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The Pure Water People

4.8

1733 Reviews

Opening Hours
Today - 08:30–19:30
  • Monday 08:30–19:30
  • Tuesday 08:30–19:30
  • Wednesday 08:30–19:30
  • Thursday 08:30–19:30
  • Friday 08:30–19:30
  • Saturday 08:30–12:30
  • Sunday - Closed

Organisations and Awards

AUGUST 2021

About

We can do everything and anything to make your water wonderful at home, from softening to more advanced levels of purification, we provide you with an energy efficient solution that requires minimal salt and saves you money!

The Pure Water People Ltd (PWP) will provide you with an exclusive range of products that will purify your drinking, cooking and even household water to degrees only dreamt of by your water supply company.

With literally thousands of satisfied customers, our passion is the purity of your water and the numerous benefits it provides.

Our outstanding reviews speak for themselves, we love to make water wonderful and our ethos is to deliver an outstanding service with one of the best products in the market place today!

What we do

  • Water softener installation and maintenance

  • Plumbers

    • Water softener installation and maintenance
  • Water treatment

  • More Services

    • water purification
    • drinking water treatment

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.8
1733 reviews
Customer Service
4.9
Quality
4.9
Value
4.6
Sort by
Service
Customer Service
Quality
Value
Kevin came to me on time, carried out the service efficiently there was no mess you would not have known he had been. Would recommend the company - we have been with them for approximately 15 years.
Customer in Swindon Posted on 26/03/2020 , work completed 20/03/2020
The trader replied (on 15/06/2020)
Thank you for 15 years of custom - we appreciate your five star review and positive feedback.
Annual Service
Customer Service
Quality
Value
The regular annual service was carried out today by Lewis, who called 10 minutes before arriving so that we could prepare for his arrival. The service was, as usual, thorough, and the settings tweaked to improve effectiveness. Recommended efficient service.
Customer in Buckinghamshire Posted on 25/03/2020 , work completed 25/03/2020
Yearly maintenance for water softener
Customer Service
Quality
Value
We have always been very satisfied with the yearly maintenance of our Water Softener. The Engineers have always been very professional and informative about the system. We would highly recommend this company and their products.
Customer in South Gloucestershire Posted on 24/03/2020 , work completed 24/03/2020
The trader replied (on 15/06/2020)
Thanks for five fabulous stars ***** we could not ask for better!
Regular maintenance
Customer Service
Quality
Value
We have used this company to service our water filtration system for many years and they are always efficient and friendly. Support staff in the office are also very efficient and helpful.
Customer in Surrey Posted on 20/03/2020 , work completed 20/03/2020
Very efficient service
Customer Service
Quality
Value
We have used Pure Water People since our purification system was installed over 10 years ago. Yesterday’s service by a Elliott was as first class as ever. No mess and everything explained in detail.
Customer in Wiltshire Posted on 18/03/2020 , work completed 17/03/2020
The trader replied (on 15/06/2020)
A customer of 10 years and still going strong - thanks for your kind review.
My review
Customer Service
Quality
Value
Came on time as they said, engineer did the job quickly and a great job. Cleaned up after himself.
Tony, Middlesex Posted on 17/03/2020 , work completed 17/03/2020
The trader replied (on 10/09/2021)
5 fabulous stars - many thanks
Excellent Service
Customer Service
Quality
Value
Excellent service, would definately recommend them, from the receptionists, to the installers they were very polite and reliable.
Customer, Wiltshire Posted on 11/03/2020 , work completed 11/03/2020
Service call
Customer Service
Quality
Value
An issue arose with a recently installed water purification system. A call to the supplier resulted in a prompt engineer visit. Kevin diagnosed and fixed the issue in a polite, friendly and professional manner. Can't ask for any more.
Customer in Hertfordshire Posted on 10/03/2020 , work completed 10/03/2020
Always Helpful
Customer Service
Quality
Value
Maintenance of a previously supplied and fitted water purification system. Always on time and efficient, this time no different. Filters changed, system checked, advice given. All good. Mike Hagues was the engineer today.
Customer in Oxfordshire Posted on 08/03/2020 , work completed 06/03/2020
Excellent service
Customer Service
Quality
Value
Lovely to meet Kevin who got on with the work in hand, it was to return a unit after repair and I was amazed how quick and efficient it all was as it looked a tricky job to me!! Kevin showed and told me how it all worked which was fantastic. Very chuffed with everything about this company and thank you so much to Kevin for his top class service.
Customer in Swindon Posted on 08/03/2020 , work completed 05/03/2020
The trader replied (on 15/06/2020)
we're chuffed with your review ! five stars - thank you so much!