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The Pure Water People

4.8

1681 Reviews

Opening Hours
Today - 08:30–19:30
  • Monday 08:30–19:30
  • Tuesday 08:30–19:30
  • Wednesday 08:30–19:30
  • Thursday 08:30–19:30
  • Friday 08:30–19:30
  • Saturday 08:30–12:30
  • Sunday - Closed

Organisations and Awards

AUGUST 2021

About

We can do everything and anything to make your water wonderful at home, from softening to more advanced levels of purification, we provide you with an energy efficient solution that requires minimal salt and saves you money!

The Pure Water People Ltd (PWP) will provide you with an exclusive range of products that will purify your drinking, cooking and even household water to degrees only dreamt of by your water supply company.

With literally thousands of satisfied customers, our passion is the purity of your water and the numerous benefits it provides.

Our outstanding reviews speak for themselves, we love to make water wonderful and our ethos is to deliver an outstanding service with one of the best products in the market place today!

What we do

  • Water softener installation and maintenance

  • Plumbers

    • Water softener installation and maintenance
  • Water treatment

  • More Services

    • water purification
    • drinking water treatment

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.8
1681 reviews
Customer Service
4.9
Quality
4.9
Value
4.6
Sort by
Thorough service.
Customer Service
Quality
Value
Engineer arrived on time and carried out a thorough, professional service on the water filter system. Gave helpful advice.
Sheila, Bedfordshire Posted on 04/11/2019 , work completed 04/11/2019
Prompt and professional
Customer Service
Quality
Value
Carried out services of 'Aquatic' water filtering system effectively and efficiently. Technician was polite, cheerful and helpful. Completing visit by explaining all the work carried out.
Margaret, Oxfordshire Posted on 03/09/2019 , work completed 03/09/2019
Certainly prompt & professional.
Customer Service
Quality
Value
The water pressure in the kitchen was weak! After servicing the filters the plumber took time to search out the problem and did not give up until he had found it. He was helpful, amazingly so friendly and I would recommend him to anyone. The plumber to beat all plumbers.
Gwen, Buckinghamshire Posted on 29/08/2019 , work completed 29/08/2019
The trader replied (on 28/01/2020)
Hi Gwen, such a lovely review, we do work hard to ensure that your annual service with us is value for money. glad your water pressure is back to normal now! speak soon, Cathy.
Prompt and professional
Customer Service
Quality
Value
Annual check up. Arrived on time, did work quickly and efficiently.
E, London Posted on 07/08/2019 , work completed 07/08/2019
Prompt and professional
Customer Service
Quality
Value
Liam came to carry out the annual service on our water system. He was polite, knowledgeable and gave good advice. I would be more than happy if he came again next year.
Suzanne, Surrey Posted on 05/08/2019 , work completed 05/08/2019
Timely & efficient
Customer Service
Quality
Value
Routine service. No issues, except "slight" indication metallic taint. Thorough checks. Demonstration of sludgy salt effect at bottom of salt bin-turned over salt to disperse useful suggestion to empty & refill the drinking tank. Water tasted fine. Good impression of competence.
Malcolm, Hertfordshire Posted on 01/08/2019 , work completed 01/08/2019
The trader replied (on 08/08/2019)
Hi Malcolm, Thanks for your feedback, our engineers are highly skilled and I am pleased that your drinking water tastes as good as new! Here's to many more years of fabulous Pure Water!
Top job, top gent - job done
Customer Service
Quality
Value
Annual service & filter change. On time - total professional, real nice guy, explained everything, escalated one observation got immediate qualification of his assessment - all good. Great product/great service - Liam is top!
Karl, Buckinghamshire Posted on 30/07/2019 , work completed 30/07/2019
5 months of brilliant water - really good!
Customer Service
Quality
Value
We've had our Pure water system fitted 5 months now and thought we would wait and see how everything went before giving a review. Everything is brilliant, my daughters excema has improved massively and the water is so good around the house and so lovely to drink with. Neill was the initial person that visited us and he was very relaxed and gave us thorough information, and Mike fitted our system and was very clean tidy and we felt confident that he could and did a good job. It is not cheap but you pay for what you get, we have recommended to friends and family since this - we are very happy!
Carly, South Gloucestershire Posted on 22/07/2019 , work completed 14/03/2019
The trader replied (on 08/08/2019)
Thank you for a wonderful review Carly, we will absolutely guarantee that your system will continue to remove ALL of the limescale around your home and protect your appliances, and furthermore will provide you with beautifully polished pure drinking water for you and your family. we are committed to ensuring that every aspect of your investment is in tip top condition as we forge a relationship together for years to come, we look forward to checking up on you soon. Kind regards, Cathy.
On the ball
Customer Service
Quality
Value
Very professional in all aspects. On time, clean and tidy. Answered any questions asked.
Jeffrey, Avon Posted on 22/07/2019 , work completed 22/07/2019
Professional.
Customer Service
Quality
Value
1) Install water purification system. 2) Done to agreed schedule and budget. 3) Liam installed the system. 4) He explained patiently all the work to be done. 5) He is a very nice, calm, patient and diligent person. 6) He did a very good job. 7) We are very happy with his work. 8) We would recommend The Pure Water People.
Vijaykumar, Middlesex Posted on 19/07/2019 , work completed 19/07/2019