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Endorsed by Which?
The Pure Water People
Opening Hours
Today - 08:30–19:30
- Monday 08:30–19:30
- Tuesday 08:30–19:30
- Wednesday 08:30–19:30
- Thursday 08:30–19:30
- Friday 08:30–19:30
- Saturday 08:30–12:30
- Sunday - Closed
Organisations and Awards
About
We can do everything and anything to make your water wonderful at home, from softening to more advanced levels of purification, we provide you with an energy efficient solution that requires minimal salt and saves you money!
The Pure Water People Ltd (PWP) will provide you with an exclusive range of products that will purify your drinking, cooking and even household water to degrees only dreamt of by your water supply company.
With literally thousands of satisfied customers, our passion is the purity of your water and the numerous benefits it provides.
Our outstanding reviews speak for themselves, we love to make water wonderful and our ethos is to deliver an outstanding service with one of the best products in the market place today!
What we do
Water softener installation and maintenance
Plumbers
- Water softener installation and maintenance
Water treatment
More Services
- water purification
- drinking water treatment
My work
Customer reviews
Why you can trust these reviews
All reviews are verified as being genuine and a true customer of this trader.
How can we be so sure?
100% of the reviews we publish have been through our stringent moderation process.
4.8
1728 reviews
Recommended
Recommended
by 100% of customers
Sort by
Efficient installation
Customer Service
Quality
Value
Very pleased with the work carried out It was completed very quickly and all checks were made before completion satisfactorily. Thank you Lee for a splendid Job.
Customer in Gloucestershire
, work completed
Recommended
Lewis and all the team at The Pure Water People are excellent to work with.
Customer Service
Quality
Value
We have used the products and services from The Pure Water People for many years. Our regular engineer, Lewis, cannot be faulted. He is always courteous and polite, helpful with his explanations and advice, and professional, efficient and diligent in everything he does. The team back at the office also look after us faultlessly. I would not hesitate recommending the company and Lewis to anyone that is asking.
Customer in Gloucestershire
, work completed
Recommended
Excellent service
Customer Service
Quality
Value
Great service from all of the team at the Pure water company. They accommodated a short notice change of date. Kevin came today explained all of what was to be completed an did an excellent job of the installation. Kevin double checked all of the requirements and kept us informed of the progress.
Customer in North Somerset
, work completed
Recommended
Efficient and professional
Customer Service
Quality
Value
I’ve had a home water softener system from Pure Water People for over 12 years and they have always been very efficient in annual reminders for services and supplying salt. I decided to upgrade the system this year to the latest version and Kevin came to do this on 15 August. He did an excellent and very tidy installation job and removed the old system. Very satisfied with all aspects of the service.
Customer in Surrey
, work completed
Recommended
Annual Maintenance
Customer Service
Quality
Value
The engineer from Pure Water People came on time, despite driving approx. 125 miles to get here. He immediately got down to work and explained what he was doing. He was very thorough and checked things as he went. He was offered a cup of coffee which was almost cold by the time he drank it as he was concentrating on the job in hand.
Customer in Surrey
, work completed
Recommended
Highly Recommended
Customer Service
Quality
Value
The trader went above and beyond for us. He repaired many defects. We have a water softer and it broke down and he replaced this. We would highly recommend this trader!
Which? Trusted Traders Consumer
, work completed
Recommended
Filter change
Customer Service
Quality
Value
Kevin from the pure water people is absolutely brilliant. Very helpful, answers every question to put me at ease. Second time he has visited my property and both times been brilliant. Many thanks.
Customer in Oxfordshire
, work completed
Recommended
Fitting of Water Purifying System
Customer Service
Quality
Value
The Engineer, Mike, turned up on time and took care to protect my carpets and flooring with dust sheets. He installed a new Water Softener in my new property and was very personable and interested in my recent move having serviced my Water Softener system at my old address for the past 18 years. The work was completed in the agreed time and he left everything clean and tidy as he always has done. I had no hesitation in using this Company again and it was a nice surprise to have Mike turn up.
Customer in Bath and North East Somerset
, work completed
Recommended
Service of Softening and Purification Equipment
Customer Service
Quality
Value
Mike arrived as expected and knew the system as he had installed it 17 years ago. He changed the relevant filters, checked the system settings and the performance. He was polite, knowledgeable and personable and was able to reassure us that all was well. Thank you for a pleasant experience.
Customer in Somerset
, work completed
Recommended
Great company
Customer Service
Quality
Value
Lee the engineer from the pure water people has just installed our new water system and could not be happier , polite and professional all throughout whilst explaining every step of the way , we could not be happier with the service.
Customer in Wiltshire
, work completed
Recommended