Endorsed by Which?

The Pure Water People

4.8

1681 Reviews

Opening Hours
Today - 08:30–19:30
  • Monday 08:30–19:30
  • Tuesday 08:30–19:30
  • Wednesday 08:30–19:30
  • Thursday 08:30–19:30
  • Friday 08:30–19:30
  • Saturday 08:30–12:30
  • Sunday - Closed

Organisations and Awards

AUGUST 2021

About

We can do everything and anything to make your water wonderful at home, from softening to more advanced levels of purification, we provide you with an energy efficient solution that requires minimal salt and saves you money!

The Pure Water People Ltd (PWP) will provide you with an exclusive range of products that will purify your drinking, cooking and even household water to degrees only dreamt of by your water supply company.

With literally thousands of satisfied customers, our passion is the purity of your water and the numerous benefits it provides.

Our outstanding reviews speak for themselves, we love to make water wonderful and our ethos is to deliver an outstanding service with one of the best products in the market place today!

What we do

  • Water softener installation and maintenance

  • Plumbers

    • Water softener installation and maintenance
  • Water treatment

  • More Services

    • water purification
    • drinking water treatment

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.8
1681 reviews
Customer Service
4.9
Quality
4.9
Value
4.6
Sort by
My review
Customer Service
Quality
Value
Efficient, on time, informative.
Judith, Buckinghamshire Posted on 11/11/2019 , work completed 11/11/2019
Full service.
Customer Service
Quality
Value
Full service.
Avril, Gloucestershire Posted on 11/11/2019 , work completed 11/11/2019
My review
Customer Service
Quality
Value
They came to do our yearly check. Always on time and very efficient. Always tell me what they are doing and checking for. Would definitely recommend them.
Which? Trusted Traders Consumer Posted on 08/11/2019 , work completed 08/11/2019
Very pleasant.
Customer Service
Quality
Value
Very pleasant, clean & tidy.
Daphne, Wiltshire Posted on 08/11/2019 , work completed 08/11/2019
My Review
Customer Service
Quality
Value
We have had our fitter for several years now with Aquatec coming out once a year to service it. We have no limescale since installation. All the engineers have been prompt, polite and professional. No problems to date!
Colin, Oxfordshire Posted on 06/11/2019 , work completed 06/11/2019
The trader replied (on 28/01/2020)
No Limescale !!!!! your investment with The Pure water People was a wise one then! thank you for your review, we appreciate your feedback!
Service
Customer Service
Quality
Value
Very professional staff. Explained everything clearly. Carried out work efficiently.
Maureen, Oxfordshire Posted on 06/11/2019 , work completed 06/11/2019
Prompt and professional
Customer Service
Quality
Value
We have had Aquatec water softening system for over 10 years now and we are delighted with the system and their service.
Teresa, Avon Posted on 06/11/2019 , work completed 06/11/2019
The trader replied (on 28/01/2020)
Happy 10 year anniversary !!!! we too are delighted that you continue to experience all of the benefits that your investment into pure water promised. we look forward to visiting you over the next twenty years! regards, Cathy.
Annual service and filter change
Customer Service
Quality
Value
The engineer turned up promptly on time and was polite throughout the whole of his visit. He knew all about our installation and asked if the problems that we had with the system last year, when it was reinstated after building works in the kitchen, had been sorted. The work was carried out efficiently with little mess and he wiped up water that was spilt.
Customer in Gloucestershire Posted on 05/11/2019 , work completed 05/11/2019
My review
Customer Service
Quality
Value
Service and maintenance.
Steven, Bedfordshire Posted on 04/11/2019 , work completed 04/11/2019
Prompt service.
Customer Service
Quality
Value
Engineer arrived at scheduled time an did a very professional and comprehensive service on water purification system.
Stephen, Bedfordshire Posted on 04/11/2019 , work completed 04/11/2019