minimum of fuss and inconvenience.
Customer in Hertfordshire
, work completed
Recommended
Service: excellent.
Customer Service
Quality
Value
Lewis was very neat & tidy in appearance & work. Efficient use of time - he explained everything he did very well. Didn't complain about carrying heavy bags of salt from the bottom of my garden.
Jacqueline, Middlesex
, work completed
Recommended