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The Pure Water People

4.8

1749 Reviews

Opening Hours
Today - 08:30–19:30
  • Monday 08:30–19:30
  • Tuesday 08:30–19:30
  • Wednesday 08:30–19:30
  • Thursday 08:30–19:30
  • Friday 08:30–19:30
  • Saturday 08:30–12:30
  • Sunday - Closed
See customer reviews & leave a review

Organisations and Awards

AUGUST 2021

About

We can do everything and anything to make your water wonderful at home, from softening to more advanced levels of purification, we provide you with an energy efficient solution that requires minimal salt and saves you money!

The Pure Water People Ltd (PWP) will provide you with an exclusive range of products that will purify your drinking, cooking and even household water to degrees only dreamt of by your water supply company.

With literally thousands of satisfied customers, our passion is the purity of your water and the numerous benefits it provides.

Our outstanding reviews speak for themselves, we love to make water wonderful and our ethos is to deliver an outstanding service with one of the best products in the market place today!

What we do

  • Water softener installation and maintenance

  • Plumbers

    • Water softener installation and maintenance

  • Water treatment

  • More Services

    • water purification
    • drinking water treatment

My work

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.8
1749 reviews
Customer Service
4.9
Quality
4.9
Value
4.6
Recommended

Recommended

by 100% of customers
Sort by
Very pleased.
Customer Service
Quality
Value
Very pleased with the service. Top man.
Malcolm, Oxfordshire Posted on 06/12/2019 , work completed 06/12/2019
Recommended
Friendly and professional
Customer Service
Quality
Value
Every engineer we have had to service our water system has been prompt and friendly. Customer service is outstanding.
Lisa, Warwickshire Posted on 04/12/2019 , work completed 04/12/2019
Recommended
Friendly and helpful
Customer Service
Quality
Value
Annual system maintenance. Nice to see same technician as last time. Friendly and helpful. Efficient at his job, no problems.
Joy, Warwickshire Posted on 04/12/2019 , work completed 04/12/2019
Recommended
The trader replied (on 06/03/2020)
we love five stars here at PWP and we love our happy customers! ***** Thankyou so much !
Prompt, professional & courteous.
Customer Service
Quality
Value
Came to overhaul and service Water Treatment System. Various questions asked of the trader, and all answered satisfactorily. This is an annual service and each year they have arrived when expected.
Peter, Warwickshire Posted on 04/12/2019 , work completed 04/12/2019
Recommended
The trader replied (on 28/01/2020)
Hi Peter, good to see that you are keeping your whole house purification system well serviced. All of our Engineers are trained to the highest of standards and they genuinely care about our customers and the service that you receive. kind regards, Cathy
My review.
Customer Service
Quality
Value
Sorting the water purification system. Very thorough and did in a methodical manner.
Margaret, West Midlands Posted on 04/12/2019 , work completed 04/12/2019
Recommended
The trader replied (on 06/03/2020)
Thanks for taking the time to give us a FIVE STAR REVIEW! Brilliant !
Reverse Osmosis Drinking Water System
Customer Service
Quality
Value
The storage vessel for my RO system was not filling properly. Pure Water's engineer, Lewis, contacted me very promptly after I sought assistance and then subjected all parts of the system to a thorough testing to not only ensure that the initial problem was rectified but also that everything else was also working correctly. Lewis' attention to detail was meticulous and he was also very pro-active in keeping me well informed at all times. He even rang me a few hours after completing the task to check that everything was indeed working perfectly. Overall, Pure Water's customer service was exemplary. Everybody with whom I had contact was unfailingly professional, friendly and helpful. They made a problem into a pleasure.
Tony, Warrington 03/12/2019 Posted on 03/12/2019 , work completed 29/11/2019
Recommended
The trader replied (on 28/01/2020)
Hi Tony, Exemplary service is music to our ears!!! It's great to see our customers acknowledging our highly skilled staff and the service that you received - in such detail. we do work hard to ensure that you are 100% happy with all aspects of your "Pure water Journey" and reviews like this go a long way to show that we are doing it right! Thanks so much - we are chuffed to bits! A very happy manager - Cathy.
Pleasant, prompt, clean & professional.
Customer Service
Quality
Value
Changed filters, checked water standard & system. Arrived within time limit & was very pleasant. Work was done to agreed price.
Carolyn Ann, Avon Posted on 03/12/2019 , work completed 03/12/2019
Recommended
A thorough job
Customer Service
Quality
Value
the annual service of our water system took place today, a thoroughly comprehensive job, carried out with professionalism.
James, Avon Posted on 02/12/2019 , work completed 02/12/2019
Recommended
Prompt & professional.
Customer Service
Quality
Value
Lewis was polite & helpful.
William, Avon Posted on 02/12/2019 , work completed 02/12/2019
Recommended
The trader replied (on 06/03/2020)
William thankyou for taking the time to give us ***** FIVE SUPER STARS!
Very thorough and helpful
Customer Service
Quality
Value
Arrived on time - carried out work to agreed standard and budget. Offered aftercare if need and offered helpful advice for future servicing.
Patricia, Oxfordshire Posted on 02/12/2019 , work completed 02/12/2019
Recommended
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Have a question?

029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.

Have a question?

029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.